ETC Tax Reviews 23

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Keith at ETC tax did a great job to answer some very detailed VAT related questions we had for one of our new products. It was a slightly complicated case and we had several back and forth discussions... See more

Rated 5 out of 5 stars

Had a really good experience with ETC tax. I approached them in the midst of a divorce needing urgent advice relating to liabilities arising from complex tax matters involving my ex-husband's company.... See more

Rated 5 out of 5 stars

With multiple sources of income I was confused, lost and somewhat overwhelmed by the complications of it all. I had to disclose a lot of income I previously did not and was worried about th... See more

Company replied

Rated 5 out of 5 stars

Matt Stambach was very helpful, knowledgeable, and informative with regards to some initial questions I had around CGT. As soon as I am ready, I'll be calling ETC again; I felt confident in being able... See more

Company details

  1. Tax Advisor

Written by the company

Specialist tax consultancy advising individuals, entrepreneurs and businesses and other professional advisers on all aspects of UK taxation and cross-border issues.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

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1-star

No history of asking for reviews

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Rated 2 out of 5 stars

Unprofessional approach and attitude

ETC tax was entrusted to respond to some queries from HMRC with regards to the umbrella employment. They responded to the first letter and then they just abandoned me. On querying, I was told they won't be dealing with the case anymore without giving any reasons at all. Really unprofessional, and the person I spoke to was a bit rude as well in their verbal response. Please stay away from ETC TAX if you can!!!

March 17, 2022
Unprompted review
ETC Tax logo

Reply from ETC Tax

Dear Ganeshk.

Thank you for your review. We're sorry to hear of the experience you've had.

It is noted that your employer was a client of the firm (rather than yourself). Your employer ended their engagement with us and, as such, any further work was ended. If you wish for us to perform any services for you then you would need to engage with us directly.

Thanks,

ETC Tax

Rated 1 out of 5 stars

Hopeless communication

Hopeless communication. Just don’t answer emails, gave up in the end and moved to another tax advisor

February 1, 2022
Unprompted review
ETC Tax logo

Reply from ETC Tax

We are sorry that your experiences of interacting with the firm have not been to your satisfaction.

We have reviewed the files and can only see that we assisted you with some pro bono matters. If you were formally engaged as a client then please let us know and we can investigate further.

Thanks
Etc Tax

Rated 1 out of 5 stars

Slow, poor communication, mediocre output.

The timelines I was given for a relatively basic piece of work ended up being way off. The person with whom I communicated had arranged several days of holiday after we began the engagement without explaining this to me and he did not pass the work onto colleagues either. He also said certain things would be possible to do in the quote, but later another employee said they needed more money to do this. In general, slow, very average output and general frustration.

August 11, 2021
Unprompted review

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