eSteamed Saunas Reviews 18

TrustScore 4.5 out of 5

4.5

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Company details

  1. Sauna

Written by the company

eSteamed Saunas offers a wide variety of saunas for you home. With collections that vary from traditional dry saunas, wet steam saunas, or infrared saunas - we've got you covered. Search and filter by indoor, outdoor, barrel saunas, wood type, capacity, price and more. You can also find a great selection of accessories as well, like sauna heaters, hats, robes, towels, thermometers, bucket & ladles and more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Excellent customer service! Happy with my purchase

I purchased the Golden Designs "Sundsvall Edition" 2 Person Traditional Sauna from eSteamed Saunas and am thrilled with my purchase experience. From beginning to end, the process was made easy by Mason at eSteamed Saunas. His customer service was top notch. When I initially contacted eSteamed Saunas, I had a different sauna in mind, but Mason suggested this model, which was similarly priced, a bit bigger and had an upgraded heater. His prices were competitive, too. During the process, I had a bunch of questions about the sauna, delivery, and installation, and Mason was responsive and very helpful each time I contacted him. I've been using the sauna for 2 months now and could not be happier with it. I love how fast it heats up (easily and quickly gets above 195°F) and the size and design, overall is great. If you are looking for a great purchase experience, competitive pricing, and responsive customer support, eSteamed Saunas is the place to go!

June 5, 2025
Rated 5 out of 5 stars

Order Here

I ordered a sauna back in May, which was out of stock. After a long 2 months of waiting, it finally arrived and I love it! It is (SunRay Baldwin 2 Person Sauna) as expected and better than I could have imagined. The customer service is fantastic. Mason is very responsive and helpful. I definitely recommend buying through eSteamed Saunas!

July 31, 2025
Rated 5 out of 5 stars

Great sauna

Great sauna. It’s perfect to use! I would recommend it to everyone. Very powerful! Customer service great!

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

Item was returned I never got money back

Excellent choice was made! Love the product

May 3, 2024
eSteamed Saunas logo

Reply from eSteamed Saunas

Hi Nadya,
As we discussed on the phone this review was submitted for the wrong company. There was no return made to eSteamed Saunas.

I see that you posted a 2nd review, this one 5-stars. I'm very glad that you are happy with your sauna heater! Scandia is a great brand.

I am hopeful that we can still find a way to remove this review, as it was an error.

Thanks,
Mason @ eSteamed Saunas

Rated 5 out of 5 stars

Mason was very helpful and responsive…

Mason was very helpful and responsive and determining which was the best product fit for us. it was a complex purchase decision and he was patient and gathering information information and very helpful in moving toward the best decision option. Highly recommend.

March 7, 2024
Rated 4 out of 5 stars

I purchased something but it turned out…

I purchased something but it turned out to be unavailable. It is annoying that the site showed products that were out of stock. But I got emails and calls from the company to check on what I wanted to do - great customer service!

November 19, 2023
Rated 5 out of 5 stars

I have had several calls with Mason at…

I have had several calls with Mason at eSteamed Saunas. He has helped me track down information about the sauna I was thinking about buying. He even reached out to the manufacturer to get more details and went above and beyond to find what I needed.

January 27, 2024
Rated 1 out of 5 stars

bought a robe for family mamber who…

bought a robe for family mamber who passed away before it arrived. Tried to return it, still in original package and was told that you didnt accept returns since your supplier wouldnt honor it. Now. What kind of crap is that?

January 10, 2024
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Reply from eSteamed Saunas

Hi Gideon, I am very sorry that this policy is not what you expected. I also wish this was not the case and I have worked very hard to get them to change their policy. It is unfortunately out of my hands.

My condolences for your loss 🙏

Rated 5 out of 5 stars

We look forward to using this every…

We look forward to using this every day. I wish we had gotten one sooner! It helps us relax and allows us to sleep much better. The list of health benefits is very impressive. Customer service is amazing! Highly recommended!

December 19, 2023
eSteamed Saunas logo

Reply from eSteamed Saunas

Maria, thank you for your great review! We are thrilled that it's part of your daily routine and you're getting so much benefit from your sauna. We appreciate your business!

Rated 5 out of 5 stars

Good quality and fast shipping

Good quality and fast shipping. The hats fit very well and wick the moisture away quickly.

December 15, 2023
eSteamed Saunas logo

Reply from eSteamed Saunas

Thank you for your review and for your business. Glad to hear your sauna hats are working well for you.

Rated 5 out of 5 stars

Customer Service is Amazing

I haven’t yet put together my sauna; however, when unpacking the parts some parts were missing. I contacted Customer Support immediately and was blown away with the amount of support, communication and willingness to go above and beyond. Highly recommend the company to anyone looking to buy a sauna.

December 13, 2023
Unprompted review
eSteamed Saunas logo

Reply from eSteamed Saunas

Hello, thanks for the review. I'm just glad we were able to locate the parts after all! Hope you're enjoying your sauna.

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