Your customer service is helpful I have informed you several times by email that the last time I ordered 2 out of 5 jars of cream, they were chewed up, almost dried out and unusable. It was probably... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Extremely easy to order, but currency converter for overseas customers would be appreciated as last minute price hike can be a killer.
Essence of Argan produces top-class products. They keep us informed as to the status of our order. When the order is unable to be fulfilled for whatever reason, they are quick to refund our purchase m... See more
This is my 2nd order of 3 jars.. amazing product, I stopped all my other facial products, with exception of my Clinique moisturizer & soap….. just to see if it worked.. my laugh lines started get... See more
Company details
Written by the company
Essence of Argan is an American-French-Moroccan, cosmetic company with offices in Miami, FL. Our goal is to share this miraculous 100% Pure Moroccan Argan oil
Contact info
EssenceOfArgan.com, 201 NW 22nd Ave Suite 100, 33311, Fort Lauderdale, United States
- +13058594493
- customerservice@essenceofargan.com
- essenceofargan.com
3.8
Great
286 reviews
Replied to 28% of negative reviews
Typically replies within 24 hours
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I never received my order ORDER #29156
I never received my order ORDER #29156
still waiting but I now received a message about a order confirmation this is ridiculous and fraudulent I would like to be removed from this subscription that is a fraud charge me shipping for a product that was never received and then wants to charge my card again this is ridiculous
April 3, 2025
Reply from Essence of Argan
Hi ,
Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders, just use the promo code "ARGANLOVE".
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
SG: (+65) 3138 2261
HK : (+852) 3001 6112
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
We are looking forward to hearing from you.
I cancelled this months ago and u are…
I cancelled this months ago and u are still sending and charging my card. I’m not happy that I can not cancel when I want to
April 7, 2025
have been dealing with this company…
have been dealing with this company many many years and not one problem ----they are the best
April 1, 2025
Although I will be 90 next year
Although I will be 90 next year, I feel my skin has softened a little, so thanks very much, Marjorie Basham
March 8, 2025
I ordered and paid for a sample jar
I ordered and paid for a sample jar. It was not received. Then someone put in a order for your $75.00 and charged me. I did not order the latter.
Dr. Loretta Brown
March 5, 2025
Reply from Essence of Argan
Hi ,
Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders, just use the promo code "ARGANLOVE".
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
SG: (+65) 3138 2261
HK : (+852) 3001 6112
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
We are looking forward to hearing from you.
I am waiting to try essence of Argan…
I am waiting to try essence of Argan when I receive my trial one.
March 9, 2025
Unprompted review
I am happy I tried your product so…
I am happy I tried your product so definitely will be using it in the future. . .
March 5, 2025
If they are ever out of stock
If they are ever out of stock, customer service always make a call to you to let you know that you will be refunded.
January 2, 2025
I have used Essence of Argan for a few…
I have used Essence of Argan for a few years now and I keep returning to it without trying other brands.
January 4, 2025
Many people telling me how much younger…
Many people telling me how much younger I look.
December 1, 2024
It seems a good facial cream though the…
It seems a good facial cream though the amount is comparatively less.
November 6, 2024
I fell for the free trial
I fell for the free trial, just pay postage scam the same as many other people on this site. Also found they had taken 2 payments of over $125.00 from my bank. I contacted customer service and got nowhere. An acknowledgement of my email, nothing else. Ended up cancelling my credit card and my bank issuing me a new one. I still have not had any money back.
August 14, 2024
Unprompted review
Cancelled and want $$ back
September 2, 2024
Customer care number 7083024664
Customer care number 7083024664
Customer care number 7083024664
Customer care number 7083024664
September 6, 2023
Unprompted review
Haven’t really seen any results
Haven’t really seen any results. Also not happy that all of the sudden, l got charged not once but twice for your product and what seemed like before the the 30day trial….l got charged $114 then 59… what is that about? And without clear warning on pricing. I expect to get a refund and/ or cancel the subscription
September 2, 2024
I fell for this free trial use for 14…
I fell for this free trial use for 14 days well I did not even receive this product until after 14 days and it was by chance I got it they did not even have an address on the box just my name and city I just happened to go into the post office to mail a parcel and they asked me if this was mine by the time I got the free trial they had already debited my bank account for over 160.00 cdn dollars I tried to contact them and they said I did not exist that my credit card was actually under a complete strangers name they said they could not cancel someone elses order then my bank sends me a fraud alert saying that less than 2 weeks later this company has tried to take out 159. usd they asked if I authorized this I said absolutely not so they declined the payment then I tried to contact them again and once again I was charged 101. usd with in 2 weeks no more products were ever sent still no response to address the theft on my card from one of their customers now my card has had to be changed and I have had to contact all my bill payments etc., really bad customer service bank is doing investigation on them with my card being used by one of their customers be very careful
July 27, 2024
Unprompted review
Reply from Essence of Argan
Hi,
Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders.
And if you will refer us to a friend, we’ll give both of you a 25% discount on your purchase, just use the promo code "FRIEND25!". It’s our way of saying ‘thank you’ for your trust and ‘welcome’ to your friends!
Should you have any questions or inquiries, you may contact us here:
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
We are also available via live chat Contact – Essence of Argan24/7.
Best,
Customer Support
Very happy with you product I ver happy…
Very happy with you product I ver happy to recommend
August 1, 2024
Reply from Essence of Argan
Hi,
Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders.
And if you will refer us to a friend, we’ll give both of you a 25% discount on your purchase, just use the promo code "FRIEND25!". It’s our way of saying ‘thank you’ for your trust and ‘welcome’ to your friends!
Should you have any questions or inquiries, you may contact us here:
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
We are also available via live chat Contact – Essence of Argan24/7.
Best,
Customer Support
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