A good product at an affordable price.
I feel that the product we bought was well described and a fair and affordable price.
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Thoughtful products for mindful consumers in the UK.
12 Station Road, CV81JJ, Kenilworth, United Kingdom
I feel that the product we bought was well described and a fair and affordable price.
I purchased a Daysy device from the USA and I damaged it accidentally while I was in the UK. I contacted Ethical Family Living UK as they are the official distributors for Daysy in the UK, and Karen was very helpful and she did all she could to get me a new device promptly.
This experience had been a clear indication of the quality of service Ethical Family Living UK provides to customers and their outstanding customer care. Their communication is very clear and fast and they have proven to be reliable even when dealing with their global partner’s customers.
I got in touch as I had a few questions about a daysy which I did not know they supplied in UK. The products was on offer at the time but was not yet reflecting on their website so I got in touch and Karen answered all my questions promptly and was very helpful. They honored the discount. I received my daysy in 2 days and looking forward to using it. My order came a free gift (natural sea sponges) since I spent over £50. I’m looking forward to using it.
My first transaction with your company been delivered via Royal Mail tracked.
I try to support small and start up businesses, but it's always a slight concern , I wanted to let you know that I have been impressed by all aspects of the transaction.
Easy to use website, a product that is super, but often has to be sourced from Europe, I'm much happier to receive via local company.
Great email communication, delivery on time, good packaging , looking forward to more purchases from your business.
Great products, all questions answered promptly, delivery would have been fast had it not been for the mail strikes but totally understandable.
I purchased some natural facial sponges. I received excellent customer service and super quick delivery. Loved the packaged, felt very ‘expensive’ and organic.
I have used the sponges for a week now, I love the softness of them and how they made my skin feel after cleansing. I have used these after using a face wash, more as a natural exfoliant and found it was soft and left my skin feeling super fresh! Will be trying these out with exfoliating product on them soon to see what I think!
The best customer service I have experienced in a while. I would highly recommend The Valley Initiative
Fast dispatch. Really good range of hormone free birth control which is hard to find in the UK…
Fantastic - Fast delivery, good communication, a variety of natural, eco-friendly products which have been ethically sourced. Would absolutely recommend, and I will certainly order from here again
I bought some Sensible Options sponges & I would highly recommend! They are natural, soft & easier to keep clean than cotton disks. They work really well with any cleanser or exfoliator & you only need to use half the amount & you get a much better result for half the effort! Prompt delivery & will definitely buy again!
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