Essex Car Buyer Ltd Reviews 166

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Didn’t turn up when stated. Phoned Nick who then said he would call driver and phone back. Never phoned back and didn’t answer any of our calls. Not sure what he gained from this experience. Other tha... See more

Company replied

Rated 5 out of 5 stars

We used Essex Car Buyer recently to sell our Audi and frankly, they were great. We had looked at other 'popular' car selling companies but I didn't fancy an automated quotation, and wasting tim... See more

Company replied

Rated 5 out of 5 stars

Kev was really accommodating given that I had to cancel the visit twice (my late husband's car). Tom came to see it, looked at the service history and took it for a short drive - and yes he did ask if... See more

Rated 5 out of 5 stars

Easy, Fast and overall great experience. I had a Suzuki I needed to get rid of rather than trying to sell privately I found EssexCarBuyer where I was instantly contacted by Kev who gave me a fa... See more

Company details

  1. Used Car Dealer
  2. Car Dealer

Written by the company

Trying to sell your car can be time consuming and costly, and with no guarantee of a vehicle sale! Essex Car Buyer will take all the hassle out of selling your car locally whilst most importantly offering you the very best price.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

166 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Didn’t turn up! Avoid

Didn’t turn up when stated. Phoned Nick who then said he would call driver and phone back. Never phoned back and didn’t answer any of our calls. Not sure what he gained from this experience. Other than 1 star reviews!!

December 2, 2025
Unprompted review
Essex Car Buyer Ltd logo

Reply from Essex Car Buyer Ltd

We can only apologise for your bad experience Lauren, we have dealt with this matter internally to ensure that this won’t happen again!

Rated 5 out of 5 stars

Super-easy and painless car sale

We used Essex Car Buyer recently to sell our Audi and frankly, they were great.
We had looked at other 'popular' car selling companies but I didn't fancy an automated quotation, and wasting time driving to a centre and getting 'chipped' on the day.
These guys are great: Real people not a computer. sent an enquiry, they replied and followed up with a call. Asked for the details and a few photos (not a million, unlike some!). Agreed upon a price and a date for collection.
On the day a very friendly guy arrived with a low-loader. Went over the car and took a short test-drive (left his low-loader and keys with me).
Happy with that he rang 'the boss', passed my bank details, and payment popped up within 2 minutes.
Loaded the car and job done!
Stress-free and painless. I have no qualms about recommending Essex Car Buyer and will definitely use them again.

September 26, 2025
Unprompted review
Essex Car Buyer Ltd logo

Reply from Essex Car Buyer Ltd

Thanks for the review Gary, it was a pleasure dealing with you!

Rated 3 out of 5 stars

Admin needs improving

The sales person Nick who I was dealing with was very frustrating. Every time I called to arrange to pick up the vehicle he said he would check & he would call me back in 5mins. I waited a whole hour & no phone call. It was a totally frustrating experience. Never sold my car to them in the end.

October 31, 2025
Unprompted review
Essex Car Buyer Ltd logo

Reply from Essex Car Buyer Ltd

Apologies again for your experience, these issues have since been dealt with internally by ourselves

Rated 5 out of 5 stars

Took all the hassle out of selling my…

Took all the hassle out of selling my car. Very efficient and helpful and no pressure. I would recommend them to anyone looking to sell a car.

October 27, 2025
Unprompted review
Essex Car Buyer Ltd logo

Reply from Essex Car Buyer Ltd

Thanks for your kind review Pete!

Rated 5 out of 5 stars

Sold my car very quickly through Essex…

Sold my car very quickly through Essex Car Buyers. The process was very easy, and they kept in touch all the way. I was offered a fair price and they collected my car a couple of days later. After viewing the car and going for a quick drive they transferred the agreed sum by faster payment so I could check the money was there before giving them the car. Tom and all other staff polite and nice to deal with.

October 4, 2025
Unprompted review
Essex Car Buyer Ltd logo

Reply from Essex Car Buyer Ltd

Thanks for taking the time to leave a review Denise. All the best!

Rated 5 out of 5 stars

Sold my car today

Sold my car today. What a pleasure dealing with this company. If you’re looking for a super quick sale. Very professional and very fair. Thanks again. I’ll definitely be coming back to you in the future.

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Selling my Volvo XC40

A great experience from my initial enquiry to my XC40 being loaded onto the transporter. I was offered a very fair price for the car which I immediately accepted. Tom dealt with the DVLA transfer and was generally a pleasure to deal with. Highly recommended!

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

Very efficient, very fair valuation, helped me with all the paperwork including to DVLA, for which I had the response back, money in the bank, car loaded and taken away, can thoroughly recommend the company, if your thinking of selling a car without all the hassle, they are the ones to contact.
Thank you Essex Car Buyers
M.floyd

November 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great

Arrived on time. Very friendly and professional, very fair and they come to you, thanks

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

Refreshingly good

Professional service, fair price offered and polite engagement throughout a 10 year old Vauxhall Corsa sale. Light years ahead of 'we buy any car' and 'motorway' who offer more and then pay less.

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Process was easy from first communication with Kev to arrange an appointment to inspection and collection from Tom who was very kind and professional, will definitely be using again when I need to.

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

Really impressed

Have just sold my car to Essex Car Buyer and I am very impressed indeed. Easy to deal with throughout the process, polite, clear and professional and the price offered was transparent and fair. I would definitely recommend these guys.

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Extremely pleasant people to deal with throughout the entire process.
Provided a very fair valuation with complete transparency at all times.
The next morning, following the inspection of the vehicle, completion of the paperwork and bank transfer of the funds, the vehicle was taken away.

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

10/10 experience

10/10 experience, the guys were all very transparent with the vehicle checks and the price evaluation. Tom, who come to inspect the car walked me through every step and helped with filing out the v5 document part once the offer was made. Highly recommend!

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

Kev was really accommodating given that…

Kev was really accommodating given that I had to cancel the visit twice (my late husband's car). Tom came to see it, looked at the service history and took it for a short drive - and yes he did ask if I wanted to come with him. I then spoke to Andy on Tom's phone, agreed the price, all paid into my bank account, checked and DVLC told and emailed to confirm. So easy and they were all so polite and friendly, I would certainly recommend them to any single person especially any elderly lady who might be worried about dealing with strangers

June 18, 2024
Unprompted review
Rated 5 out of 5 stars

Fantasy, easy company to work with.

Easy, Fast and overall great experience.

I had a Suzuki I needed to get rid of rather than trying to sell privately I found EssexCarBuyer where I was instantly contacted by Kev who gave me a fair price for the vehicle but was subject to viewing the car what I was informed.

We selected a time that worked around my self so very flexible. Was on time with Tom being friendly and overly welcoming and explaining the process. Gave keys checked over agreed upon and price and within 15 minutes of agreeing price payment was made into my bank account.

Would highly recommend Essex Car Buyers.

May 2, 2024
Unprompted review

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