eSky България Reviews 385

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Your website and application are very handful and easy. For busy people is more comfortable to visit your website and booked his reservation and flight than to open severel diferent websites for each... See more

Company replied

Rated 4 out of 5 stars

Overall, the site is easy to operate. But I could not find information on covid requirements for passengers on domestic flights in my country. I bought a domestic flight and I can't figure out if I ne... See more

Company replied

Rated 4 out of 5 stars

Its unable to see the exact multiple choices of flight, when is offered. You have to look for number of the airline company or airport for information on that, and that may be difficult especially w... See more

Company replied

Rated 5 out of 5 stars

It’s very easy to book. ButI made a first reservation for which I was charged and it was cancelled I I am not in a position to get back my first ticket of an amount of money equivalent to 65 EURO! Can... See more

Company replied

Company details

  1. Travel & Vacation

Information provided by various external sources

Самолетни билети на low cost и редовни авиокомпании, евтини резервации на полети и промоции. Резервирай самолетен билет онлайн или на 0700 15355!


Contact info

  • ulitsa "Sofiyski Geroy" 1, 1612, Sofia, Bulgaria

  • esky.bg

4.1

Great

TrustScore 4 out of 5

385 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect

Perfect. Good presentation of the flies. Clear. The contact to the team of eSky ( e-mail or phone) is easy in case of problems.

June 2, 2021
Unprompted review
eSky България logo

Reply from eSky България

Hello, your opinion is very important to us, we are glad that our services met your expectations. Best regards, eSky.

Rated 5 out of 5 stars

Information is presented in clear and…

Information is presented in clear and easy to find way.

May 31, 2021
Unprompted review
eSky България logo

Reply from eSky България

Hello, your opinion is very important to us, we are glad that our services met your expectations. Best regards, eSky.

Rated 4 out of 5 stars

Although the website is very useful and…

Although the website is very useful and convenient, there's still room for improvement. A definite con for me is that the prices of the flights didn't appear on the calendar in my first search. What I didn't like as well was the fact that the dates on which there won't be any flights weren't automatically marked in a different way. To finish my review with something positive - I really enjoyed the service which offers you cheaper flights from a near airports.

May 30, 2021
Unprompted review
eSky България logo

Reply from eSky България

Hello, thank you for your opinion, every suggestion is important to us, and kind words are always appreciated. Have a great day! Best regards, eSky.

Rated 5 out of 5 stars

6+ Recomended!

May 29, 2021
Unprompted review
eSky България logo

Reply from eSky България

Hello, thank you for your opinion and appreciating our work. We are really grateful. Best regards, eSky.

Rated 5 out of 5 stars

Great services

This is one of the few companies where everything is just working as expected. The search and reservation is simple and easy. Last but not least it's the customer service - they will call to inform you even on a potential problem, so you can enjoy your travel.
Thank you for this!

May 18, 2021
Unprompted review
eSky България logo

Reply from eSky България

Hello, thank you for encouraging opinion and appreciating our work. We are really grateful. Best regards, eSky.

Rated 4 out of 5 stars

Quite easy.

For me using esky is very helpfull, including how to find cheapest fly with full information about it,

May 17, 2021
Unprompted review
eSky България logo

Reply from eSky България

Hello! Thank you for your opinion, we really appreciate it. Best regards, eSky .

Rated 5 out of 5 stars

Very good

Very good. Easy to book.

May 11, 2021
Unprompted review
eSky България logo

Reply from eSky България

Good morning! Thank you for your kind opinion. We are thrilled that you have decided to travel with eSky. Best regards, eSky .

Rated 5 out of 5 stars

very quick and easy reservation of…

very quick and easy reservation of flight tickets with a good offer of various options

May 7, 2021
Unprompted review
eSky България logo

Reply from eSky България

Hello! Your opinion is very important to us, we are glad that our services met your expectations. Best regards, eSky .

Rated 5 out of 5 stars

It is easy to use

It is easy to use. Just you can show prices with included taxes and fees, and show the final price with it

May 7, 2021
Unprompted review
eSky България logo

Reply from eSky България

Good morning! Thank you for your kind opinion. We are thrilled that you have decided to travel with eSky. Best regards, eSky.

Rated 4 out of 5 stars

Good flight to me

May 2, 2021
Unprompted review
eSky България logo

Reply from eSky България

Good morning! Thank you for your kind opinion. We are thrilled that you have decided to travel with eSky. Best regards, eSky .

Rated 1 out of 5 stars

eSky has the worst customer care…

eSky has the worst customer care…

eSky has the worst customer care possible
After having booked a ticket for a Qatar Airways flight with eSky, and buying a cancellation insurance, we had to cancel the flight due to medical reasons. After a horrible time with numerous mails and complaints eSky never refunded the ticket, eventhough we were entitled to full refund with the insurance. eSky is refusing any kind of help. Don’t trust them with anything and never buy tickets with them. They are thiefs

March 16, 2021
Unprompted review
eSky България logo

Reply from eSky България

Hi, we were not able to identify you in our booking system by your name. Please, send us a message using the contact form: https://www.esky.com/about-us/contact and choosing the right category and topic. Best regards, eSky.

Rated 5 out of 5 stars

Easy and usefull

January 31, 2021
Unprompted review
eSky България logo

Reply from eSky България

Hello, thank you for your encouraging opinion, we hope to see you again! Best regards, eSky.

Rated 5 out of 5 stars

It was as easy as a piece of cake

It was as easy as a piece of cake. Thank you!

January 6, 2021
Unprompted review
eSky България logo

Reply from eSky България

Hello, thank you for your opinion and appreciating our service. We are really grateful. Best regards, eSky.

Rated 1 out of 5 stars

Disappointment from the price information

I was disappointed from seeing price first 52 Euro and finally I paid 68 Euro. There is no explanation why. The information for flight price is very misleading! I wanted to use only "hand luggage" option but there is no opportunity to choose.

December 28, 2020
Unprompted review
eSky България logo

Reply from eSky България

Hello, Thank you for your opinion. That is a very valuable suggestion. We are constantly improving our systems to make the booking process and travelling even more comfortable.Best regards, eSky .

Rated 5 out of 5 stars

Perfect okei

December 15, 2020
Unprompted review
eSky България logo

Reply from eSky България

Hi, thank you for using our website and for appreciating our work. Best regards, eSky .

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look