Erojoy Reviews 

562
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I bought something 4 months ago and just recently got around to using it after an uptick in libido following TRT therapy. The charger port became loose and wouldn’t charge and without any demeaning qu... See more

Company replied

Rated 5 out of 5 stars

I bought a product that turned out to be defective. They sent out a replacement product, fingers crossed it continues to work. Leah H., a representative of the company was very helpful, cordial and ex... See more

Company replied

Rated 1 out of 5 stars

If it could be 0 it would be zero. I purchased a product and because they choose to use UniUni as their delivery service instead of proper reputable delivery couriers like UPS,FEDEX, and USP... See more

Company replied

Rated 5 out of 5 stars

Besides the usual quick turnaround in shipping, the products are innovative, compact and enjoyable. My junk is large so the challenge is buying size appropriate sleeves for Fleshy. The Minx sleeve is... See more

Company replied

Company details

About Erojoy

Written by the company

Formerly known as Fleshy (GetFleshy.com), Erojoy.com is the same trusted company with a new name and a bigger vision.

At Erojoy, we are dedicated to redefining sexual wellness through innovation, quality, and education. We believe that sexual wellness is an important part of overall well-being, and everyone deserves access to products that help them explore pleasure with confidence, comfort, and privacy.

Using advanced sex tech and thoughtful design, we create products that deliver exceptional experiences while maintaining high standards of quality and customer care. Every product is developed with our customers in mind, combining performance, safety, and discretion.

Beyond our products, we are committed to promoting open and honest conversations about sexuality. We believe self-exploration and sexual wellness should not be surrounded by stigma or embarrassment. Our goal is to help normalize these conversations and encourage a healthier, more positive approach to personal well-being.

Whether you've been with us since our Fleshy days or are discovering Erojoy for the first time, we're excited to be part of your journey.

Welcome to Erojoy—where innovation, pleasure, and sexual wellness come together.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

562 reviews

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4.3

All reviews

(562)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

This shops customer service is top…

This shops customer service is top notch. I will be doing future shopping with them.

January 6, 2025
Unprompted review
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Reply from Erojoy

Hello Jason, Thank you so much for the kind words! We're thrilled to hear you had a great experience with our customer service. It's always our goal to provide the best service possible, and we look forward to serving you again in the future. Your support means a lot to us!

Rated 5 out of 5 stars

I purchased one coz a buddy of mine got…

I purchased one coz a buddy of mine got one LOL.

I put a wrong address and emailed support immediately. Leah the manager is a life saver and changed it ASAP. Tjank you!

December 23, 2024
Unprompted review
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Reply from Erojoy

Thank you for sharing your experience! We're so glad Leah was able to help with the address change quickly. We’re always here to assist you, and we appreciate you trusting us for your purchase. If you need anything else, don't hesitate to reach out! Enjoy your new device!

Rated 5 out of 5 stars

I received a broken device and emailed…

I received a broken device and emailed customer support. Leah the manager did her best to assist me and sent me a new unit. Great job!

December 22, 2024
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Reply from Erojoy

Hello Edward, Thank you so much for your kind words and for sharing your experience! We’re glad Leah was able to assist you and resolve the issue promptly. Your satisfaction is our top priority, and we’re happy to have been able to make things right. Enjoy your new unit, and don’t hesitate to reach out if you ever need further assistance!

Rated 5 out of 5 stars

Greatest customer service customer service and fast…

Great customer service and fast response!

December 22, 2024
Unprompted review
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Reply from Erojoy

Hello Peter, Thank you so much for your kind words! We're delighted to hear that you had a great experience with our customer service. If there's anything else we can assist you with, please don’t hesitate to reach out.

Rated 4 out of 5 stars

Was nice when it was working

Was nice when it was working. Lasted 6 months before it stopped sucking. I think some oil, or water might have leaked into the motor.

July 1, 2024
Unprompted review
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Reply from Erojoy


Thank you for taking the time to leave your review and share your experience. We're sorry to hear about the issue with your device. Please reach out to our Customer Support Manager, Leah, at leah@getfleshy.com. We're committed to addressing your concerns and doing our best to make this experience better for you. Thank you for giving us the opportunity to assist you!

Rated 1 out of 5 stars

Don't believe the hype

Don't believe the hype. Ordered for (what would have been) outstanding bachelor party gag gifts. Placed order well before shipping cutoff time on a Friday. Should have shipped UPS 2nd Day Air (as stated on website) that same day. However, with no explanation, item was held until the following week, and shipped USPS. Response from "Paris" was nonsensical. Something about not meeting cutoff time and trying to ensure quickest delivery. USPS is not faster than UPS 2nd Day. She did apologize for the "confusion," as if I didn't have timestamped emails and couldn't do math in my head. Requested refund for UPS 2nd Day Air shipping and was refused. All initial order confirmation emails substantiated the fact that the order was placed well in advance of Friday cutoff time for UPS pickup. Politely asked (again) that UPS delivery fee ($9) be refunded, and never heard back. Since order had not yet shipped (USPS label created, but order not yet shipped), I requested the order be canceled. Again -- never heard back. Canceled through bank. LOL...this was not at all worth my time typing emails to Fleshy. However, I wanted to provide an honest review for you folks. If you're looking to do something "different" for a bachelor party, just hire a handful of female midget strippers. I wish that's what I had done in the first place.

December 17, 2024
Unprompted review
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Reply from Erojoy

Thank you for taking the time to share your experience, and I truly apologize for the issues you encountered. I completely understand your frustration, and we want to make things right.

To address your concerns in more detail, please email our Customer Support Manager, Leah, at leah@getfleshy.com. She will personally review your case and work on resolving this issue to your satisfaction.

While UPS 2-Day Air is typically our preferred shipping method, the final decision can depend on our warehouse's assessment of the destination. For locations within the same state as our Texas warehouse, USPS or another shipping method may be used if it ensures timely delivery.

I believe Paris, one of our top customer reps, refunded your shipping fee. If that has not been the case or if it did not meet your expectations, we are more than happy to assist further. Please don’t hesitate to contact Leah so we can provide the support you deserve.

Thank you again for bringing this to our attention, and we appreciate your patience as we work to address your concerns.

Rated 5 out of 5 stars

Great toy and fantastic customer…

Great toy and fantastic customer service.

December 16, 2024
Unprompted review
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Reply from Erojoy

Hi Dama, Thank you so much for the kind words! We're glad to hear you love the toy and had a great experience with our customer service. If you need anything else, feel free to reach out!

Rated 5 out of 5 stars

Quality Products and Excellent Support!

I had a small problem with a product I purchased from them and their support staff quickly responded to the issue and sent me out a replacement product without the hassle of returning the defective one. I just tossed it out. Top notch support and quality products will definitely create return customers!

December 12, 2024
Unprompted review
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Reply from Erojoy

Thank you so much for your kind review! We're so pleased to hear that you had a great experience with our support team and that the resolution was hassle-free. We always strive to provide top-notch service and quality products, and it means the world to us that you're happy with your experience. If you ever need anything else, don't hesitate to reach out—we're here for you!

Rated 5 out of 5 stars

Responsive and Helpful support

The Customer Support rep Paris was super helpful and responsive. Only a small part was broken, but they sent me an entirely new product replacement.

December 9, 2024
Unprompted review
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Reply from Erojoy

Hi Tyler, Thank you so much for your kind words! Paris truly is a superstar at what she does, and we're thrilled to hear she could assist you so effectively. Your satisfaction means the world to us, and we’re always here to help. If there’s anything else you need or any way we can further improve your experience, please don’t hesitate to email us. Thank you again for choosing us!

Rated 5 out of 5 stars

Great Customer Service

When my Fleshy Pro broke due to a malfunction, Paris R gave great customer service and was quick and polite! 5 stars for her and 5 stars for the Fleshy Pro. The item works well and I have a few sleeves for it and it definitely feels great. 👍🏻

December 3, 2024
Unprompted review
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Reply from Erojoy

Hello Christopher, Thank you for your kind words! We're thrilled to hear that Paris R. could assist you quickly and professionally. We're also glad you're enjoying the Fleshy Pro and your sleeve collection—it's great to know they're meeting your expectations. If you ever need anything else, don’t hesitate to reach out. We're happy to have you as part of the Fleshy family!

Rated 5 out of 5 stars

Great Customer Service

My item had a short in it, and customer service was quick to respond giving directions on how to make the return. Paris, in customer service, followed thru with the return and the refund. The customer service has been as good as any company I've ever dealt with.

November 17, 2024
Unprompted review
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Reply from Erojoy

Hello Eric, thank you for sharing your experience! We're sorry to hear about the issue with your item, but we are so pleased that our team, especially Paris, was able to assist you promptly and effectively. Ensuring our customers are well taken care of is always our top priority. We truly appreciate your kind words and your support!

Rated 3 out of 5 stars

Doesn't finish the job.

It looked really promising but there just isn't enough stimulation. I've tried it 5 times and it's never done it's job if you know what I mean. So now it's used. Is there a warranty or guarantee so I can get my money back?

Additionally, there really weren't any detailed instructions on how to use it. Maybe I'm not using it correctly. Is there a link to more detailed instructions?

November 19, 2024
Unprompted review
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Reply from Erojoy

Hello Caleb, We're truly sorry to hear that the product hasn’t met your expectations. Your satisfaction is very important to us, and we’d like the opportunity to make this right. Please email us at support@getfleshy.com, and our team will be happy to assist you further, whether it’s providing more detailed usage instructions or exploring possible solutions. Thank you for reaching out, and we’re here to help!

Rated 5 out of 5 stars

Great customer service!

I purchased two products from Fleshy. Both stopped functioning during use, and I contacted customer service. Paris R. immediately sent out two replacements, once I showed some photos documenting the failed parts. These were not inexpensive, and I truly appreciate the fact that this company was so quick to ensure that I was satisfied. That is, unfortunately, rare these days. I'll be a repeat customer.

November 20, 2024
Unprompted review
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Reply from Erojoy

Hi Chris, Thank you for sharing your experience! We're so sorry you faced issues with your products. We're glad Paris R. could assist you quickly and ensure your satisfaction. Providing excellent support and standing by our products is a top priority; your kind words mean a lot. We're thrilled you'll be a repeat customer—welcome to the Fleshy family!

Rated 5 out of 5 stars

Fleshy Thrust is a nice addition to my…

Fleshy Thrust is a nice addition to my collection. It take some times to get used to tho.

November 17, 2024
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Reply from Erojoy

Hello Will, Thank you for sharing your experience! We're excited that the Fleshy Thrust has become a fantastic addition to your collection. It’s designed to provide a unique experience, and we’re confident you’ll get the hang of it in no time. If you have any questions or need tips, feel free to reach out!

Rated 1 out of 5 stars

Just plain boring

Item is very slow with movements. Did read the size requirements. Even so def doesnt accomidate anything past 5 inches. Wouldnt recommend this. Definately not a stroker. Design definately can be improved pretty easily. Your better off to just take matters into your own hands. Wont be any orgasms with this unless your a premature kinda guy. Cant even use it as a fk toy. Went in trash

November 18, 2024
Unprompted review
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Reply from Erojoy

We’re sorry to hear that the product didn’t meet your expectations. Your feedback is valuable to us, and we’ll use it to improve our designs. If you’d like to discuss this further, feel free to reach out to our support team.

Rated 5 out of 5 stars

Paris R

Paris R. responded very quickly to my support request and provided a resolution, thank you very much.

November 14, 2024
Unprompted review
Erojoy logo

Reply from Erojoy

Hello David, Thank you for your feedback! We're happy to hear that Paris was able to assist you promptly and resolve your issue. Providing fast and effective support is our top priority, and it’s great to know we met your expectations. If you need anything else, don’t hesitate to reach out!

Rated 5 out of 5 stars

This came in quick and discrete

This came in quick and discrete. Had an epic night with the Fleshy Thrust!

November 12, 2024
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Reply from Erojoy

Hi Francis, We're glad to hear you had a great experience with the Fleshy Thrust. Thanks for your feedback, and we’re happy the quick, discreet delivery met your expectations. Here's to many more great nights ahead.

Rated 5 out of 5 stars
Erojoy logo

Reply from Erojoy

Thank you for the feedback! We're thrilled to hear you had a great experience with our shipping and that you're enjoying the product. Let us know if you need anything else—we’re here to help!

Rated 5 out of 5 stars

Incredible products

Incredible products! Satisfied customer right here!

October 25, 2024
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Reply from Erojoy

Hello Howard, Thank you so much for your fantastic feedback! We're thrilled to hear you're enjoying our products, and nothing makes us happier than knowing we have a satisfied customer like you. If you ever need anything else, please reach out.

Rated 5 out of 5 stars
Erojoy logo

Reply from Erojoy

Hello Gerard, Thank you for your feedback! We're glad to hear the purchasing process was smooth and that your order arrived quickly. If you need anything else, feel free to reach out!

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