eShores Reviews 791

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 226 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and friendly approach, making the booking process smooth and enjoyable. Many highlight the exceptional service, noting that everything from flights, hotels, and transfers to complex itineraries is perfectly arranged and goes smoothly. Reviewers appreciate the tailor-made holidays, with staff providing excellent advice, selecting ideal locations, and ensuring all arrangements are seamless, even during unforeseen circumstances. However, some customers were dissatisfied with the service, citing a lack of communication and effort when inquiring about new trips, which led them to book with other companies.

What people talk about most

Holidays

Customers had positive experiences with holidays, with many reviewers expressing satisfaction with the... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Service

Consumers find service to be positive, with many reviewers expressing high satisfaction with the overall... See more

Location

Reviewers mention positive feedback about location, consistently praising the selection and positioning of... See more

Booking process

Reviewers highlight positive aspects of the booking process, often praising the ease and smoothness it... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well eShores have done it again. Our second time booking with them and yet another outstanding holiday Travelling through China via the bullet train then onto Hong Kong Hotels perfect, b... See more

Company replied

Rated 5 out of 5 stars

Just back from the most fantastic 2 weeks in Costa Rica arranged by Andy. Caribbean side, low highlands, mountains, surf town on the Pacific and then Drake Bay on the Osa peninsular which is one of th... See more

Company replied

Rated 5 out of 5 stars

We had a great time exploring three beautiful cities, Budapest, Vienna and Prague, partly due to the locations and quality of Eshores selected hotels. We did not waste a minute, resulting in being abl... See more

Company replied

Rated 5 out of 5 stars

I have Just got back from a 15night holiday to Thailand booked by Andy. 6 ladies of a certain age & we had a fabulous time. At the booking stage nothing was too much trouble, Andy was extremely patien... See more

Company replied


Company details

  1. Travel & Vacation

Information provided by various external sources

eShores specialise in luxury tailor-made and multi centre holidays. Any destination and itinerary possible - best prices guaranteed!


Contact info

  • Manchester Road 818, OL11 3AW, Rochdale, United Kingdom

  • eshores.co.uk

5.0

Excellent

TrustScore 5 out of 5

791 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

This is the first time using EShores &…

This is the first time using EShores & I’m sure it won’t be the last.
Chris was so helpful and knowledgeable of the countries we travelled.
We spent our first week in Cambodia, Phnom Penh & Siem Reap, then 8 nights in Khao Lak, Thailand.
We took his advice and did several excursions he mentioned.
We had an absolutely amazing time. 😎
Thank you Chris & eshores

April 5, 2026
Unprompted review
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Reply from eShores

Hi Julie, thank you for your kind review. We're pleased you had a great holiday in SE Asia, and were happy with the help you got from Chris. We'll look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Had an amazing holiday in Thailand in…

Had an amazing holiday in Thailand in December 2025.
Andy sorted the holiday, as we had never been before and although we had ideas of what we wanted he made suggestions that we hadn't thought about
We stayed in 3 destinations, with flights between. These were all seamless and we had no issues navigating the country and locating our transports.
I am already using eShores again.

December 6, 2025
Unprompted review
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Reply from eShores

Hi there. Thank you for your review and we're pleased you had a great experience and enjoyed Thailand. We'll look forward to sending you way on your next trip soon. The eShores Team

Rated 5 out of 5 stars

Costa Rica March 2026

Just back from the most fantastic 2 weeks in Costa Rica arranged by Andy. Caribbean side, low highlands, mountains, surf town on the Pacific and then Drake Bay on the Osa peninsular which is one of the most beautiful places on earth. Keen on birds but certainly not fanatics but over 100 species seen including the quetzal, macaws, toucans, etc. Plenty of other wildlife. Nortico "chocolate farm" a must do. Awesome and everything went like clockwork so its thanks to Andy once again!!

March 12, 2026
Unprompted review
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Reply from eShores

Hi Andy, thank you for your lovely review and kind comments about Andy. We're pleased to hear you had such an amazing time in Costa Rica, and hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

Vietnam

Just arrived back from a great adventure to Vietnam. From our initial conversation with Andy about the trip to getting there and getting around, couldn’t fault the attention to detail. Absolutely loved it and will be looking to book again with e shores.

March 31, 2026
Unprompted review
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Reply from eShores

Hi James, thank you for your review. We're pleased Andy was able to help and you had a great time in Vietnam. We'll look forward to helping with your next adventure. The eShores Team

Rated 5 out of 5 stars

Another fantastic trip

Another fantastic trip, this time a family trip to Cambodia. Chris as ever was on the ball from helping to plan the trip to making adjustments as we considered and reconsidered our plans. All the complex connections and transport arrangements went perfectly and the whole thing was communicated well throughout . While it’s great knowing they are there if things go wrong it’s even better knowing they rarely do!
There’s a reason we are repeat customers

April 3, 2026
Unprompted review
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Reply from eShores

Hi Gary, thanks for your review and kind comments about Chris and your experience booking with us. We're pleased you've been so happy and had a great trip to Cambodia. We will look forward to sending you on another adventure soon. The eShores Team

Rated 5 out of 5 stars

Absolutely incredible holiday in Budapest

Absolutely incredible holiday in Budapest. Booked and all arranged by Kelly at EShores. This is now our third trip with EShores, all arranged by Kelly and we don’t plan to travel with anyone else. Getting it arranged at EShores and by Kelly makes the holiday so much more stress free. All you have to do once you have booked the trip with them and decided where and when you are going is to have a great time. My husband has travelled internationally for a long time with his work and has never experienced such a wonderful service as that provided by Kelly at EShores. I cannot recommend them enough. Truly magical holidays, stress free and we have never had a problem or concern with anything they have arranged for us. Many thanks to Kelly and the team at EShores.

March 31, 2026
Unprompted review
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Reply from eShores

Hi Jennifer, thank you for your kind review. We're pleased to hear how happy you've been with the help you've had from Kelly with your last few holidays and that you had a great trip to Budapest. We look forward to helping with your next adventure. The eShores Team

Rated 5 out of 5 stars

I had the absolute pleasure of working…

I had the absolute pleasure of working with Claire Smith to plan our recent trip to Thailand, and I cannot recommend her highly enough.

From the very beginning, Claire was incredibly attentive, responsive, and thoughtful throughout the entire booking process. She took the time to understand exactly what we were looking for and created a truly detailed and customized itinerary that exceeded our expectations in every way.

What really stood out was her professionalism and dedication. When we encountered a small issue with one of our hotels during the trip, Claire was immediately on hand to help. She responded quickly, handled the situation efficiently, and made sure everything was resolved smoothly, which gave us great peace of mind while traveling.

Thanks to her expertise and care, our trip to Thailand was seamless, enjoyable, and unforgettable. I am 100% satisfied with both Claire and her travel company, and I would not hesitate to recommend her services to anyone looking for a stress-free and perfectly tailored travel experience.

March 26, 2026
Unprompted review
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Reply from eShores

Hi Viktoria, thank you for sharing your experience and all your kind words about Claire. We're pleased you had a great holiday in Thailand and were so happy with the support you received. Thanks again for your review and we hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

A great trip to Thailand booked with Chris!

Chris booked our lovely holiday to Thailand. Everything went really smoothly travelling to Bangkok then Krabi then Phuket and back to Bangkok again. Hotels were amazing, every taxi transfer turned up when it should and everything went to plan. Would definitely recommend using Eshores!

March 29, 2026
Unprompted review
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Reply from eShores

Hi Lisa, thank you for your kind review. We're pleased you had a great time in Thailand and were happy with the work Chris did. We hope we can help with your next holiday plans. The eShores Team

Rated 5 out of 5 stars

Excellent service

It was great to have one contact (Chris, in our case) throughout the planning of our holiday, this made it a more personalised experience.
We were delighted with the service and the confidence this gave us on our travels.
Will definately use eShores again.

March 23, 2026
Unprompted review
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Reply from eShores

Hi Sally, thank you for your review and kind words. We're pleased Chris was able to help and we look forward to helping with your future holiday plans. The eShores Team

Rated 5 out of 5 stars

Andy from eshores: excellent service from start to finish!

Andy from eshores dealt with our Thailand very professionally, from start to finish. Unfortunately our holiday was affected by the Iran war and Andy did his utmost best to rearrange things for us so we could still enjoy our holiday. We then had further delays/cancellations along the way and Andy was always very helpful, even when stresses were high. I would highly recommend Andy to arrange your holiday, nothing was too much trouble!

March 15, 2026
Unprompted review
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Reply from eShores

Hi N Hardman, thank you for your kind review. We're pleased to hear you were happy with how Andy assisted you during the Iran crises, and how we can help with your next holiday plans. The eShores Team

Rated 5 out of 5 stars

I booked a holiday last year and was…

I booked a holiday last year and was very happy with the communication , support and holiday, booked again and impressed with consistency and communication, great holiday, well planned listened to my requirements and price point , brilliant holiday , loved the 2 main hotels we stayed in both different but as described, will book again and happily recommend Andy who was available when needed even after booking and paying for holiday

March 12, 2026
Unprompted review
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Reply from eShores

Hi Jeannette, thank you for taking the time to write a review. We're pleased to hear you found the process smooth and you had a great holiday. We'll look forward to helping you with your next holiday. The eShores Team

Rated 5 out of 5 stars

A Journey around South America

Booked through Eshores again as we have done for years now and as always from start to finish everything was absolutely brilliant, booked a South America adventure this time and although we truly didnt know what to expect it delivered in bucket loads and was a trip we will look back on for many years to come,Thanks again to Andy for sorting and the team at Eshores who always deliver great holiday experiences

March 12, 2026
Unprompted review
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Reply from eShores

Hi Andrew, it's great to hear that you enjoyed South America and have been booking with us for years. We'll look forward to helping with your next adventure. The eShores Team

Rated 5 out of 5 stars

EShores are THE best Travel Company I…

EShores are THE best Travel Company I have ever used. I’ve booked four long haul holidays through Michelle and I cannot thank her enough for making sure everything goes to plan smoothly and efficiently. Everything has been tailor made from start to finish including taxi collections and drop offs and there’s never been any hiccups. This year with the flight cancellations via the Middle East Michelle ensured we got home via an alternative route. She is amazing and so friendly and helpful. The Admin staff also deserve a huge thank you for their amazing professionalism with sending out any alterations occurring whilst on holiday ie flight changes etc. Thank you Eshores and I’ll be booking my 5th holiday of a lifetime soon !

January 24, 2026
Unprompted review
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Reply from eShores

Hi Mandy, thank you for such a kind review. It's great to hear how impressed you've been with Michelle and the team, and we're pleased we've been able to help. We'll look forward to arranging that 5th adventure. The eShores Team

Rated 5 out of 5 stars

Another great eShores experience

Once again I can't fault eShores. They planned my trip to Vietnam and were accommodating with any changes I wanted to make. Hats off to Chris for his patience in dealing with me and for putting together a great holiday. I would definitely recommend using eShores.

April 6, 2026
Unprompted review
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Reply from eShores

Hi Martin, thanks for your review, and kind words about Chris. We're pleased you had a great holiday in Vietnam and hope we can help with your next adventure. The eShores Team

Rated 5 out of 5 stars

Excellent experience with Andy

We went to Andy (through a recommendation by a work colleague of how great he was) to plan our honeymoon to Japan in November 2025.

Straight away he helped us to navigate our proposed route with ease and professionalism. He gave us quotes, we made changes to them when we considered different ideas and Andy always came back to us with the best options and amended itineraries.

He made the whole booking process so easy from start to finish. He did lots of research for us and gave us brilliant advice. He even looked at flight upgrades for us for the journey home when we were out in Japan.

The overall experience was excellent, Andy was brilliant, helpful, knowledgeable and we felt secure in knowing that we had him and eshores to help us at every stage of our journey.

Thank you Andy, we will definitely be coming to you again for future trips!

November 1, 2025
Unprompted review
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Reply from eShores

Hi Miss Perry, Thank you for taking the time to share your feedback, and all your kind words about Andy and your experience. We're so pleased to hear you had such a great time on your honeymoon in Japan and we'll look forward to helping you with your next holiday plans when you're ready. The eShores Team

Rated 5 out of 5 stars

Just wanted to say a massive Thank you…

Just wanted to say a massive Thank you to Kadie and everyone at Eshores , I had a tailor made holiday to vietnam and cambodia and singapore , first time ive used an agency to do this and it wont be the last , we had a mixture of booking our own parts of the holiday with Kadies help and mixed up with a g - Adventures tour in the middle , Everything that was booked such as private cars and tours all turned up on time with no fuss or hassle. Just simply a brilliant holiday , thank you Kadie

March 17, 2026
Unprompted review
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Reply from eShores

Hi Jason, thanks for your kind words about Kadie and the team. We're pleased you had a great holiday and will look forward to helping you with your next adventure. The eShores Team

Rated 5 out of 5 stars

Our Spain holiday was lovely

Our Spain holiday was lovely. After the disappointment and ‘stress’ re Vietnam having to be cancelled, due to Dubai off limits /Iran war. it was a much needed time away.
All the eShores arrangements worked like clockwork, the hotels were well chosen and perfectly situated in our 3 cities. The weather was perfect ( did you arrange that too ???😂) .

eShores ( & you Nick) navigated us with confidence through a tricky 7 days at start of Iran war and we can’t recommend you highly enough for your customer service and response in the situation we found ourselves in.

March 8, 2026
Unprompted review
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Reply from eShores

Hi Paul & Jan, thank you for taking the time to write a review and share your experience. We're pleased to hear you had a great time in Spain (We can't take the credit for the weather I'm afraid 🤣) and Nick and the team were there to assist you when your Vietnam holiday had to be cancelled. Hope we can help with your next holiday plans. The eShores Team

Rated 5 out of 5 stars

No stress

Can not praise this company enough, from start to finish Anna was helpful, knowledgeable and friendly. Multi centre holiday in Thailand with excursions booked through them went smoothly, transfers were on time, hotels were fabulous. With their extensive knowledge and experience it just took all the hassle away from me having to organise it all. Thanks Anna.

March 13, 2026
Unprompted review
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Reply from eShores

Hi Scott, thank you for your kind review. We're pleased to hear Anna was able to assist and that you had a great time in Thailand. We hope we can help with your next holiday. The eShores Team

Rated 5 out of 5 stars

Yet another remarkable Asia adventure…

Yet another remarkable Asia adventure thanks to excellent help and guidance from Chris at eShores. Tricky one too, this time, involving ten different room locations, and three countries including the amazing Himalayan kingdom of Bhutan, the crazy attack on the senses that is India and the island paradises of the Maldives. A complex trip over 23 days was eased by the steady hand of Chris who helped us plan and execute what was one of our best ever trips in many years of exploring South East Asia. Well done eShores - once again outstanding service with cost-effective pricing and good value for money!

March 5, 2026
Unprompted review
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Reply from eShores

Hi Tony, thanks for your kind comments and sharing your experience. It's great to hear that you had such an amazing holiday, sounds a great adventure. We'll look forward to helping you with your next. The eShores Team

Rated 5 out of 5 stars

Amazing Vietnam!

Thanks to Andy for organising our amazing trip to Vietnam. As with previous adventures to Thailand and Zanzibar everything ran smoothly with stress free transfers and amazing hotels.
Definitely will be using Eshores again!

March 1, 2026
Unprompted review
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Reply from eShores

Hi Duncan, we're pleased to hear you had a great holiday in Vietnam. We'll look forward to helping you with your next adventure. The eShores Team

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