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See what reviewers are saying

Rated 1 out of 5 stars

After two weeks of lies that they are trying to resolve your problem, they sent email that Airline “just” accepted the changing date of flight, accept or lose your money! I WANT MY MONEY BACK, I don’t... See more

Company replied

Rated 3 out of 5 stars

Good day. I have bought ticket from Alicante to Barcelona on 31/07/2024 and I have not received my booking confirmation on my email. I checked spam, nothing is there. I used the "resend confirmation e... See more

Company replied

Rated 5 out of 5 stars

this rating is for the simplicity of the service and the speed of the service itself. As for the completeness of the service, i.e. ticket checking, we will see. of course, if I am satisfied, I will... See more

Company replied

Rated 5 out of 5 stars

Would like to have more clear contact phones for urgent matters. All other easy and good. At the moment waiting for call as made typing mistake in reservation and system does not allow e.g -chang... See more

Company replied

Company details

  1. Travel & Vacation

Information provided by various external sources

¡Compra con eSky.es Agencia de Viajes Online! Reserva vuelos baratos y hoteles de forma rápida y segura.


Contact info

3.4

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

New user satisfied

Easy step by step, relevant information received

February 27, 2023
Unprompted review
Esky logo

Reply from Esky

Hello, thank you for your opinion and appreciating our service. We are really grateful. Best regards, eSky.

Rated 5 out of 5 stars

Easy and transparent

February 13, 2023
Unprompted review
Esky logo

Reply from Esky

Hello, thank you for your encouraging opinion, we hope to see you again! Best regards, eSky.

Rated 5 out of 5 stars

Thanks

This is the 3rd time that I buy my ticket's using your service and I plan to keep doing that. You guys are good at what you do.

Stay safe!

February 13, 2023
Unprompted review
Esky logo

Reply from Esky

Good morning, thank you for your kind opinion. We are thrilled that you have decided to travel with eSky. Best regards, eSky.

Rated 5 out of 5 stars

Very good offer, the BEST

Very good offer, quickly and easy to buy.
Kindly ask and try to help me how to change one small detail.
Date of birth(exact monts)) is wrong for Sara Dojcinovic.
18.August 1993
Not 18. 01.1993

February 8, 2023
Unprompted review
Esky logo

Reply from Esky

Hello, thank you for your opinion, we really appreciate it. Please write to us about changing your date of birth using the contact form https://www.esky.com/about-us/contact. In the content, please provide the reservation number and the e-mail address to which it was created. We will do everything to help. Best regards, eSky.

Rated 5 out of 5 stars

Easy to use

It was very easy to reserve and purchase the tickets. Good overview of different dates and options.

February 5, 2023
Unprompted review
Esky logo

Reply from Esky

Hello, thank you for your encouraging opinion, we hope to see you again! Best regards, eSky.

Rated 5 out of 5 stars

Fast and safe

Everything was done fast and safe

January 30, 2023
Unprompted review
Esky logo

Reply from Esky

Hello, thank you for your encouraging opinion, we hope to see you again! Best regards, eSky.

Rated 5 out of 5 stars

Clear steps and instructions.

January 5, 2023
Unprompted review
Esky logo

Reply from Esky

Good morning, thank you for your kind opinion. We are thrilled that you have decided to travel with eSky. Best regards, eSky.

Rated 5 out of 5 stars

EasySKY ;)

Very satisfying experience, fast and intuitive website with all information needed.

January 4, 2023
Unprompted review
Esky logo

Reply from Esky

Hello, your opinion is very important to us, we are glad that our services met your expectations. Best regards, eSky.

Rated 5 out of 5 stars

this rating is for the simplicity of…

this rating is for the simplicity of the service and the speed of the service itself. As for the completeness of the service, i.e. ticket checking, we will see. of course, if I am satisfied, I will be very happy to recommend you and regularly travel on this route myself. greeting

January 3, 2023
Unprompted review
Esky logo

Reply from Esky

Good morning, thank you for your kind opinion. We are thrilled that you have decided to travel with eSky. We wish you a pleasant journey and in case of any issues we are here to help! Best regards, eSky.

Rated 5 out of 5 stars

Very easy, very fast

It was very easy and very fast :)

December 18, 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your kind words! We are delighted that you chose us for your travel needs.
Best regards,
eSky

Rated 5 out of 5 stars

All information were given fast in a…

All information were given fast in a clear way. Booking and purchasing was easy and instructions were very precise.

November 5, 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your feedback. We wish you safe and pleasant travels!
Best regards,
eSky

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