Essex Spirits Company Reviews 184

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product range, highlighting the delicious and high-quality spirits available, with many finding new favorites. The delivery service is frequently commended for its speed, efficiency, and clear communication, ensuring orders arrive swiftly and as expected. Reviewers also appreciate the convenient and eco-friendly refill options, which allow them to reuse their bottles and contribute to a positive environmental ethos. However, some people mentioned issues with not receiving their orders, leading to an inability to rate the product.

What people talk about most

Product

Reviewers mention positive feedback about the product, frequently highlighting its delicious taste and... See more

Delivery service

People report positive experiences with delivery service, often highlighting the speed and efficiency of... See more

Order

Clients share positive opinions on the ordering process, with many noting it is easy and smooth. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First met ESC at their promotional stall as part of the pre Christmas Market 2025 in Chelmsford High Street. Great choice of their priduce available. Tasters offered!! Chose a bottle of their Pink J... See more

Rated 5 out of 5 stars

Great to be able to collect a refil pouch of our favourite PINK JAM GIN from Thirst in Chelmsford. Meeting up with friends in the area anyway....I saved on postage. What a bonus! I also handed over... See more

Rated 5 out of 5 stars

Essex spirits Company, product the best gins in the UK. Ginocello and blood orange are firm favourites. Refills are the best idea! Always a helpful service and quick delivery when I order.

Rated 5 out of 5 stars

There are many great reasons to like living in my adopted home city of Chelmsford but being able to refill my bottle of Gin-o-cello is probably the best! I'm on my third refill (no judgement please)... See more


Company details

  1. Alcohol Manufacturer

Written by the company

Drink Quality | Drink Sustainably | Drink Locally Producing the finest distilled spirits through sustainable and cutting edge methods.


Contact info

4.8

Excellent

TrustScore 5 out of 5

184 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Highly recommended Tour & Tasting

Highly recommended. Will definitely visit again soon. Very knowledgeable and friendly staff, so well presented. Absolute gem of a find. These guys are all about quality, sustainability and locally sourced ingredients. Such an awesome experience. Can't wait to go back. Excited to try any and all new releases. Officially a customer for life.

April 13, 2024
Unprompted review
Rated 5 out of 5 stars

Loved my Winter Cup

Great customer service this time round too. I received an email to advise me of the upcoming delivery and lo and behold, my bottle of Winter Cup arrived in the evening. No need to open the door casually holding my Escrima fighting sticks this time as I was warned. :-)

February 2, 2024
Rated 5 out of 5 stars

Professional & knowledgeable service

I visited the distillery to pick up an order for a selection of gins and experienced a warm welcome together with a professional and knowledgeable service. It is the type of local business that I hope to continue to support.

January 27, 2024
Rated 5 out of 5 stars

Recommended, a small business with a personal touch.

The customer service was excellent and the items were delivered very promptly. I bought the items as Christmas presents so I don't know what they taste like but the bottles are very attractive. I will buy from this company again as I would like to try some of their products myself and I was very impressed by the staff I spoke to about my order.

November 29, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing citrus gin

I’ve only tasted the Essex citrus gin at The Bishops Cave wine bar.
I enjoyed it so much that I ordered a couple of bottles on my return to the northeast. They arrived yesterday. Fantastic free delivery within two days.
Well packaged. Thank you.👍

September 21, 2023
Rated 5 out of 5 stars

You can make your own gin!

My fiance & I visited Essex Spirits Co distillery to make our own gin for our wedding day and it was so much fun. The whole experience was great and really informative, the team are super friendly and you can get really creative and play around with a lot of different flavours. Once you have finished creating your gin, you get to name it, write out the first label and do your own wax seal and take that bottle home and then you just order the rest for your wedding day and they take care of it all. Highly recommend!

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

Really good service

Really good service - they had a delivery near me so offered to drop my Gin and tumbler to the door. Nice touch ! The bottle lid is sealed with wax and the Essex emblem embossed into the top which I think looks quite cool.

June 29, 2023
Rated 5 out of 5 stars

Highly recommend

Highly recommend. Lovely space, Interesting tour and as the designated driver was nice to have some tasting bottles to try later

March 2, 2023

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