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Rated 4 out of 5 stars

Love this idea of not having to replace my SIM card and a friend told me to try this platform. eSIM was fairly easy set up. I am not super techie so had some questions and used the WhatsApp and w... See more

Rated 5 out of 5 stars

I am a 72-yr old solo female traveler — and eSim staff are consistently clear, kind, and effective in solving my misunderstandings. EG, I keep buying bundles instead of topping up. Today NEMS got it... See more

Company replied

Rated 5 out of 5 stars

Bit of a technophobe. Downloaded and installed ESIM-on no problem but couldn’t get it to connect. Used the WhatsApp help and was cobra very quickly by Kim who spent some time trying to understand my... See more

Rated 5 out of 5 stars

Just went through the purchase and set up with Andoi, via WhatsApp. Being a person of a "particular age" - I'm often dumbfounded by tech in most forms! My much younger family members and friends rec... See more

Company details

  1. Mobile Network Operator
  2. Internet Service Provider
  3. Phone and Internet Service

Written by the company

eSIM-On keeps travelers connected at an affordable cost anywhere in 180 countries worldwide. Say good bye to the fear of exorbitant roaming costs - eSIM-On will provide you with worldwide mobile coverage, on 4G and 5G. Browse today one of 800 prepaid bundles - No subscriptions, no surprises. eSIM-On is a universal solution for leisure and business travelers, from the backpacker all the way to the CEO!


Contact info

4.8

Excellent

TrustScore 5 out of 5

295 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

In my case, 5-stars = 100+%

I am in Ireland for 2 months in search of an oasis I can retire in, and my cellular service from the US kept disappearing while I was following Google directions to candidate locales, so my sister recommended trying eSIM-On, I ordered 2 different bundles and, Lo and Behold, the satellites parted and I was roaming the universe of the metaverse with impunity thanks to the expertise of Kim and Belle, support staff for eSIM-On who walked me through the set-up of eSIM-On (Belle did it TWICE over a 2-week period without losing her mind or reporting me to the authorities!).

I highly recommend it as an expert and worthwhile service for travelers with direction disorders.

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

eSIM-On to the Rescue!

In Mexico on vacation and our Portuguese mobile provider is astronomically expensive out of the country. Got an e-sim from eSIM-On and because we're over 50 we had no idea what was going on. Nelle on chat was AMAZING and right there with the help we needed. Lifesaver!

January 18, 2024
Unprompted review
Rated 4 out of 5 stars

Connectivity issues

I had problems with connectivity in the country I travelled to but after usinf the whatsapp number, I was helped and could gain access to a local network.

January 14, 2024
Unprompted review
Rated 5 out of 5 stars

I contacted the Help Centre on New…

I contacted the Help Centre on New Year's Day through the Chat and they (Paul) was very quick to sort out my query. I haven't travelled yet, so can't comment on usability yet, but if their customer service is anything to go by, I have no worries at all.

January 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I am a solo female traveler currently in South America and eSIM has helped me so much with feeling safe, finding my way around, and staying in communication with friends and family. I recently had a problem installing my eSIM for Argentina and a person from eSIM very patiently helped me reinstall it on my phone, not only saving me money but also ensuring my travels will be safe. I’m very impressed at the ease of this company and their dedication to customer service. Many thanks!

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

The Golden Princess

Princess was very helpful to walk me thru the installation process of the eSIM. She was very happy to answer any questions I had about activating the eSIM and stay on with me for an hour to troubleshoot and ensure the eSIM works properly. Princess is very professional and knowledge.
Thank You so much Princess! 🤩

December 3, 2023
Unprompted review
Rated 5 out of 5 stars

Great services

The customer service is really responsive and kind. Also the prices for their plans are quite affordable as well, when you compare them to the absurd prices you pay at your own provider when you’re far away from home. They offer excellent guidance for activating your e-sim. It was an easy process to get up and running.

November 26, 2023
Unprompted review

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