esupply Reviews 416

Ordered a Lenovo ThinkPad USB-C Dock for a great price of around £120, whereas on other sites it was retailing for nearer £200, or worse still, it was impossible to find on other sites. Delivery was extremely prompt - I think I received the item after just a few days when I had been expecting a 5-day wait - and item arrived in excellent condition and just as described. Based on this experience, I wouldn't hesitate to use them again.

I bought apple earpods for just around £7. They are £20 everywhere else. Great deal! Fast delivery too. Very happy with the product. All went smoothly

Good price, delivered quickly as promised and in great condition. Responded promptly to communication. Cannot fault and highly recommended

Great price and fantastic customer service. Jamie sorted out a small issue with a lead quickly and courteously. Was wary about using a smaller company but would definitely use them again.

I had not heard of Esupply but their prices were the best I could find and their Trustpilot reviews excellent, so I ordered a samsung tablet as an xmas present. The tablet arrived on time but damaged, and the box seal was not intact, my heart sank at the thought of a protracted returns service and difficult refund process. However, the response from Esupply (Owen) was immediate, very apologetic and eager to ensure I had a replacement tablet in time for Christmas day. Bearing in mind that this was the 23rd of December Owen sent a replacement tablet, which arrived before noon on the 24th (I did have to purchase the second tablet but the cost of the damaged tablet was fully refunded, including the original postage costs, and prepaid return postage provided by Owen for the damaged tablet).
Throughout this whole process I was kept fully informed by Owen, including an email on the 26th checking that the new tablet was OK .
Thankyou Owen, in all the years I have been buying online I can't recall when I have received a better returns response and follow up - a truly customer focused and helpful company.

I’d not heard of esupply before finding them to have the lowest price for an item. In a world of e commerce scam sites, they checked out on trustpilot, so made my purchase. Very positive experience with standard next day shipping of £4.95, I received my package the following afternoon. Other than the shipping box being grossly oversized for the item, I highly rate my first transaction and will buy in confidence again.

ITEM AS DESCRIBED , WELL PACKED , FAST DELIVERY AND GOOD CUSTOMER SERVICE

Genuinely thought this company was a scam. Saw a samsung G8 Neo 32 inch for £690 when everywhere else was £1000 - £1200 new. So naturally I saw sceptical. Plus I couldn't find a lot about them online in relation to reddit or online forms except trustpilot. Called to ask why they were so cheap and the guy on the phone said they just monitor prices and don't put huge mark ups on items. He didn't pressure me to buy or anything and just provided me with the information I asked for. So I thought about it some more and payed via credit card. Monitor arrived about 5 days later free delivery to the Highlands of Scotland which is surprising also. Monitor was brand new ! No dead pixels, no refurbishment job, not a single issue. Brand new samsung monitor for £690 ! Absolute steal ! Can't actually believe it. I will definitely be looking at this company in the future for tech. Incredible!

I was concerned about using a small business that I'd not heard of, but it turned out there was nothing to be concerned about. After speaking to Owen who was extremely helpful & friendly, he helped me decide on my purchase. Ordered at 11am & received it next morning at 9-30. It was cheaper than anyone else. This company would put other large companies to shame. Derek Steele

i never heared of these guys before but searching around i found them to be the cheapest around and took the chance with them. Fantastic customer service the monitor did arrived defected these things happen from time to time but they were instantly on it and sent replacement right away which is flawless. i highly reccomend this store

The BOSE soundbar was substantially lower price than elsewhere. I ordered it, paying by PAYPAL and it was delivered free of charge 2 days later by DPD. Excellent!

Customer service friendly, helpful and responsive. I was nervous at first because I'd never heard of the site, but speaking to them and the communications I received were very reassuring. I had a problem with my product, and despite it being very expensive they immediately sorted out a return and refund for me, which all happened in a matter of days. Would definitely use them again.

Their items are genuine and of good quality. They are way affordable than others in the market. Great customer service too.

Ordered a ps5 edge controller, helpful staff, quick delivery, easy payment. Would use again.

I purchased a monitor 4 months ago and it has failed. I contacted esupply about it and all they want to do is deflect the issue back to the manufacturer, all they want to do is wash their hands of the issue. When I challenged them on this, the customer service agent I spoke to said "I could have just ignored your email" which to me implied I was being told I was lucky to get a response. Astonishing. I am now going to have to navigate sorting this with the manufacturer, Samsung.

Great prices, items in stock ready to ship and the customer service is there when you need it! Special mention to Owen, top guy! Overall 10/10

Ordered Samsung tablet on 30 July arrived 31 July as promised. Delivery was free and a saving of 70 pounds.would recomend this company without hesitation

Good prices, excellent customer service, prompt (next day) delivery.

Fast quick delivery 10/10 product definitely going to shop here more often. Thanks