Estrella Medical Group  Reviews 

110
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TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

Mommy makeover I have just had my surgery in izmir, estrella staff was amazing, surgeon put 370cc implants in, and liposuction on my arms, stomach and sides beside tummy tuck, i havent suffered from... See more

Rated 1 out of 5 stars

They have messed with a lot of my clients bodies, tummy tucks and liposuctions have gone wrong. Disfigured bodies, I have seen it with my very own eyes. Don’t trust these people!

Rated 1 out of 5 stars

Estella Izmir have taken thousands of pounds of my money And not completed my procedures and the procedures that have been done are terrible and need rectifying. Please avoid this place at all costs s... See more

Rated 5 out of 5 stars

I was made to feel very comfortable, reassured & so quick & easy procedure. All staff organised everything on my behalf & the surgeon was brilliant. Also Sude my aftercare lady has been a great suppor... See more

Company details

  1. Medical Clinic

Written by the company

Established in 2004, ESTRELLA Medical Group offers quality aesthetic, beauty and health tourism consultancy services with its superior experience and knowledge. Our institution, which establishes strong and transparent communication with its clients from home and abroad, and provides quality and reliable services, maintains its strong position in the health consultancy sector with numerous awards it receives regularly. For this reason, we constantly apply "QUALITY IMPROVEMENT PROGRAMS" in order to serve our clients at international standards. Our aim is to maintain our prestige in the health tourism consultancy sector in an ethical and reliable environment with our competent employees who attach importance to professional and personal development. In our institution, a guidance program is meticulously prepared for the expectations of the patients who come to our country with Health Tourism. Our international and domestic consulting departments have adopted the principle of providing detailed and high-quality consultancy services to individuals, including their travels and the services they will receive afterwards, and transportation and accommodation services, while they are still at home. In our institution, the experts in the Consultant Services Department and Call Center System department, from which feedback is received, are constantly working for the wishes and satisfaction of our clients coming from Turkey and abroad.


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2.9

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TrustScore 3 out of 5

110 reviews

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2.9

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(110)

1 review in the last 12 months

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Rated 5 out of 5 stars

I recently had a gastric sleeve surgery…

I recently had a gastric sleeve surgery at Estrella Medical Group in Izmir, Turkey, and it was an incredible experience. From start to finish, everything was perfect. The accommodations provided were comfortable and welcoming, making my stay before and after the surgery very pleasant.The hospital facilities were state-of-the-art, which gave me great confidence in their capabilities. My surgeon was not only highly skilled but also very supportive, explaining each step of the process clearly and addressing all my concerns with great patience.The aftercare deserves a special mention – it was exemplary. The medical staff were attentive and caring, ensuring my recovery was smooth and swift. Their professionalism and kindness made a significant difference in my healing process.Overall, I am extremely satisfied with my experience at Estrella Medical Group. The combination of a skilled surgical team, excellent facilities, and top-notch aftercare has made my journey towards better health a remarkable one. I would highly recommend them to anyone considering a gastric sleeve surgery.

January 3, 2024
Unprompted review
Estrella Medical Group  logo

Reply from Estrella Medical Group

We are immensely grateful for your kind words and for taking the time to share your experience with Estrella Medical Group in Izmir, Turkey. It is heartening to know that from start to finish, your journey with us was not just satisfactory but 'incredible'.Your mention of the comfortable accommodations, state-of-the-art hospital facilities, and the professionalism of our surgical team is deeply appreciated. We are especially pleased to hear about your positive interactions with our surgeon and the exemplary aftercare you received. Our staff strives to provide supportive, attentive, and kind service to ensure a smooth and swift recovery for all our patients.Your endorsement is incredibly valuable to us, and we are glad to have been a part of your journey towards better health. We look forward to continuing our mission of providing high-quality medical care and patient experience.Warm regards, The Estrella Medical Group Team

Rated 5 out of 5 stars

I was afraid of breast implant surgery…

I was afraid of breast implant surgery initially, our medical advisors and surgeon put me at ease, by advising and talking with me regarding all positive sides of this surgery, all the phases of surgery even before and after, they were so supportive, and still in follow up. They inserted an implant how I imagined, they showed me the options in cc, and decided with surgeon. Thank you to all Estrella, Aykut (my med rep)

January 2, 2024
Unprompted review
Estrella Medical Group  logo

Reply from Estrella Medical Group

Thank you again for choosing Estrella Medical Group. We look forward to continuing to support you during your follow-up care. If there is anything else you need or if you have any more questions, please don't hesitate to reach out to us.

Rated 5 out of 5 stars

İ had hair transplant with Estrella

İ had hair transplant with Estrella, for 3500grafts to lower my hair line, and dense my top of head. Clinic was so hygenic and siterilized, everything was absolutely fantastic from airport pick-up to departure.

December 25, 2023
Unprompted review
Rated 5 out of 5 stars

I had gastric sleeve here last year and…

I had gastric sleeve here last year and came back for post sleeve body lift which combined with tummy tuck (fdl) and breast implant with lift, my bmi has gone down to 27 after sleeve done, my sleeve surgeon Ozhan Cetindag was amazing so far, he always suported me with my post-op inquiries and his nutritionist Mine great and instructed me for all phase of my downtime and well-being. Thank you Doctor Ozhan and my rep Aykut, and Mine. All looks good as for my tummy tuck and boob job, but i will leave my final review at the end of my final results :)

December 24, 2023
Unprompted review
Rated 5 out of 5 stars

Me and my wife had a wonderful time in…

Me and my wife had a wonderful time in izmir . I had my teeth done and my wife had mommy makeover, they are very good and friendly at the every phase of our surgery and journey. Special thanks to Aykut, he s an awesome person, thanks to Doctor Salih and my dentist Bugra

December 22, 2023
Unprompted review
Rated 5 out of 5 stars

Mommy make over surgery

I really recommend Estrella clinic, I had a very good experience with them and they are very helpful and very professional, I was very scary about the surgery and the pain that I will feel after that , but was everything okay and they pain was less than I expected . Sude and Can they have been very helpful and they speak a perfect English they have been very supportive and helpful and also Aykut was very friendly and empathetic. Doctor Mehmet Kaya is a very nice person and I’m very happy that I trust him I didn’t have any complications or problems after the surgery. I’m 3 weeks after surgery and and I’m feeling very well I’m waiting for the swelling to go to see my final results. I don’t regret anything becouse I can see my body changes . Thank you very much to Estrella team .

November 21, 2023
Unprompted review
Rated 5 out of 5 stars

Estrella Medical Group

I travelled out on the 12th of November 23 on arrival we were met with a limousine that took us to the hotel, On the Monday surgery day ilkem who has been amazing with all my WhatsApps before arriving in izmir meet me at the hotel reception and took us to Estrella medical group to fill out all the necessary paperwork and money owed we Were introduced to Oguzhan (OG) our Chaperone who spoke English amazingly and would be with us a majority of the time whilst having surgery and recovery this man is amazing without him with the language barrier it would have been very difficult We were taken yet again by limo to the private hospital that would be doing the surgery doctor Mehmet Kaya Very nice doctor I'm very happy and would highly recommend Mehmet Kaya my surgery and the scars look absolutely amazing so happy I was in hospital for 2 nights so we returned back to the hotel by limo once again to the hotel that I recovered in, I had regular contact daily with staff at estrella medical group Young lady called sude called me daily and arranged for me to go in to Estrella to have my bandages checked and wounds before my return home , ilkam Oguzhan sude and Dr Mehmet Kaya thank you so very much look forward to seeing the end result when I'm fully healed x

November 13, 2023
Unprompted review
Rated 5 out of 5 stars

Estrella medical group

Can, Sude and Nazim - thank you so much for making my stay and treatments seamless. Totally felt at home being able to communicate both in German and English. Thank you for being friendly and always there every step of the way

November 20, 2023
Unprompted review
Rated 1 out of 5 stars

This is not a opinion about surgeon

This is not a opinion about surgeon, is to early for that, my recovery going well, but still need to wait for final results, is not about hospital and hospital staff. this is opinion about Estrella. Please don’t suggest yourself their commercials, transfer from airport is a normal transfer, good looking van, but couldn’t find any vip extras.. the most important after landing was cash. I wasn’t informed that I need to bring cash , and I have been charged with commission costs. from the day of surgery I have asked for work off letter , not received, I did not receive “fit for flight” documents and I has had and extra stress on airport, thanks god I have been there with my husband, nobody even ask I’m well or not after accommodating me in hotel. Don’t listen that nurse is coming to check or change your dressing, it’s not happening. My package contained 7 nights, finally I been there 6 honestly I have not trying to ask for refund as I know not chance for this. I would not recommend to anyone service from estrella as I found it as unprofessional. I’m sure is many more medical consultants with strong customer service skills focused on their work.

November 9, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

I decided to go with this clinic in June 2023 for a mommy makeover. My sister had the same treatment in September
2023, and whilst there was no real issue with the surgery itself, there was no Co-ordination within the clinic. There was little pre and post surgery care and language was a massive issue. She was charged for lipo but it was not performed due to medical reasons. No refund was offered. Having spoken at length with the co-ordinator Aykut, I decided I had no faith in this clinic. I asked for my £200 deposit to be refunded. It has been 7 weeks & I have been told to contact various people who apparently were holding my money until the surgery - no one responds.
Aykut told me I would have my refund in 7 days, that was 2 weeks ago.
I have repeatedly messaged him and he has ignored me.
This clinic are only interested in getting your money from you. I would strongly advise you not to hand over any money until you are satisfied with the level of service they provide. It has been a complete nightmare - they have effectively stolen my money from me as I have not had the service promised.
DO NOT USE this clinic, instead go to a reputable, well organised clinic in Istanbul itself. I’m happy to recommend a clinic that is all about the medical care & not just interested in taking your money! I have wasted hours of my time with this clinic - I would advise you to avoid at all costs
Poor service, poor communication and just being fobbed off all the time

September 15, 2023
Unprompted review
Rated 1 out of 5 stars

I had breast reduction and lift in…

I had breast reduction and lift in June. My breast looked necrotic before I left and they never gave me any dressing as was leaking too. I was home first day when wounds opened and infection poured out of me. I had to go to nhs and had x2 emergency surgeries and IV antibiotics 3 times as the wound was necrotic/dead and septic and had to have nipples removed and I’ve now been left with breasts that look like they have been attacked with machete. So upset they refused to refund me and said I could go back for them to repair which would be death sentence

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

I had a mummy makeover (with inplants)…

I had a mummy makeover (with inplants) in august this year..so i had discussed everything over whatsapp with a lovely gentleman called ilkem, he answered all my questions, sent before and afters of previous procedures done, he told me what was included etc, very fast to respond to me…so on the day of my flight, i arrived in Izmir and was collected from the airport and taken to my hotel (my partner came with me also) the hotel was called Atlas, it was a very nice hotel (breakfast included) clean and the staff was so friendly.. we checked in and shown to the room, ilkem met us and took us to the clinic (3 min walk) we went through all the paperwork and questions were answered, here we also met a lovely lady Sude. They talked about the procedure again and the time scale. We went back to the hotel. The following morning we meet OG, well OG was amazing also (the whole tream we met were fantastic not a single complaint) OG met us at the hotel and took us to the hospital to have bloods and prepare for the surgery, he translated between us and the hospital staff and this was where we met my surgeon dr salih, he was so friendly and listened to what I wanted in terms of size etc he talked me through everything regarding the procedure… i was marked up ready for the surgery (there was a delay due to a rtc taking up the operating theatre) so we went down for fresh air and i was allowed a small drink (because of the delay) OG joined us say with us in the cafeteria.. as the delay was 5 hours OG went off and just kept us updated.. ok so move on to the post op…so i woke up in recovery all went well, i was shivering a side effect from anaesthetic, the warmed me up with a heater, oh it was so warm I didn’t want it turned off.. anyway they swapped the compression garments over and let me rest, it was around 10pm then, i was monitored over night and then dr salih came to see me the next day (i had drains overnight) he checked everything and removed the drains he was happy with everything… again OG visited us also… i was allowed to go back to the hotel (hospital food isnt good) but they feed u and ur +1 u take with u. OG arranged transport back to the hotel and checked us back in (same hotel) and we just rested for the rest of the day (sude got my medication, pain killers, antibiotics and vitamins). Next day went to the clinic to get checked so it was post op day 3 they changed to dressing and sprayed a silicone spray to waterproof the dressing and woop woop i was given permission to shower… OG took us out for coffee and we went back to the hotel, the following day we met up at the clinic met with ilkem i wanted an extra garment also i got some free botox (just because) then walked back to the hotel (3mins) then we were left to relax and enjoy izmir (we went sight seeing) i was up and about with hardly any pain by day 5.. went down to the beach (10 mins from hotel)… we stayed on a bit longer so i didnt need to have my stitches removed (belly button) and dressings removed until day 10 post op. Ilkem picked us up and took us to dr salihs clinic where i was checked over and after pictures were taken, he told me about exercise and swimming etc and how long to wear the garments for, ilkem took us to a nice coffee shop after and arranged airport transfer for the following morning. Everything went so smoothly they are a fantastic team, I would definitely go back to them if i have anything else done… 100% recommend this team i am now 5 and half weeks post op and im starting to do light exercise all scabs r gone and healing well i have received 3 messages from the team since returning…

August 21, 2023
Unprompted review
Rated 5 out of 5 stars

Mommy makeover

I am super happy and in love with my results … Surgeon did such an amazing job I am glad I chose him for my procedure. All his staff from the office to surgery center were awesome… I knew I was in good hands since my first consultation with Ilkem. Thank you again for everything! I highly recommend

April 1, 2023
Unprompted review
Rated 5 out of 5 stars

I chose Estrella because i liked the…

I chose Estrella because i liked the work that had been done on previous patients that i zaw on their Instagram page and it was a good price for the package i wanted which was important. The fact that the co ordinator Ilkem was so lovely, friendly and helpful was also a big decider on why i chose to have my procedure done with Estrella, right from the very start Ilkem was very attentive and informative, he would answer any questions i had big or small and that was so important. I chose to have a tummy tuck and 360 lipo on lower back(love handles) and thighs. 6 months on a d im so happy with the results, my saggy awful over hand is gone forever and i have a flat tummy! The surgeon who did my tummy tuck is amzlaing, he really has given me a stomach i have always wanted, he is very skilled and gives you the results you want.
Things ran smoothly for the whole time i was out in Izmir, from being collected by private taxi from the airport, being driven to the hotel which was a great hotel, it was clean and nicely furnished with great food and friendly staff. I went with my partner to Izmir and im pleased as i did as it was important and good for me to have a.familiar person with me who could help me to get up from bed to go to the loo etc and to hold onto whilst i walked after the op. My partner slept on a sofa in the hospital room the few nights i was in hospital also in the same room, Meals were.provided for myself and partner dring our stay. After the operation i was in discomfort and felt rough qhich is to be expected as i had just had major surgery but the nursses do provide painkillers when u ask, from what i gathered they alternate between a stronger pain killer and a paracetamol painkiller which is through a IV drip. I took 30mg codeine with me to also have which helped me sleep which were brilliant. When it came to getting up to walk about i was dreading it as thought i wasnt going to manage it but its really encouraged you get up to walk as it speeds up the healing process which is actually did and made my drains fill less which is a good indicator that things are ok. I private taxi was arranged by Ilkem to take us back to the hotel where we stayed a few more nights and recovered. Ilke. Would text and check up on me which was lovely and again reassuring because if i had any questions he was always on the end of the ohone to answer and to be of help. Before going home i had my final re dressing of my wound and given the all clear and fit to fly from the doctors, by the time hone time cane round i wasnt in pain at all it was just a bit uncomfortable but take it easy, lean forward, walk slowly, dont be in a rush, you need to look after urself to keep your wound in good order and to make sure it heals well. If i was considering anymore surgery i would deffo use estrella again as im so happy with the results of my procedure.

April 11, 2023
Unprompted review
Rated 4 out of 5 stars

Tummy tuck

I went to Izmir on the the 1st of august and got my tummy tuck on the third.
One thing I must say İlkem has been amazing throughout my experience he went above and beyond to help me with everything that I needed. Also sude was really lovely and helped me with translation and aftercare. The reason why I gave 4 star instead of 5 is because I didn’t get the full lipo I wanted due to my low blood levels from my blood test. Other than that I’m happy with the actual tummy tuck.

August 3, 2023
Unprompted review
Rated 5 out of 5 stars

Estella .. Mummy Makeover …

I travelled to Izmir for a mummy makeover , I went alone which was really daunting and I was really nervous , I didn’t need to be however as I was looked after the minute I landed in Izmir , collected in style from the airport and taken to a beautiful hotel where I was treated with the upmost respect , everything was organised by the wonderful Aykut who made no request or question seem stupid and was constantly offering me reassurance .
As I was travelling alone I was given a chaperone the amazing Oğuzhan he literally supported me throughout my full time in Turkey , from taking me to the hospital to being there when I woke from the surgery , given how nervous and emotional I was about the surgery and being on my own Oğuzhan constantly checked in on me and made sure I was happy and again there was no question or request that he didn’t support and sort for me . He made me feel super comfortable and made it such a good experience for me .
I was then given aftercare at the hotel and supported following the surgery by Sude and the wonderful nurses who came to my hotel to clean and re dress my wounds .Sude was as so lovely and there to answer any questions and made my last few days feel like i was being spoilt with some free treatments she has kept in touch following my return to the UK and answered any questions I’ve had already .
My surgeon Mehmet Kaya was really approachable and again made me feel comfortable, checked in on me following the surgery and before I left Turkey also , he has done a fantastic job I’m so happy with the surgery and looking forward to once I’m fully healed and seeing the final results .the hospital was really clean and the rooms were really private .

Honestly if you’re worried about going abroad to do surgery don’t be I will certainly be back . I would highly recommend Estrella and the team as I couldn’t have asked for a better experience.

August 2, 2023
Unprompted review
Rated 4 out of 5 stars

Good service

Dr. Salih was amazing he went above and beyond. Nurse Nusen was very lovely. The hospital was nice and clean with friendly staff. It's week 3, and i am back in the UK recovery nicely. I am looking forward to seeing my end results (hence the four stars). Thank you to everyone for supporting me. You're all doing a fantastic job... keep up the hard work :)

July 14, 2023
Unprompted review
Rated 5 out of 5 stars

Mummy makeover

Hi I'm Geraldine, I had my mummy makeover on the 5th July 2023, I arrived at izmir on the 4th July, I was taken to my hotel and then later met by Anil, he was so friendly and chatty, I cried too many times because i was scared and nervous, changed my mind twice but I was put at ease, Anil made me laugh and feel comfortable. I then met oğuzhan (OG) who would accompany me at the hospital, he really is a lovely gentleman, cheeky and funny. Day of surgery I met my surgen DR mehmet kaya, again I was put at ease, I was in hospital for 2 days and well looked after, fluids and pain relief was given on the regular, there was no problems at all, breasts were great but my tummy tuck had a little hick up, no ones fault but I had a little 3 inch size that wasn't gaining oxygen to the wound, due to that I wasn't allowed to wear my garment because of the tightness. When back at the hotel I was looked after by Sude, absolutely amazing person and looked after me really well! Now home back in the UK, I was still worried about my belly so I went to A&E, they told me its just bruising and I had a wonderful surgeon, they said the incisions were fantastic! I did get a blood test done which come back that I had low red blood cells so that was the reason for the slow healing of my belly. I now have my garment on, healing great and every other day I still receive messages asking if I'm OK and for photos to make sure I'm OK! I had the lolly pop procedure and you can't notice any scarring on my boobs or my belly (apart from that one little area) Dr mehmet kaya is a magician! My body looks amazing and yes I would definitely do it again!

July 5, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended Estrella clinic

Highly recommended Estrella clinic
I recently travelled to izmir to have a mummy makeover with Estrella Clinic , with my friend Nandi who also had a mummy makeover, the team went above and beyond to make our time and treatment pleasant, big thank you to Anil, Sude our aftercare nurse OG, Dr.Murat Mersin our surgeon . We are both very happy with the result of the operation and I would highly recommend anyone planning to have a mummy makeover to choose Estrella clinic

June 15, 2023
Unprompted review

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