I attempted to make a purchase online over the weekend but although I had completed the reCAPTCHA, after making payment via PayPal, instead of getting an order confirmation screen, it had stripped... See more
Company replied
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I attempted to make a purchase online over the weekend but although I had completed the reCAPTCHA, after making payment via PayPal, instead of getting an order confirmation screen, it had stripped... See more
Company replied
Simple on-line ordering and payment system (PayPal). Product very well described with downloadable product data sheets. Free next day delivery (at time of my order). Products arrived next day... See more
A family member has just bought a house. I needed some items for renovation work. I spoke with Kai who gave very valuable advice following which I purchased some items. I collected what I needed f... See more
Highest recommendation for ERoofing.co.uk. Excellent prices, products and customer service. Fast, fast delivery, plus the delivery driver was also extremely kind and helpful. Ordered lead and the... See more
Company replied
Written by the company
Industrial Estate, 2 Hillgate, Wilbury Way, SG4 0RY, Hitchin, United Kingdom
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My order arrived on time, and well packaged, and all the bottles were taped up to prevent anything from spilling. I was very pleased with the service in general.
quick delivery good product what more do you want
Simple on-line ordering and payment system (PayPal).
Product very well described with downloadable product data sheets.
Free next day delivery (at time of my order).
Products arrived next day with tracking, very well packaged with no leaks.
Easy application.
Most importantly, the product has completely solved the problem I had with a leaking flat roof.
Trusted seller, Highly recommended. 5*****
Great company. Used many times, prices are great and delivery times superb.
Poor delivery schedule.
I ordered my materials ( waterproof paint for roofs ) on Thursday the 19th Sept but though you guarantee next day delivery. My parcel did not arrive until Monday Afternoon on the 24th Sept. Was meant to do the arranged work for the Customer on Sat 21st Sept as requested by the Customer. Unfortunately not due to the late delivery.
Excellent price and service, quick delivery and good communication
Cheaper than elsewhere and free next day post!
Tried cancelling two orders because supplier actually had a bulk buy option that worked out at a much better deal. Tried contacting via, site purchased, order was not cancelled. Now I am having to pay extra for the returns. This could easily have been cancelled but it would seem it is easier to just send and hope buyer does not want to return.. Not a good experience... Prices were spot on but this has worked out more expensive (due to postage return costs) than just going to a local Wickes or B&Q
Edit from their feedback below: The orders hadn't even left your warehouse. One was ordered and cancelled within 3 minutes in the middle of the night.. you didn't post it (or act on it), until the following day..

Reply from ERoofing
Excellent, fast service and delivery; speedy, helpful, responsive customer service support.
Great company
Very quick delivery
And prices are good also
Would recommend
Great communications
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