Great company. Excellent products and fast dispatch also. The wheelchairs are brilliant my husband brought me the Y20 Luxe, its a great chair and extremely comfortable. The controls are taking me a li... See more
Company replied
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Amazingly helpful and supportive from when I first made enquiries (over a year ago) through my options and Suitability. Never felt pressured into any purchases but a genuinely caring and supportive... See more
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Excellent service with ordering & prompt delivery. Well made product Unable to access on/ off switch when folded flat not made clear in pro mo video Only accessible using small pencil etc so I don'... See more
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The delivery and customer service was fantastic. I was really anxious about buying and using my first walking frame but it was so easy to assemble and as soon as i tried it, I knew that I made the r... See more
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Company details
Written by the company
Welcome to Etech Mobility, the UK’s fastest-growing provider of innovative and reliable lightweight electric wheelchairs. Based in Birmingham and Glasgow, we specialise in lightweight, folding electric wheelchairs, including models starting from just 14.5 kg, along with automatic folding electric wheelchairs and electric wheelchairs with a reclining seat. We also offer lightweight mobility scooters designed to give you freedom and independence without compromising on convenience. What sets us apart is our commitment to affordable pricing without sacrificing quality. Our wheelchairs come in multiple colours and specification options, and thanks to our modular designs, future upgrades can be seamlessly installed on existing models. This ensures your wheelchair evolves with your needs, making it a truly long-term investment. At Etech Mobility, we provide more than just products—we deliver exceptional customer care. Our experienced team is available over the phone to guide you through the selection process, ensuring you find the most suitable option for your lifestyle. We also offer multiple 1-1 appointment slots throughout the week at our store, giving you personalised attention at your convenience. Whether you’re in the market for the best electric wheelchair for outdoor use, a heavy-duty electric wheelchair, or an ultra-lightweight electric wheelchair, Etech Mobility is committed to improving your mobility and independence. Contact us today to discover the best solution for your lifestyle.
Freedom of Movement
Written by the company
- Specialists in Electric Wheelchairs and Mobility Scooters!
- Our mission is simple yet profound: to enhance the mobility and independence of individuals through cutting-edge technology and thoughtful design. We believe that everyone deserves the freedom to move and explore, and we are committed to making that a reality for as many people as possible. At Etech Mobility, we’re committed to empowering individuals by offering reliable, innovative, and easy-to-use mobility solutions. We specialise in lightweight, foldable electric wheelchairs and mobility scooters designed for independence and flexibility.
Committed to Your Mobility Journey
At Etech Mobility, we don’t just sell mobility products—we build lasting relationships with our customers. From the first consultation to aftercare services, our team is here to support you every step of the way.
We take pride in offering a personalised service, whether you shop online or visit our Birmingham showroom. Our experts spend time understanding your unique needs to recommend the best solutions. During product consultations, we provide in-depth demonstrations and advice to ensure you feel confident about your purchase. Every product we offer reflects our commitment to quality and innovation, from lightweight, foldable designs to airline-friendly batteries that make travel easier.
Our commitment extends beyond the sale. For ongoing support, our team is readily available to help with troubleshooting, repairs, or any concerns you may have, ensuring exceptional aftercare throughout your journey with us.
At Etech Mobility, our mission is to empower our customers with independence and freedom, delivering a seamless, caring experience. Trust is at the heart of everything we do.
Contact info
Unit 7 Mount Street Industrial Estate, B7 5QU, Birmingham, United Kingdom
- 0121 661 4336
- support@etechmobility.co.uk
- etechmobility.co.uk
Shop from as little as £845
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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Fantastic service lovely chair
Brilliant arrived on time well packaged .
Lovely chair study and comfortable.
Would highly recommend
March 18, 2026
Reply from Etech Mobility UK
Thank you so much for your lovely review!
We’re really pleased to hear that your Freedom Pro AF arrived on time, well packaged, and that you’re finding it sturdy and comfortable. That’s exactly what we aim to deliver.
Thank you again for your recommendation and for choosing us.
Etech mobility wheelchair
Phoned Etech on Saturday got all the advice ordered 4.45 in the afternoon and my new freedom wheelchair arrived Monday at noon was very impressed. the delivery man , even put it in my front room.Just been out on it for the first time easy to use. Had a great time out.the price is alot cheep than a lot of makes would highly recommend Etech
March 14, 2026
Reply from Etech Mobility UK
Thank you so much for your fantastic review!
We’re delighted to hear that you received helpful advice on Saturday and that your Freedom Pro ST arrived so quickly by Monday. That’s exactly the level of service we aim to provide. It’s great to know the delivery driver was helpful too and made things easier for you.
We’re especially pleased to hear you’ve already been out on it and had a great time. Your comments about ease of use and value for money mean a lot to us.
Thank you again for your recommendation and for choosing us.
Very helpful
Very helpful, asked questions before buying, replied very promptly and full of information. Keep sending emails asking how I’m doing after purchase. I know if I need to ask a question they are on the end of the phone or email.
March 18, 2026
Reply from Etech Mobility UK
Thank you so much for your kind review!
We’re really pleased to hear that you felt well supported before your purchase and that our replies were prompt and informative. It’s also great to know the follow-up emails have been helpful; we always want to make sure you feel supported even after receiving your chair.
Thank you again for your kind words and for choosing us. We’re always here whenever you need us, whether by phone or email.
Customer support
Bought chair arrived next day unfortunately too heavy for me to lift in/out of car. Returned day after no problems. Lots of info from customer service to advise on right one for me.
No pressure
March 6, 2026
Reply from Etech Mobility UK
Thank you so much for your honest and thoughtful review!
We’re really pleased to hear that your chair arrived quickly and that the return process was smooth and hassle-free. Finding the right weight and fit is so important, so we completely understand your decision.
It’s great to know our customer service team could provide helpful advice without any pressure; that’s exactly the experience we aim to give.
Thank you again for taking the time to share your feedback, and we’d be more than happy to help you find the perfect option when you’re ready.
Reply from Etech Mobility UK
Thanks for your kind words!
It's not Ms Varney that has the…
It's not Ms Varney that has the wheelchair, she works for NHS. It was purchased for me Janet Ashford.
I like the fact it can lie back, as l have a back problem.I love the way it folds on its own. Very sturdy.
The only negative thing for me is it's very heavy and the brakes are awkward to get to underneath.
I think it's a great wheelchair.
March 18, 2026
Reply from Etech Mobility UK
Thank you very much for your review, Janet!
We’re really pleased to hear that you’re happy with your Freedom Elite AFMR, especially the reclining feature for your back and the automatic folding — those are such important features for comfort and ease of use. It’s also great to know you’re finding it sturdy and reliable.
We do appreciate your honest feedback regarding the weight and the positioning of the brakes. Comments like this are really valuable and will be shared with our team as we continue to improve our designs.
Thank you again for your kind words and for taking the time to share your experience.
Great product
Ordering simple.
Delivery quick
Kept informed each step of the way.
Competitive pricing
Great product that does what we need it to do to aid monility
March 18, 2026
Reply from Etech Mobility UK
Thank you so much for your kind review!
We’re really pleased to hear that ordering was simple, delivery was quick, and that you felt well informed every step of the way. It’s great to know you found the pricing competitive and that the product is doing exactly what you need to support your mobility.
We hope you continue to enjoy your Freedom Pro ST, and thank you again for taking the time to share your experience. We truly appreciate it.
Reply from Etech Mobility UK
We are glad to hear it! Thanks for your kind review : )
Reply from Etech Mobility UK
Thanks for your great feedback!
Fabulous service and promises kept...
The website presented a wheelchair for larger people. I received the wheelchair one day after ordering, excellent turnaround time, the wheelchair is as described and is certainly for big people, tall rather than the other way! I am 6 feet 5 inches tall and had trouble finding one to fit. This is spot on. well done
March 17, 2026
Reply from Etech Mobility UK
Thank you so much for your great review!
We’re really pleased to hear that the Voyager 185 has been the right fit for you — especially at 6'5", we know how challenging it can be to find a wheelchair that offers the right size and comfort. It’s great to know it’s living up to expectations and working well for you.
We’re also glad the delivery was quick and that everything arrived exactly as described.
Thank you again for your kind words and for choosing us — we truly appreciate it.
The mobility chair is absolute…
The mobility chair is absolute brilliant it folds very easily and fits well in my car
March 18, 2026
Reply from Etech Mobility UK
Thank you so much for your kind review!
We’re really pleased to hear that you’re finding the chair brilliant, and that the folding is easy and convenient for fitting into your car. That portability is exactly what we aim for.
Thank you again for taking the time to share your feedback. We truly appreciate it, and we’re always here if you need anything.
Thank you, perfect for my son.
Thank you to the gentleman I spoke to originally, when I was thinking of buying the chair for my son, for his honesty and help.
It arrived within a day and my Son loves it. We can go where we want, its so, so much easier than a conventional wheelchair.
The chair is just perfect for our son.
Thank you so much.
March 12, 2026
Reply from Etech Mobility UK
Thank you so much for your heartfelt review!
We’re really pleased to hear that the initial advice and honesty helped you feel confident in choosing the right chair for your son. It’s wonderful to know it arrived so quickly and that he loves it.
Hearing that it’s made getting out and about so much easier compared to a conventional wheelchair is exactly what we hope for, giving families more freedom and flexibility together.
Thank you again for your kind words and for trusting us. We’re so glad the Freedom Pro ST is perfect for your son, and we’re always here if you need anything.
I have had a few items,good…
I have had a few items,good quality,substantial,fast delivery,good reviews
March 18, 2026
Reply from Etech Mobility UK
Thank you for your kind review!
We’re really pleased to hear that you’ve had a good experience across multiple items and that you’ve found them to be good quality and substantial. It’s great to know the fast delivery has been consistent too.
We hope you continue to enjoy your portable car boot hoist, and thank you again for your support and feedback; it’s truly appreciated.
Fantastic my order turned up the next…
Fantastic my order turned up the next day.
Great price fabulous service
March 13, 2026
Reply from Etech Mobility UK
Thank you so much for your lovely review!
We’re really pleased to hear that your Vera Rollator arrived the very next day and that you were happy with the price and service. That’s exactly the experience we aim to provide.
Thank you again for choosing us and for taking the time to share your feedback. We truly appreciate it.
Excellent product delivered next day
March 7, 2026
Reply from Etech Mobility UK
Thanks for your kind words!
Ordered and paid for a 'DUAL POWER…
Ordered and paid for a 'DUAL POWER CONNECTOR for ELECTRIC WHEELCHAIR. NO where does it state that the interconnector is specific to certain wheelchairs or ones that they sell.
A lot of hassle the service was OK prompt by Royal mail BUT the connectors may have LOOKED suitable but were NOT re my Freedom A06 wheelchair batteries.
IF they had added a simple notation to the ad web page I would have taken note.. investigated further.
BUT put it down to experience..
Their reply no apologies but I doubt that I am the only one who has had that issue.. ?
March 12, 2026
Unprompted review
Reply from Etech Mobility UK
Thank you for taking the time to share your feedback.
We’re sorry to hear about the frustration you experienced with the dual power connector and that it wasn’t compatible with your Freedom A06 batteries. We completely understand how a clearer note on the product page regarding compatibility would have helped avoid the inconvenience, and we apologise for that.
Your feedback is genuinely appreciated and will be taken on board as we review how we present compatibility information on our website to make things clearer for customers in the future. Thank you again for highlighting this.
Reply from Etech Mobility UK
Thanks for your kind review!
Everyone was very helpful even when i…
Everyone was very helpful even when i returned the first wheelchair for a different colour nothing was a problem for them
February 24, 2026
Reply from Etech Mobility UK
Thank you so much for your kind review!
We’re really pleased to hear that the team was helpful throughout and that changing the wheelchair for a different colour was handled smoothly for you. We always want the process to be as easy and stress-free as possible, so it’s great to know you felt nothing was too much trouble.
Thank you again for choosing us and for taking the time to share your feedback.
Reply from Etech Mobility UK
Thanks for your kind words!
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