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Company details


Contact info

  • Awlsbury Cir 1507, 92833, Fullerton, United States

  • esnt.net

2.6

Poor

TrustScore 2.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Scam

Just a scam china company pumping out cheap sweaters

March 15, 2022
Unprompted review
Rated 5 out of 5 stars

Customer Service was great !

I had an issue where my package was delivered, but I’m assuming was stolen. I emailed customer service and they responded immediately. Even though I was late with my responses, Julian was very nice, accommodating, and respectful. Even though they did nothing wrong on their end, I feel like I received a reasonable response within quick time. Thank you for the help!

May 8, 2021
Unprompted review
Rated 4 out of 5 stars

I got the sweater with a defect

I got the sweater with a defect, a piece of thread that could not be cut because it would leave a hole. Immediately after I wrote about it a got a response with a suggested refund 8$ but after some texting I was even suggested to get a new product but there was no point for me to have two identical sweaters when one of them has not such a significant defect so I chose 15$ refund, the original price was 50$ + shipping. Overall, I am satisfied with the the solution to my problem and the customer service

February 24, 2021
Unprompted review
Rated 5 out of 5 stars

I ordered a sweater for my…

I ordered a sweater for my granddaughter quite some time ago, and when, after weeks when it didn't arrive, I decided ESNT was likely a scam site. They reassured me multiple times, but I wasn't having it. And, then, they told me the sweater was definitely en route. And the sweater did arrive last week. I'm grateful that it did. My granddaughter hasn't seen it yet, but I'm hopeful it will be of good quality.

February 21, 2021
Unprompted review
Show reviews in all languages. (10 reviews)

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