Product arrived poorly packed and damaged. Initially responded quickly that they would replace but have not gotten back to us in a month and no replacement has been sent. DO NOT BUY.
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I really love the look and design of the Gordon Towel rails. However, after purchasing 2 for our new build we are a bit disappointed. We only hang two towels and you have to leave them on all night... See more
Company replied
While it’s advertised as being able to dry 4 towels, and they do dry…eventually, (have to have it on all night) it looks absolutely ridiculous. We have normal weight and size bath towels, and its just... See more
Company replied
Eskimo Heat were great to deal with. They were very professional and helpful over the phone during my initial enquiry about the Gordon towel heater. They advised of the delay in shipping soon afte... See more
Company replied
Company details
Written by the company
Eskimo engineers and manufactures the worlds best electric and hydronic designer radiators and heated towel warmers. All our stunning products are custom built and manufactured in the United Kingdom. Giving you the very best in quality, design and efficiency. Our designer Gordon towel warmer range embraces the way that most of us already hang or dry our towels. Plus its space-saving design is perfect for all bathrooms and shower rooms. Gordon vertical heated towel rail offers exceptionally low power consumption, so you can leave it on all year round. Lab testing shows Eskimo’s innovative design dries towels in a third of the time compared to traditional horizontal heated towel rails. Available in a variety of colour options and feature finishes, come and see Gordon flash drying towel warmer in action. CHALLENGE THE CONVENTIONAL. The Gordon heated towel rail’s vertical fins allow four large towels to be dried, three times quicker than a standard rail. Plus, it’s power-efficient, 100% recyclable and aesthetically-pleasing. Built for all bathrooms! Designed, engineered and made in the UK by Eskimo - Love making heat!
Contact info
Home Innovations, 111 Cranbourne Road, 3199, Frankston, Australia
- 03 70181540
- hello@eskimoheat.com.au
- eskimoheat.com.au
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Stylish and effective
Very stylish and effective towel warmer. Looks as good in place as it did in the advertisements.

Reply from Eskimo Heat
Excellent product and super fast…
Excellent product and super fast efficient service. The column heater is great for a narrow space - or any space really- but also so good as it heats the whole towel.
Eskimo Heat ordering was easy and we received within 3 days.

Reply from Eskimo Heat
The communication was excellent and…
The communication was excellent and they were so easy to deal with!

Reply from Eskimo Heat
Great product.
Excellent, perfect, look great and great service. Our whole family recommend the Gordon heated vertical towel rails. We bought them to replace horizontal heated towel ladders. The Gordon’s work better and more efficiently. Thank you Tony.

Reply from Eskimo Heat
Took an eternity to be delivered
Took an eternity to be delivered. As with everthing in construction...yeah mate 4-6 weeks and it takes 8

Reply from Eskimo Heat
So elegant, so practical
Love the look of these - I have a white one and a grey one. I only use them for two bath sheets in each bathroom and they work fabulously and dry on a 4 hour timer. They also take a little of the chill out of the bathroom.

Reply from Eskimo Heat
Great product that works efficiently
The Gordon Vertical Heated Towel Rail has proven to be an excellent choice , initially on a recent bathroom renovation and viewing the horizontal products on the market I came across Eskimo Heat , I was lucky enough to attend a recent Home Show and visited the Eskimo Heat stand , the chap I spoke with was extremely helpful and I had the opportunity to actually see the Towel Rail in operation , the one thing that took both my wife and myself was the vertical fit , this made the hanging of towels so easy and the Vertical Hand Rail meant that the towel fell to the full length of the Heated Rail , this is turn made drying very quick and there was no need to re hang / re place the towel , on placing my order I was immediately e mailed with an expected arrival date , this continued until my order arrived , the product is now fully installed and one additional feature was the adding of a timer on the activation switch , this allows us to place damp towels and the Heated Rail will automatically turn off at the required time , great product that works very efficiently and has meet our expectations more than adequately , a big thanks to the Eskimo Heat Team , you have a wining product.

Reply from Eskimo Heat
It’s got to be Gordon…
Service was great; hand delivered the next day! Took us months to arrange an electrician to fit, but these cold mornings have provided the impetus to get going. It looks great, dries the towels in a flash and keeps our little bathroom toasty. Why did we wait so long?!

Reply from Eskimo Heat
Perfect product to add function and style to an ensuite renovation
I have a very small ensuite and love how the Gordon by Eskimo Heat can serve two purposes - hangs our towels and also adds warmth to a room with no window to reduce likelihood of mould.
I compared this product with others available from local bathroom specialty stores and this is superior in multiple ways. Ordering online was easy and they kept me up-to-date with ETA, arrived in good condition and instructions made installation by our bathroom renovators easy.

Reply from Eskimo Heat

Reply from Eskimo Heat
I’m so happy with my Eskimo Heat that…
I’m so happy with my Eskimo Heat that I’m going to buy more. Wish all our heated towel rails were these!!

Reply from Eskimo Heat
The Gordon towel rack is excellent
The Gordon towel rack is excellent, works beautifully and everyone comments on it. Thankyou.

Reply from Eskimo Heat
Looks, Price and Impeccable Service
We really love the look of the Gordon heated towel rail. It takes up little space on the bathroom wall and looks different to many other heated towel rails that all look the same. The price is very competitive and the service from Tony is impeccable. Nothing is too much to ask. We have brought 3 Gordon’s and would definite recommend them to others.

Reply from Eskimo Heat
Outstanding service and quality product
Communication with Tony from Eskimo Heat has been excellent from the start.
Even when the product was out of stock I had regular updates and suggestions of alternative colours. Item was delivered in a timely manner. Gordon towel rail is excellent quality, easy to install and Tony was again quick to repsond with follow up questions. Outstanding service - thank you.

Reply from Eskimo Heat

Reply from Eskimo Heat
Wonderful product
Wonderful product, keeps the towels dry and warm. Best part Happy Wife, Happy life 😉👍

Reply from Eskimo Heat
The Gordon towel rail
The Gordon towel rail looks great and is much more compact than traditional heated towel rails. I find it great for two large towels but trying to fit three kids towels is a juggle.

Reply from Eskimo Heat
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