eTopUpOnline.com Reviews 14,389

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 700 reviews, reviewers had a great experience with this company. Customers consistently praise the service for being quick, efficient, and reliable, often highlighting the convenience and ease of topping up. Many appreciate the immediate credit reception and the straightforward nature of the process, making it a time-saving solution. The user experience is frequently described as positive, with people finding the website easy to navigate and the overall process simple. However, some customers also noted issues with payments, including unexpected charges, discrepancies in amounts received, or difficulties with certain payment methods like debit cards. There were also occasional reports of top-ups not being received despite successful transaction messages, and some users experienced problems with the website or app not loading or becoming dysfunctional after a due date.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising the app and website for being... See more

Payment

Consumers find payment experiences to be ambiguous. While many reviewers report quick and easy top-ups, with... See more

Service

Customers had positive experiences with service. Many reviewers praise the quick and efficient nature of the... See more

Website

Customers consistently note ambiguous experiences with the website. Many reviewers praise its ease of use,... See more

Price

Reviewers mention ambiguous feedback about price. While some customers appreciate low fees and affordable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

1. It was convenient to make a purchase through an online application. 2. Im not sure but can't recall seeing if there was any information stating that the payment would include the taxes and the ac... See more

Company replied

Rated 4 out of 5 stars

I had asked on several occassions to get roaming on my T&T phone as I am presently in Michigan and it was like pulling teeth and when I saw the offer to do it I took the opportunity one time. When... See more

Company replied

Rated 4 out of 5 stars

Instructions for getting things done are simple and straightforward. Customer should spend a minimum amount of time in getting his or her transaction done.

Company replied

Rated 4 out of 5 stars

I would recommend this service to anyone. It's always quick and efficient. I recently had an issue with the number that I had credited and it was quickly resolved.

Company replied


Company details

  1. Electronics & Technology

Information provided by various external sources

Send Mobile Top Up Recharge Online, Top Up any Mobile Phone - Etopuponline


Contact info

4.2

Great

TrustScore 4 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great experience…

Responses were quick and to the point answered all my questions and resolved the issue

March 12, 2026
eTopUpOnline.com logo

Reply from eTopUpOnline.com

Thank you for your excellent feedback and rating. We appreciate it!

Rated 2 out of 5 stars

Dear Sir/Madam,

Dear Sir/Madam,

I hope you are well.

I am writing to report a transaction that I believe was made without my authorization. On March 10, 2026, an amount of $30 was deducted from my account through an online transaction labeled "ETOPUPONLINE". Additionally, a fee of $0.60 was charged.

The mobile number that received the top-up (+93 781467588) does not belong to me. I did not intend to send money to this number.

Therefore, I kindly request that you investigate this transaction and help me resolve the issue. If possible, please assist me in reversing the payment or providing more information about how this transaction was processed.

I would appreciate your prompt response and support.

Thank you for your attention.

Sincerely,
Layeq Leyaqat

March 10, 2026
eTopUpOnline.com logo

Reply from eTopUpOnline.com

We have noted your query and will be reaching out to you via email at layeqleyaqat@gmail.com.

Rated 5 out of 5 stars

Great Experience

I had no problems processing this payment and another. It was without any hiccups

March 11, 2026
eTopUpOnline.com logo

Reply from eTopUpOnline.com

Thank you for your excellent feedback and rating. We appreciate it!

Rated 1 out of 5 stars

Top up not received although it said…

Top up not received although it said successful. Sent an email query and was told it was successful but still not received

Transaction ID: 381916153
Confirmation ID: 100010769055756952
Transaction Date: 09-March-26 08:29 am
Product: Bmobile Data Plans Online
Phone Number: 18687433696
Amount: 280 TTD

March 9, 2026
eTopUpOnline.com logo

Reply from eTopUpOnline.com

We have noted your query and will be reaching out to you via email at Taittanissa@gmail.com.

Rated 1 out of 5 stars

I paid for a $280 data plan on March 09…

I paid for a $280 data plan on March 09 2026 and The service was never received on the phone number. I emailed my complaint to BMobile today and have not received any response.

March 9, 2026
eTopUpOnline.com logo

Reply from eTopUpOnline.com

We have noted your query and will be reaching out to you via email at kavitaragoo@gmail.com.

Rated 5 out of 5 stars

Quick and reliable

Quick and reliable

March 8, 2026
eTopUpOnline.com logo

Reply from eTopUpOnline.com

Thank you for your excellent feedback and rating. We appreciate it!

Rated 5 out of 5 stars

Easy and quick

Easy and quick

March 10, 2026
eTopUpOnline.com logo

Reply from eTopUpOnline.com

Thank you for your excellent feedback and rating. We appreciate it!

Rated 5 out of 5 stars

Always get what i need

Always get what i need, quick and easy

March 7, 2026
eTopUpOnline.com logo

Reply from eTopUpOnline.com

Thank you for your excellent feedback and rating. We appreciate it!

Rated 5 out of 5 stars

Fast service

Fast service

March 9, 2026
eTopUpOnline.com logo

Reply from eTopUpOnline.com

Thank you for your excellent feedback and rating. We appreciate it!

Rated 5 out of 5 stars

Easy to use site to send phone cards…

Easy to use site to send phone cards and data plans to other persons. I use my credit card and it’s quick!

March 5, 2026
eTopUpOnline.com logo

Reply from eTopUpOnline.com

Thank you for your excellent feedback and rating. We appreciate it!

Rated 5 out of 5 stars

Convenience

Convenience, can be accessed globally

March 6, 2026
eTopUpOnline.com logo

Reply from eTopUpOnline.com

Thank you for your excellent feedback and rating. We appreciate it!

Rated 5 out of 5 stars

Quick and easy

Quick and easy. Options clearly shown.

March 6, 2026
eTopUpOnline.com logo

Reply from eTopUpOnline.com

Thank you for your excellent feedback and rating. We appreciate it!

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