Great company. Excellent products and fast dispatch also. The wheelchairs are brilliant my husband brought me the Y20 Luxe, its a great chair and extremely comfortable. The controls are taking me a li... See more
Company replied
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Amazingly helpful and supportive from when I first made enquiries (over a year ago) through my options and Suitability. Never felt pressured into any purchases but a genuinely caring and supportive... See more
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Excellent service with ordering & prompt delivery. Well made product Unable to access on/ off switch when folded flat not made clear in pro mo video Only accessible using small pencil etc so I don'... See more
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The delivery and customer service was fantastic. I was really anxious about buying and using my first walking frame but it was so easy to assemble and as soon as i tried it, I knew that I made the r... See more
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Company details
Written by the company
Welcome to Etech Mobility, the UK’s fastest-growing provider of innovative and reliable lightweight electric wheelchairs. Based in Birmingham and Glasgow, we specialise in lightweight, folding electric wheelchairs, including models starting from just 14.5 kg, along with automatic folding electric wheelchairs and electric wheelchairs with a reclining seat. We also offer lightweight mobility scooters designed to give you freedom and independence without compromising on convenience. What sets us apart is our commitment to affordable pricing without sacrificing quality. Our wheelchairs come in multiple colours and specification options, and thanks to our modular designs, future upgrades can be seamlessly installed on existing models. This ensures your wheelchair evolves with your needs, making it a truly long-term investment. At Etech Mobility, we provide more than just products—we deliver exceptional customer care. Our experienced team is available over the phone to guide you through the selection process, ensuring you find the most suitable option for your lifestyle. We also offer multiple 1-1 appointment slots throughout the week at our store, giving you personalised attention at your convenience. Whether you’re in the market for the best electric wheelchair for outdoor use, a heavy-duty electric wheelchair, or an ultra-lightweight electric wheelchair, Etech Mobility is committed to improving your mobility and independence. Contact us today to discover the best solution for your lifestyle.
Freedom of Movement
Written by the company
- Specialists in Electric Wheelchairs and Mobility Scooters!
- Our mission is simple yet profound: to enhance the mobility and independence of individuals through cutting-edge technology and thoughtful design. We believe that everyone deserves the freedom to move and explore, and we are committed to making that a reality for as many people as possible. At Etech Mobility, we’re committed to empowering individuals by offering reliable, innovative, and easy-to-use mobility solutions. We specialise in lightweight, foldable electric wheelchairs and mobility scooters designed for independence and flexibility.
Committed to Your Mobility Journey
At Etech Mobility, we don’t just sell mobility products—we build lasting relationships with our customers. From the first consultation to aftercare services, our team is here to support you every step of the way.
We take pride in offering a personalised service, whether you shop online or visit our Birmingham showroom. Our experts spend time understanding your unique needs to recommend the best solutions. During product consultations, we provide in-depth demonstrations and advice to ensure you feel confident about your purchase. Every product we offer reflects our commitment to quality and innovation, from lightweight, foldable designs to airline-friendly batteries that make travel easier.
Our commitment extends beyond the sale. For ongoing support, our team is readily available to help with troubleshooting, repairs, or any concerns you may have, ensuring exceptional aftercare throughout your journey with us.
At Etech Mobility, our mission is to empower our customers with independence and freedom, delivering a seamless, caring experience. Trust is at the heart of everything we do.
Contact info
Unit 7 Mount Street Industrial Estate, B7 5QU, Birmingham, United Kingdom
- 0121 661 4336
- support@etechmobility.co.uk
- etechmobility.co.uk
Shop from as little as £845
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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Issues but all resolved professionally
The product was delivered but the wrong one. Etech agreed for us to use the “wrong” one next day cabs organised a collect and delivery next day. So although mistakes were made they resolved them efficiently.
April 13, 2026
Reply from Etech Mobility UK
Thank you for your honest feedback!
We’re sorry that the wrong product was delivered initially, but we’re really pleased to hear that the situation was resolved quickly and efficiently for you. Arranging next-day collection and delivery is exactly how we aim to put things right when something goes wrong.
Thank you for your understanding, and we hope you continue to enjoy your Freedom Pro ST.
Excellent quality service very happy.
April 7, 2026
Reply from Etech Mobility UK
Thanks for your kind words!
Excellent Service and Quality Equipment
From the initial telephone call the staff at ET were very helpful and what they promised was delivered and on time. When contacted afterwards to explain some operational queries they were very helpful and talked us through it on the telephone. The delivery driver who dropped the wheelchair off was superb he really went the extra mile. He was outstanding!
April 10, 2026
Reply from Etech Mobility UK
Thank you so much for your wonderful review!
We’re really pleased to hear that your experience was positive from the very first phone call, and that everything promised was delivered on time. It’s great to know our team could support you with your questions afterwards and talk you through everything clearly.
We’re especially glad to hear your kind words about the delivery driver. Going the extra mile makes all the difference, and we’ll be sure to pass that on.
We hope you continue to enjoy your Freedom Pro ST, and thank you again for your support.
Great service and top product that fits…
Great service and top product that fits the wheelchair perfectly.
Delivery was quick and efficient
April 10, 2026
Reply from Etech Mobility UK
Thank you so much for your kind review!
We’re really pleased to hear that the product fits your wheelchair perfectly and that you’re happy with both the quality and service. It’s great to know delivery was quick and efficient too.
We hope you continue to enjoy your Freedom Elite ST, and thank you again for your support.
Well made product
Excellent service with ordering & prompt delivery. Well made product
Unable to access on/ off switch when folded flat not made clear in pro mo video Only accessible using small pencil etc so I don't fold completely flat .On off switch needs to be in remote this is for portable car boot hoist
April 10, 2026
Reply from Etech Mobility UK
Thank you for your detailed feedback!
We’re really pleased to hear that you found the ordering process smooth, delivery prompt, and that you’re happy with the build quality of the product.
We’re sorry to hear about the difficulty accessing the on/off switch when the hoist is folded. That’s very valuable feedback, and we understand how frustrating that can be in day-to-day use. Your suggestion regarding the switch placement is noted and will be shared with our product team as we continue to improve usability and clarity in our product information.
Thank you again for taking the time to share your experience.
Easy to order and arrived the next day
April 10, 2026
Reply from Etech Mobility UK
Thanks for your kind review!
Reply from Etech Mobility UK
Thanks for the great review!
Hi I am very happy with the way this…
Hi I am very happy with the way this company dealt with me and understood my needs, I would recommend this company all day long for any of your disability needs. It has the right equipment at the reasonable prices.
April 10, 2026
Reply from Etech Mobility UK
Thank you so much for your kind review!
We’re really pleased to hear that you felt understood and supported throughout your experience with us. That’s exactly what we aim for when helping customers find the right solution.
It’s great to know you’re happy with both the equipment and the pricing, and your recommendation truly means a lot to us.
We hope you continue to enjoy your Freedom Pro ST, and thank you again for your support.
Reply from Etech Mobility UK
Thanks for your kind words!
Just awesome!!
The whole process from start to finish was excellent. I needed questions answered and the online chat was awesome.
April 9, 2026
Reply from Etech Mobility UK
Thank you so much for your kind review!
We’re really pleased to hear that your experience was excellent from start to finish, and that the online chat helped answer your questions quickly and clearly. That’s exactly what we aim to provide.
We hope you continue to enjoy your Freedom Pro ST, and thank you again for your support.
Excellent customer service
Excellent customer service, rapid delivery of both powerchair and the leg extensions when it was realised I would need them. Really good quality chair. Very pleased.
April 9, 2026
Reply from Etech Mobility UK
Thank you so much for your fantastic review!
We’re really pleased to hear that you received excellent customer service and that both your powerchair and leg extensions arrived quickly when you needed them. It’s great to know the chair is meeting your expectations in terms of quality.
Thank you again for your kind words and support.
Said 2 day delivery was in fact 6 days…
Said 2 day delivery was in fact 6 days owing to it being Easter. Easy to use not as lightweight as I thought it would be.
April 2, 2026
Reply from Etech Mobility UK
Thank you for your feedback!
We’re really pleased to hear that you’re finding the MS270 easy to use.
We’re sorry that the delivery took longer than expected due to Easter — we appreciate your understanding, as courier delays can occasionally occur during bank holidays. We also appreciate your honest feedback regarding the weight, as expectations can vary depending on individual needs.
Thank you again for taking the time to share your experience.
Great service
Great service, arrived within 2 days of ordering, The Zipper 4 is a very comfortable scooter, a little heavy to lift into the car boot but with ramps it’s easier.
April 1, 2026
Reply from Etech Mobility UK
Thank you so much for your review!
We’re really pleased to hear that the service was great and that your order arrived quickly. It’s also great to know that the 6ft Telescopic Ramps are making it easier to load into the car; that’s exactly what they’re designed for.
Thank you again for your kind words and for taking the time to share your feedback.
Customer service is first class.I made…
Customer service is first class.I made an appointment at their shop in Birmingham and was allowed to try any power chair I liked . Unfortunately I made the wrong choice, phoned them a few days later and it was changed to a more suitable one . The staff were above and beyond helpful and explained every operation of the wheelchair. It's my first wheelchair so I hadn't got clue. Would highly recommend.
April 7, 2026
Reply from Etech Mobility UK
Thank you so much for your fantastic review!
We’re really pleased to hear that your visit to our Birmingham showroom was helpful and that you were able to take your time trying different powerchairs. That hands-on experience is so important, especially when it’s your first wheelchair.
We completely understand that it can take a little time to find the right fit, so it’s great to know the exchange process was smooth and that the team could help you move to a more suitable option.
Your kind words about the staff going above and beyond and taking the time to explain everything mean a lot to us.
Thank you again for your recommendation and for choosing us.
We bought the Lite Max wheelchair and I…
We bought the Lite Max wheelchair and I have to say the service received from Etech was very good. A polite and helpful salesperson guided us through our purchase and it arrived very quickly within two days. We had fourteen days to trial it but we had to send it back because my husband’s condition requires an attendant controlled device as well as an independently driven one. I found it difficult to push and extremely heavy to lift into the car.
April 1, 2026
Reply from Etech Mobility UK
Thank you for your thoughtful review!
We’re really pleased to hear that you had a positive experience with our team and that the service, guidance, and delivery all met your expectations.
We completely understand your reasons for returning the LiteMax. Finding the right balance between independent use and attendant control is so important, and it’s not always easy to get that right the first time. Your feedback regarding the weight and pushing is also really helpful.
If you ever decide to explore other options, we’d be more than happy to help you find a model that better suits both your husband’s needs and your own.
Thank you again for your kind words and for taking the time to share your experience.
Ian really pleased with my wheel car…
Ian really pleased with my wheel car even colour people have commented how nice. It was thank u
April 8, 2026
Reply from Etech Mobility UK
Thank you so much for your kind review!
We’re really pleased to hear that you’re happy with your wheelchair and that you’re enjoying the colour too — it’s always nice when others notice as well!
Thank you again for your support and for taking the time to share your feedback — we truly appreciate it.
Box containing (cardboard)
Box containing (cardboard) , was badly damaged. With bag of tools,not in parcel. With an item missing.
However I reported the situation, and it has been resolved. I have not been able to assemble the wheelchair as yet
April 7, 2026
Reply from Etech Mobility UK
Thank you for your feedback!
We’re sorry to hear that the box arrived damaged and that items were missing initially. That’s certainly not the experience we want for our customers.
We’re really pleased that, after you reported it, everything was resolved promptly. If you need any help with assembling your Voyager 185 when you’re ready, please don’t hesitate to get in touch.
Thank you again for your understanding and for taking the time to share your experience.
Etech Mobility’s customer service is…
Etech Mobility’s customer service is second to none. I had some minor issues with my chair after using it for a while. Etech replaced the parts on a next-day delivery at no cost to me. The Freedom Pro ST chair is excellent, able to manage the steepest hills with ease, and it meets all of the rail and flight requirements for travel. I added a second battery as I travel long distances, my char rarely drops below half charge, with gives me piece of mind.
December 11, 2025
Reply from Etech Mobility UK
Thank you so much for your fantastic and detailed review!
We’re really pleased to hear that our customer service has made such a positive impression, especially when resolving the issue quickly with next-day parts at no cost. That’s exactly the level of aftercare we aim to provide.
It’s great to know your Freedom Pro ST is performing so well, especially on steep hills and for travel. The dual battery setup sounds like it’s working perfectly for your longer journeys, too; that extra range and peace of mind make a big difference.
Thank you again for your kind words and for choosing us.
It was easy to find which wheelchair
It was easy to find which wheelchair was the one that would suit me and then order it. Good price for what you get, delivery was great and fast. the chair was dropped right at my front door so no hassel. Would recommend to anyone wanting a new wheelchair at a good price and fast delivery 5*
April 7, 2026
Reply from Etech Mobility UK
Thank you so much for your fantastic review!
We’re really pleased to hear that it was easy to find the right wheelchair for your needs and that the ordering process was straightforward. It’s great to know you’re happy with the price, fast delivery, and that everything arrived hassle-free right to your door.
Thank you again for your recommendation and for choosing us.
Reply from Etech Mobility UK
Thanks for your kind review!
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