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I have paid a guy called Darren 50% for my railings.
This was nearly 2 months ago now and no commitment to a installation date .
Having read the reviews for this company it’s not looking good for this to be done .
Hopefully if Essex steel read this then they will put this right then I’ll adjust my review
Won’t hold my breath
Avoid, worst “company” I have aver dealt with. Dariusz picks up the phone and answer to your messages until he will receive a deposit. After that you will wait days or weeks to get any reply. After installation date he promised me several times that he will come next week but never did. Thankfully my bank managed to get my money back. Don’t use this company, it is a proper scam!
Update on previous review I given up on this company now been waiting 6 weeks for my steel beams paid £1585 upfront and no steel I’ve informed trading standards and also reported this company to auction fraud because they don’t do refunds I contact my bank and luckily got my money back .
Steels paid for in full and ordered promised delivery date 6 times still not arrived avoid this company at all cost they do not answer the phone only text saying they will be delivered and they never arrive atrocious customer service and fake promises. Unable to contact them to get my money back so will have to spend more money to go through legal action
Worrying company... we placed an order of over 1.5k after being well followed up by the salesperson which did a very job good on the sale part.
We placed the order and paid in full as required on the quote but since heard absolutely nothing. Payment has gone out but no confirmation of anything, they don't answer phone calls, emails or messages.
Update.... the order was finally received but we do jot recommend this company! The beams we ordered were 6.5m and instead of 1 piece they weld 2 pieces together in a terrible way to the point that when they actually loaded them out the welding cracked!!! Building regs refused them because of this but they refused to exchange or refund or anything.... we totally lost our money on this!! Do not use!!!
We also tried to go to the place which is 20min from us, it is nothing like the pictures on website. It is at the back of a kind of car repairs or smthg and no one is actually on sight and going to the neighbours to ask about this company they first thought we were tax collectors cause they had quite a few looking for the people from the company.... shows the kind of persons you are dealing with....
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