Lorem Ipsum Reviews 97

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

I had 5 trillion emails from them saying that they have sent it but then I should just get a digital cert...never arrived in time...a pitty behavior and a garbage of a service... !!!!!!! IT NEVER CAME... See more

Rated 5 out of 5 stars

My husband got for our wedding anniversary Twin Stars ⭐️ ⭐️ Two stars orbitating in the sky together for millions of years is the best gift to celebrate our never ending love. The gift set is Beau... See more

Rated 3 out of 5 stars

The naming a star bit is perfect and the certificate is fine.... however, I felt the packaging comes across rather ordinary. I'd bought this for my husbands 60th birthday, and had hoped this would loo... See more

Rated 1 out of 5 stars

Awful service. They sent an email confirming they will send the gift on Christmas day as ordered whilst simultaneously sending the gift today!!! 6 weeks early completely ruining the surprise. What... See more

Company replied

Company details

  1. Gift Shop

Written by the company

Lorem Ipsum


Contact info

2.5

Poor

TrustScore 2.5 out of 5

97 reviews

5-star
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1-star

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Rated 5 out of 5 stars

I love this idea for a gift or treat…

I love this idea for a gift or treat yourself. Its unique and makes a change from the usual gift. I purchased for my niece 21st I know no one else would get this in the family and in a frame it will stand out on the wall very pleased go for it.

February 7, 2019
Unprompted review
Rated 5 out of 5 stars

My son's star

I absolutely love my certificate it is fitting memory tribute for my late baby son.... as I always said he is the brightest star in the sky and now he actually is...I can't recommend this enough If I could give more than 5* I would.

February 7, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent service, super quick delivery. Beautiful gift and very well packaged. Really impressed and will certainly order again.

February 6, 2019
Unprompted review
Rated 1 out of 5 stars

never arrived.

December 12, 2018
Unprompted review
Lorem Ipsum logo

Reply from Lorem Ipsum

Hi Samantha,

Thank you for reviewing our service but I believe it is not fair as we provided the service as described on our website and your order was delivered within the timeframe.

You placed an order with us on the 2nd Dec which was delivered to your mailbox on the 3d Dec and you opened the email with your certificate. So it arrived.

And then you placed the second order with us 1h after giving us a bad review.

Could you please contact our customer service at orders@estarregistry.com and let us know where we failed the service?

Rated 3 out of 5 stars

No PayPal payment and slightly…

No PayPal payment and slightly frustrating website but otherwise good experience

December 10, 2018
Unprompted review
Lorem Ipsum logo

Reply from Lorem Ipsum

Hi Dean,

Thank you for reviewing us.

We take all major card payments through a very secure Stripe service. We don't store any cards details and never had any security issues with it. We don't use PayPal as they charge such a big commission that we will have to charge our customers more which we don't want to do.

We'd be grateful if you could provide more feedback about the website by email orders@estarregistry.com.

Rated 1 out of 5 stars

I haven't received the certificate yet.

December 10, 2018
Unprompted review
Lorem Ipsum logo

Reply from Lorem Ipsum

hi Bonnie,

We are sorry to hear that you are disappointed.

Please contact our Customer Service at orders@estarregistry.com and they will resolve the issue.

Rated 4 out of 5 stars

Made a mistake on my first order as I'd…

I made a mistake on my first order as I'd put birthday but wanted the day of the passing and luckily Ana managed to change the mistake for me which I was delighted over as it was a present for my husband.
Unfortunately none of our names then was put on to the changed star but still happy with the outcome.

December 8, 2018
Unprompted review
Rated 5 out of 5 stars

Estar

Really impressed with the service and will make a great present.

December 6, 2018
Unprompted review
Rated 1 out of 5 stars

i was very disappointed by the name a…

i was very disappointed by the name a star item seeing that all it is is an email that i have to print off so iv'e paid to use my computer and printer. i don't think i will be recommending it to anyone else

December 4, 2018
Unprompted review
Lorem Ipsum logo

Reply from Lorem Ipsum

Hi Denis,

We are sorry to hear that you are disappointed with our gifts. I believe you ordered our Name a Star Standard Gift which includes a PDF certificate, you can always upgrade it to the printed pack, please contact our customer service at orders@estarregistry.com and they will assist you.

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