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Review summary

Created with AI, based on recent reviews

Evaluating 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, highlighting their quality and effectiveness, especially for skincare and anti-aging needs. Many people appreciate the fast shipping and efficient order processing, often receiving their items sooner than expected. The customer service is frequently described as outstanding, with reviewers noting the helpfulness, responsiveness, and overall positive attitude of the support team. However, some customers reported issues with their orders, including administrative issues related to orders, products being out of stock after purchase, and difficulties with refunds or order fulfillment. A few people also mentioned concerns about melted ice packs upon delivery, though the product quality was generally unaffected. Additionally, some international customers were surprised by unexpected customs charges.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Delivery service

Customers consistently express high satisfaction with the delivery service. Many reviewers highlight the... See more

Order

People report positive experiences with order. Many customers praise the easy ordering process, fast... See more

Quality

Consumers find quality to be positive, consistently praising the high-quality products, from aesthetic beauty... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the customer service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Legit company. Offered 3 payments method like Remittly, Wise and Bank wire transfer. Smooth transaction and very fast shipping. I placed and paid my order Sunday I got Wednesday. Free shipping for ord... See more

Rated 5 out of 5 stars

If you’re into Korean skin care/innovations like stem cells or PDRN boosters, do yourself a favor and stock up. Their products , customer service, shipping times are among the best! My skin has neve... See more

Rated 5 out of 5 stars

Like most of you I've spent hundredssss of hours researching all the sites, looking at all the pics, and you get to a point where you are finally ready to DIY. Now you stress over finding a reputable... See more

Rated 5 out of 5 stars

Estaderma has the best prices, products, customer service, and fast shipping. I live in Indiana, and always receive my products in less than a week. You also earn points on orders, which can be applie... See more


Company details

  1. Cosmetics Store
  2. Beauty Products Wholesaler
  3. Beauty Supply Store

Written by the company

Our aim is to build a long term relationship, to provide quality service for you, from your side you need to be involved in this great adventure to the world of boundless beauty. We know how hard it is to find the right individual product for you, among thousands of brands, not efficient, poor quality and fake products. We are a group of elite specialists, who decided to use applied experience and create a unique, stable, professional platform for the beauty esthetic qualitative Korean products for you. We are an open-minded creative team, who have seen other companies making mistakes with the wrong attitude and strategies. Our mission is to build a special platform, where you can enjoy online shopping and find the right qualitative products at the best price. We would like to find a solution, whether it be retail or wholesale purchase, to make your skin or body look better or your business grow. We are an Estraderma, a new generation innovative aesthetic company.


Contact info

4.8

Excellent

TrustScore 5 out of 5

521 reviews

5-star
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1-star

Replied to 40% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Love this company

Love this company. They always have what I need and work with trusted partners like Amanda from Aging Disgracefully. Good shipping time and access to amazing quality. Thank you

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

4 year HAPPY Estaderma customer

I’ve used Estaderma for at least 4 years now and they have never failed me once. I’ve never had issues with delays along the way nor have they ever messed up an order. I have used everything from Remitly to my own checking account for wire transfers and I’ve never been compromised. For reference I live in the US. Lately I’ve heard talk of issues at customs etc but I’m writing this as of Dec 2025 and I just got an order today 12/8 that was placed 12/5. When I order I get an email with my order and my total and the ways in which I can pay. I gave up to 7 days to pay and as soon as I pay I send the receipt and I hear from them on the next business day for them. Get on their email list and you’ll get alerted to GREAT SALES that are often only a few days so be on alert. They also offer free shipping if you spend over $333 after discounts and before shipping etc. i really love them and i trust them implicitly.

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

Don't waste your money on Estaderma

Don't waste your money on Estaderma. They lie and waste time scamming you out of your order. When they are called upon to send in product information to clear customs they just give up and ignore you. Bad business all around.

November 28, 2025
Estaderma logo

Reply from Estaderma

Hello!
Thank you for sharing your feedback. We are genuinely sorry that this experience with Estaderma did not meet your expectations. Please know that it is always our intention to provide smooth and reliable service to every customer.

We would like to assure you that Estaderma is a fully legitimate company with years of service and hundreds of satisfied customers who can attest to our professionalism. We respectfully ask that any statements suggesting fraudulent behavior be reconsidered, as they do not reflect our values or the reality of our operations.

Regarding the submission of documentation to clear your package through customs, we provide the required paperwork to the authorities within our scope. If there was any delay in communication or follow-up on our part, we sincerely apologize. Occasionally, due to high volumes of orders, weekends, or holidays, responses can be unintentionally delayed, but we never ignore customer emails intentionally.

If you would like further clarification or assistance, we would be happy to review your order in detail. Please provide your order number or the name associated with your purchase so that we can fully investigate and provide transparent information.

We truly value your feedback and hope to have the opportunity to resolve any concerns you may have.

Kind regards,
Estaderma C.S

Rated 5 out of 5 stars

Estaderma is the go to site

This place is great. Great prices, love the free shipping if you order a certain amount(some websites stopped free shipping all together), my items came fast and we're well packaged. This will be my go to place for my botox and filler from now on.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Their customer service is amazing and I…

Their customer service is amazing and I got my products right away. I ordered toxs and some other products and it came in a few days with the ice boxes packed perfectly. This is the real deal.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

I've placed several orders with…

I've placed several orders with Estaderma and turn around time is typically pretty fast and products are top notch. I did have a change that I needed to make in the middle of their huge sale and even though they were overwhelmed with orders, they still were able to accommodate my request. Looking forward to their next sale. Thanks Estaderma!

October 27, 2025
Unprompted review
Rated 1 out of 5 stars

FRAUD

FRAUD. DO NOT PURCHASE.
I bought from them, paid the money and the wire transfer fee, sent in my receipt and order number. A week later, they cancelled my order with no explenation and didn't answer any of the 5 emails I sent them asking why/for a refund. I then had to file fraud with my bank and its a whole process. Ive ordered from acecosm before with no issues- USE THEM INSTEAD.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Happy so far

Purchased couple times from Estaderma. Happy for the products quality and their notification emails every step in the process.
Five stars so far☺️

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

do not order from them they will send…

do not order from them they will send you the incorrect banking information and once you send the money, they will ask you to change the bank information on the payment when that is impossible, and they will say that the bank that they sent you has reached its limit, so it’s not receiving payments. now I will have to open a dispute with my bank and go through even a longer process.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Pleasant experience

Ordering was easy. Paid via the wise app. Everything was processed quickly and my order was shipped via FedEx. Took 3 days to receive. Everything was packed nice and neat. Ice packs were melted which I hope doesn't effect the neurotoxins but will find out later. Very pleased with everything.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

I really loveEstaderma

I really loveEstaderma. I remember when they first came out I was a little bit leery of them because their prices were so good they were competition to the big guys that been around for a long time. I believe they got one of my orders wrong but they fixed it very quickly with no issues I just say this is a very trustworthy company and sometimes they have a very large selection and other times they don't have so big of a selection. You need to know when a sale starts and be the first one in that shop because let me tell you all the really good things sell out super fast! This is a business you could absolutely Trust they're not going to rip you off and they have quality real straight from the factory items there's no fake knock off here. They're definitely in my top three stores that I shop

August 15, 2025
Unprompted review

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