Erth Labs Reviews 

1,255
TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Considering 1,091 reviews, most reviewers were unhappy with their experience overall. Customers frequently experienced major delays, noting that their orders took weeks to arrive or never shipped at all. Many buyers also pointed out that they encountered issues with recurring subscriptions and struggled to cancel them. People felt that customer support was unresponsive and unhelpful when trying to resolve these issues. However, some customers also noted that the coffee tasted great and provided a nice energy boost. A few other people also felt that the support team resolved their inquiries quickly when they managed to get in touch.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a wide split in opinions regarding taste and... See more

Order

Reviewers mention negative feedback about order processes, citing extreme delivery delays and missing... See more

Customer service

People report negative experiences with customer service, noting that it is a nightmare and highly... See more

Response time

Clients share ambiguous opinions on response time, reflecting a high level of disagreement among reviewers.... See more

Subscription

Customers consistently note negative experiences with subscription, primarily due to automatic enrollment... See more

Reviews shaping this summary

Rated 1 out of 5 stars

RUN, Do Not Walk away from the offers on your social media feeds. I like mushroom coffee for the caffeine reduction and the benefits of adaptagens and essential mushrooms. I bought one bag as a one-... See more

Rated 1 out of 5 stars

Only because Zero is not an option. Your cancellation portal does not work and you sent me coffee when I told you to cancel and informed you that the portal did not work. Your bots just continued wi... See more

Rated 1 out of 5 stars

I did not approve saving my credit card details, and did not approve recurring orders. I got an email from ERTH Labs that they could process a re-order due to not having my CVV number, which I did not... See more

Rated 1 out of 5 stars

Be very careful. This was a really bad experience. I was notified that a first auto ship was in the works. IIMMEDIATELY contacted the company NOT TO SHIP. Was told if a shipment arrived, I could re... See more


Company details

  1. Coffee Store
  2. Health Food Store

Written by the company

At Erth Labs, we're on a mission to reinvent your daily coffee ritual. Our flagship Superfood Brew blends smooth, low-acid coffee with powerful functional ingredients like Lion's Mane, Turkey Tail, Cordyceps, Ashwagandha, and Collagen to support clean energy, sharper focus, and vibrant wellbeing with every cup. We believe feeling your best shouldn't be complicated—which is why we've created a delicious, easy-to-enjoy coffee that helps you fuel your day and build healthier habits, one sip at a time.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.3

All reviews

(1,255)

1,253 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I was declined because of my credit…

I was declined because of my credit card. I have had no trouble using it elsewhere. Maybe it’s not to be. At any rate I did find another similar item that I will be using for awhile.so I may try again at a later date. Thank you.

September 6, 2026
Unprompted review
Rated 4 out of 5 stars

comparison kits

i just recieved my kit after contacting company inquiring about delay of delivery after the funds were withdrawarn from my account on aug. 24. and not recieving my products- i ordered kit plus extra bag of coffee. I enjoy the taste of the coffee but i didnt recieve the stickers .in the kit which is ok..i just ordered several different mushroom coffee kits to compare ...and the book was also missing..

September 5, 2026
Unprompted review
Rated 1 out of 5 stars

Worst business I have encountered

Worst business I have encountered. This business is an unprofessional business, and will likely disappear in under a year.I purchased the product, disliked it, went to return it well before the 45 day risk free guarantee period and was told that 'we no longer have this policy'......it's currently plastered all over their site. Complete scam, unfortunately I fell victim.

September 5, 2026
Unprompted review
Rated 1 out of 5 stars

I haven't received either of my orders…

I haven't received either of my orders (signed up for subscription) and I can't seem to get an email response from anyone but the AI bot. Beginning to think Erth is a scam. Order at your own risk.

September 5, 2026
Unprompted review
Rated 2 out of 5 stars

Just not for me..

Just not for me... I drink Everyday Dose and this does not compare. Wanted to give it a try but not sold on it.

September 1, 2026
Unprompted review
Rated 1 out of 5 stars

The coffee is good enough

The coffee is good enough. The continued charges after initial purchase & cancellation of the order. Not impressed with the difficulty in canceling and poor comminucation and service. Only more charges.

September 5, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered their start pack

I ordered their start pack, it's been over 2 months I still have not received the starter pack. But they have billed me again for a subscription that I did not know I was signing up for, they day that order is on its way. But they've told me that about my starter order and it doesn't not have any shipping updates. I've emailed them repeatedly only getting AI responses back. They are a very poorly ran company (still not sure it's not a scam company just taking people's money). My advice is do not order from them! They will repeatedly take your money and give you nothing in return!

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

This is honestly the best tasting of…

This is honestly the best tasting of all the mushroom coffees I have tried. I kept drinking the most popular brand for months because I thought they would all taste and smell bad. I drink this every morning and love it!

September 5, 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE of SCAM

BEWARE! THIS IS A SCAM. First order made in July, now it's September but nothing has arrived. Also they automatically make it a subscription which is impossible to cancel... had to close my bank account. STEER CLEAR!

September 5, 2026
Unprompted review
Rated 3 out of 5 stars

I sent several emails out cancelling my…

I sent several emails out cancelling my subscription, and nobody answered until later. Then I was assured my subscription was cancelled. Nothing’s wrong with the product just the price difference in Canada. I would be paying $55 every time and I don’t wanna do that.

September 4, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered this product & wasn't what I…

Ordered this product & wasn't what I expected. Don't like when you have to keep buying something without trying it first. Put you on a recurring order. Not something I would ever do without trying first. Then took my money after I canceled & got No product. should return my money. Never again.

July 30, 2026
Unprompted review

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