The Ethical Butcher Reviews 560

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 230 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and taste of the products, highlighting the significant difference compared to other options. Many appreciate the company's ethical practices, including animal welfare and sustainable farming, which enhances their eating experience. People also frequently commend the efficient delivery service, noting that orders arrive on time and are well-packaged. However, some customers occasionally experienced issues with their orders, such as missing items or products arriving warm and spoiled. A few reviewers also mentioned that some items had a short expiration window or that delivery was later than expected, impacting their plans.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, consistently praising the meat for its excellent... See more

Quality

Customers consistently note positive experiences with quality, praising the meat for being healthy, fresh,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the prompt and efficient delivery,... See more

Order

People report positive experiences with order. Many customers praise the efficient and easy ordering process,... See more

Ethics

Consumers find ethics to be positive, consistently praising the company's commitment to ethically sourced... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The most important thing for me was that the pork is stunned electrically before killing rather than the cruel way most suppliers use. The Ethical Butcher replied to my query quickly with reassurances... See more

Rated 5 out of 5 stars

Ive been buying all my meat from the ethical butcher for 3 years now and there is no way im ever going back. Since shopping from here ive noticed how much water supermarket meat lets out. The flavour... See more

Rated 5 out of 5 stars

We all need to make choices as consumers, which support sustainability. Buying meat from the The Ethical Butcher is part of that - it tastes delicious, but it's also good for animals, the farmers and... See more

Rated 5 out of 5 stars

I was a little hesitant to order my turkey online as I usually buy from my local farm shop but the Ethical butcher website really won me over and friendly service was most reassuring . The turkey was... See more


Company details

  1. Food Producer

Written by the company

Join the #CRAFTMEAT revolution! we bring ethical meat to your door with next day delivery. Eating meat shouldn’t cost the earth.


Contact info

4.8

Excellent

TrustScore 5 out of 5

560 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Best website that we've found for ethically sourced produce

Best website that we've found for ethically farmed produce. There's lots of information on the site. The range is great and the price is as expected. We pre ordered and it all ran smoothly. Delivery was perfect.
We love the gift vouchers. It's the perfect way to introduce friends to this type of shopping. Thank you!

December 20, 2025
Rated 5 out of 5 stars

Great service and quality of meat

The rib of beef was excellent and cooked particularly well using the Fallow restaurant method.
The turkey leg roll was not quite as good as it fell apart under slicing, so didn't "look" great but "tasted" fine.
Great delivery service with plenty of communication - would definitely recommend and will use again.

December 22, 2025
Rated 5 out of 5 stars

Delicious meat, great company

The meat itself was absolutely superb and well worth the price. Delivery was precisely on time and well packed. I can’t recommend The Ethical Butcher enough and will absolutely be a repeat customer.

December 21, 2025
Rated 5 out of 5 stars

Turkey was superb

Turkey was superb
Delivered on time....no stressful queuing and confident I'm getting a bird that was reared slowly and with care by using the ethical butcher

December 21, 2025
Rated 5 out of 5 stars

Great service

Great service, fantastic to have the turkey delivered to the door. Meat was flavoursome and moist and it was great to know it was sourced locally with good provenance.

December 21, 2025
Rated 3 out of 5 stars

Wouldn’t order again

The meat was very good but they all expired within a couple of days.
Although I received an email saying that I can ask for quicker delivery, the reply was it is not possible; therefore I received my order on the 24th of December at 14.00. Honestly this was really late and I was not able to use it for Christmas as intended.

December 23, 2025
The Ethical Butcher logo

Reply from The Ethical Butcher

Thank you for sharing your feedback, and I’m glad to hear that you enjoyed the quality of the meat. I’m sorry, however, that the delivery timing and shelf life didn’t work as you’d hoped.
To clarify the timeline, we received your order on 22 December via the healthy eating website, dispatched it on 23 December, and it was delivered on 24 December, just ahead of Christmas. As our products are freshly cut to order, they typically have a shelf life of 4–7 days, depending on the cut, which can feel tight when orders are placed very close to Christmas.
We appreciate that this meant the order couldn’t be used as intended, and we’re sorry for the frustration caused. If you do choose to try us again, ordering directly through us allows us to support more closely on delivery options and timings, particularly around busy seasonal periods.
Thank you again for taking the time to leave feedback , it’s genuinely appreciated.

Rated 5 out of 5 stars

I changed my order and was pleasantly…

I changed my order and was pleasantly relieved by the speed, efficiency and kind interest with which the change was met. The meat I ordered was perfectly packaged and exactly as I hoped - lean and delicious..I shall most certainly order from you again.

December 22, 2025
Rated 5 out of 5 stars

Best beef I have had!!

Best beef I have had!!

We had a 4 rib roast and I’ve cooked a few and this was the best yet, also better priced

My sister got a turkey and that was as super aswell

Will be using you guys allot more in the future

December 25, 2025
Rated 5 out of 5 stars

Would definitely recommend

I’ve used them a few times and the meat is always of excellent quality and taste. Although some cuts are expensive, they have lots of options, not all are pricey.

December 21, 2025
Rated 5 out of 5 stars

Excellent turkey

My turkey was excellent, the best I have ever eaten. It arrived in very good condition when it was scheduled to arrive so I was very pleased with the whole experience.
One small suggestion is that you include some advisory cooking instructions in the box rather than offer no advice

December 21, 2025
Rated 5 out of 5 stars

We enjoyed the most amazing Turkey for…

We enjoyed the most amazing Turkey from the Ethical Butcher this Christmas. Everything was so well done from ordering, to delivery and loved the sustainable wool insulated packaging. The pop up timer was also very useful to indicate when the meat was cooked. And of course the most important taste was delicious, best ever Turkey! Very impressed.

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible above and beyond service

A mistake was made with the order. And within hours was corrected above and beyond anything I expected even after I sent a panicked miffed email. The corrected order was hand delivered to my door by a smiley butcher. Thank you for dealing with it so efficiently and professionally.

December 19, 2025

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