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Company details

  1. Beauty & Well-being

Information provided by various external sources

Alle vanlige og lavprisflyselskaper på ett sted. Sertifisert IATA-medlem. Oppdag uoppdagete steder med oss!


Contact info

1.6

Bad

TrustScore 1.5 out of 5

110 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to book

December 27, 2025
Unprompted review
Eskytravel logo

Reply from Eskytravel

Hello, we are pleased that you like our work. Thank you for your feedback. Yours sincerely Magda

Rated 1 out of 5 stars

I thought I was on finn air

I thought I was on finn air. First when I had payed a service fee on 100 dollar I understood it was a travel agency. This is a scam. Do not use this company.

November 15, 2025
Unprompted review
Eskytravel logo

Reply from Eskytravel

We would like to kindly clarify that our website is clearly marked with the eSky logo and includes all relevant information indicating that bookings are made through our platform, not directly with the airline. We operate as a booking intermediary, which is also clearly stated in our terms and conditions and throughout the booking process.

Rated 1 out of 5 stars

Stay away!

One wrong button click, and contacting customer service immedietly. Unfortunalty, zero use from their customer service. Hope company will choke on my money.

October 6, 2025
Unprompted review
Eskytravel logo

Reply from Eskytravel

Hi, we do not have any data to find your booking. Please write to us using the contact form at https://linktr.ee/eskycontact and include the passenger's name, booking reference number and the email address used to make the booking. This will help us to assist you. Kind regards, Magda

Rated 1 out of 5 stars

WARNING !

WARNING !! DANGEROUS BUSINESS

Do not associate yourself with this dangerous, shady "business." Their correspondence and emails appear to be efficient, but there is no truth; it's a ploy to defraud you. People have said many times that they don't follow their refund policies and have been known to sell tickets for failing airlines while saying it's not their problem.

At all costs, avoid the stress and aggravation of interacting with this reprehensible organization. Even if you have to spend a little extra elsewhere, it is not worth it.

Flight details: Order number [8150493310] Flight number: [CRZ-QNNLF-118] We've been trying to work out a problem with Esky about a canceled ticket for more than two months, but we don't know when or if we'll even get a refund. I'm leaving a review for this reason. I have also read similar reviews, so I am hopeful that this will prevent other people from falling victim to this scam.

August 18, 2022
Unprompted review
Rated 1 out of 5 stars

There is no tickets !!

There is no tickets !! and no contact details!! I'm starting to get very worried ... please send me my tickets ASAP .

order number : 7140079725

February 21, 2022
Unprompted review
Eskytravel logo

Reply from Eskytravel

Good morning, this case has been resolved.
Best regards
eSky

Rated 1 out of 5 stars

VIRTUAL AGENCY WITHOUT CALL CENTER AND THEY DO NOT SOLVE ANYTHING

I've been trying to reschedule a flight for over a year. On November 30 of this year they told me of an option of a flight to be able to travel on December 19, that is, in 1 DAY. And they still don't confirm anything. They make me wait. The last email was on December 14, telling me that I can travel until December 31 (already in 2 weeks). He replied that I can travel any day. And still I have not received a response. What you do is make wait and wait. My case is PRIORITY. I HAVE WAITED MORE THAN A YEAR AND THEY HAVE NOT SOLVED ANYTHING FOR ME. PLEASE I NEED A SPECIFIC SOLUTION TO ANSWER ME WITH A FLIGHT, WITH A NEW RESERVATION CODE. NO MORE WAITING. PAY UP TO TRAVEL INSURANCE AND STILL THEY CAN'T SOLVE ME ON TIME.
I CALLED DIRECTLY TO THE AIRLINE AND THEY TOLD ME THEY ONLY HAVE FLIGHTS ON DECEMBER 31ST. PLEASE I NEED YOU TO MAKE THE MANAGEMENT OR IF I DON'T MISS MY FLIGHT (TRIP THAT YOURSELF CANCELED FOR ME LAST YEAR) CASE NUMBER: 39150486

December 18, 2021
Unprompted review
Eskytravel logo

Reply from Eskytravel

Good morning, this case has been resolved.
Best regards
eSky

Rated 1 out of 5 stars

Pure scam and all lies

Pure scam. Ordered tickets for my flight that I commute with every week. I checked with the airline if they had my name on the passenger list, they responded with no and that they haven’t received anything from Esky. I contacted Esky and confronted them. They said it was canceled due to Covid. It was absolutely not canceled. I also asked them when they were supposed to inform me about the so called cancelation. Only response i got was that I could complain.
Thank you Esky, I’m now stuck here on my f’ing birthday.

November 24, 2021
Unprompted review
Eskytravel logo

Reply from Eskytravel

Thank you for your comment. Unfortunately, we cannot find your booking based on the description alone and relate to your comment. So that we can verify your request and provide all information, please use the contact form: https://www.esky.com/about-us/contact, select the appropriate topic, and then provide the eSky booking number and describe the case. This will enable us to analyze the comments and provide the necessary information.
Best regards
eSky

Rated 1 out of 5 stars

Criminals

eSky has the worst customer care…

eSky has the worst customer care possible
After having booked a ticket for a Qatar Airways flight with eSky, and buying a cancellation insurance, we had to cancel the flight due to medical reasons. After a horrible time with numerous mails and complaints eSky never refunded the ticket, eventhough we were entitled to full refund with the insurance. eSky is refusing any kind of help. Don’t trust them with anything and never buy tickets with them. They are thiefs

March 16, 2021
Unprompted review
Eskytravel logo

Reply from Eskytravel

Hi, we were not able to identify you in our booking system by your name. Please, send us a message using the contact form: https://www.esky.com/about-us/contact and choosing the right category and topic. Best regards, eSky.

Rated 1 out of 5 stars

I will report ESKY to the Norwegian…

I will report ESKY to the Norwegian Consumer Counsil first thing on monday. I requested refunds for my Krakow tickets Mars 28 because the flight back got cancelled, I then requested again in April only to be told that the airline has not answered their request yet. Well, they don't actually need to, because I ordered my tickets from ESKY, not directly from the airline. This is really shady and I think ESKY owners have other plans this coming months. But who knows. They do not answer me wether I get my refunds back or not, therefore my insurance can't help me. This company is horrible, period.

Do NOT order anything from this company, I have read other reviews and their service is quite horrible for new customers too.

August 9, 2020
Unprompted review
Eskytravel logo

Reply from Eskytravel

Hello, we have received your message, our Customer Service will contact you as soon as possible. Best regards, eSky.

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