etyres Reviews 

24,731
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 187 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the process of purchasing tyres and booking fitting appointments online to be straightforward and easy, with competitive pricing often highlighted as a significant advantage. Reviewers frequently praised the efficiency and professionalism of the fitting service, noting quick turnaround times and helpful staff at the garages. However, some people experienced significant issues with the booking process, including garages not being aware of appointments or tyres not being delivered as expected. There were also instances of incorrect tyre fitting, such as a tyre being installed the wrong way, and frustration with customer service when trying to resolve these problems.

What people talk about most

Service

Users describe ambiguous interactions with service, with many customers reporting positive experiences,... See more

Staff

Clients share ambiguous opinions on staff, with many reviewers praising the professionalism, helpfulness, and... See more

Price

Customers consistently note positive experiences with price, often finding competitive and reasonable pricing... See more

Product

Customers had ambiguous experiences with product, with some praising the quick delivery of genuinely new... See more

Booking process

Consumers find the booking process to be ambiguous, with many reporting issues despite an initial easy online... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First garage booked for fitting was no longer working with etyres so had to change garages. Original order was cancelled by etyres and a new order given. Had to chase for new order number for use at g... See more

Rated 4 out of 5 stars

I’m impressed with etyres! Their range of premium and budget tyres is fantastic, and the service is top-notch. I loved having the option to choose home delivery, and the website made it easy to compa... See more

Rated 4 out of 5 stars

Buying tyres from etyres was such a smooth experience. I ordered from Canada, and the online search made it simple to find the exact tyres I needed. Delivery to my door was fast, and everything arriv... See more

Rated 3 out of 5 stars

Price was good, ordering was easy and the tyre fitting centre was close . Car was booked in for Wednesday but no tyres arrive ,after a few calls e tyres confirmed they would be Thursday instead, which... See more


Company details

  1. Tire Shop

Written by the company

etyres have taken the headache out of buying new tyres. We are online stockists of brand new tyres, from leading premium and budget brands, committed to providing the same 5 star service that we have become renowned for. With our range of delivery & fitting options, it is easier than ever to get new tyres. Choose to have them delivered straight to your door with our home delivery option. Otherwise, search for a local garage or mobile fitter to do all the hard work for you. What’s more, with our online tyre search, it’s simple to find the right tyres to suit your requirements and budget.


Contact info

3.7

Average

TrustScore 3.5 out of 5

25K reviews

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3.7

All reviews

(24,731)

182 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional Service Throughout..... Thank You eTyres

Exceptional (eTyres) Service Throughout... Thank you.

This will be one of the easiest reviews I've ever written, quite simply right from the outset I have recieved exceptional service throughout. Right from my inital enquiry and just inputting my car registration, to picking my tyres and being advised of a better tyre (which unexpectedly wasn't more extortionally expensive) the reason for the advice (which I did subsequently follow). To booking my fitting date and having the tyre fitted by a very polite, efficient, helpful and pleasant person (sorry I cannot recall his name...), the whole experience I have had from eTyres was fantastic.

I have and will continue to recommend eTyres to my family and friends and I am sure some have already used you, this whole process could not have been easier... You put in your car registration, select your tyres, pick your slot and pay.... I was sent an email shorly after placing my order, acknowledging my purchase from my local branch and that I would be sent a text to advise of the time slot and that was it. On the day of the fitting I was duly sent a slot time and as mentioned above (the very efficient and pleasant man), arrived introduced himself and got on with the removal of the wheel, changing of the tyre and refitting of my wheel and everthing was all done and dusted in around 10-15 mins.

Thank You eTyres.

July 15, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible experience, avoid!!!

Terrible experience, avoid!!! etyres state (on their FAQ) "Do I need to call the garage before the fitting? There is no need to call ahead - we sort everything out for you. Your tyres will be sent direct to your chosen fitting station so they'll be expecting you. We'll send a confirmation text if you provide your phone number." Well: (i) my tyres were not at the fitter when I arrived (having taken half a day off work), despite the confirmation; (ii) when I called, it was clear that etyres have no tracking system so are themselves unaware of the status of deliveries; (iii) they made no attempt to contact me ahead of driving to the garage, presumably because they do not know what is going on themselves; (iv) this was all my fault for not reading the T&Cs as they are simply a mail order company and accept no responsibility for failing to deliver before my booked fitting slot; (v) their telephone number (0808) does not even work on many mobiles as it is premium rate; (vi) no apology was offered by the agent on the phone who was far from helpful or sympathetic. To be fair, etyres did agree to a refund and apologise when I submitted a refund request, having reordered the tyres from direct from another fitter (and £50 cheaper for the same two tyres!)

July 11, 2025
Unprompted review
Rated 1 out of 5 stars

Failed delivery and attendance

Booked a mobile fitter to replace a tyre, but tyre didn't arrive and I wasn't notified until after 5pm, when no other retailer was open for me to organise an alternative for the next day. Luckily tyre fitter himself through his company had a tyre of the right size in stock who came and sorted it independently not through etyres. Will not use etyres again. I am told that even if the tyre was available, Etyre recommended the wrong tyre type not compatible with my vehicle, because it wasn't Land Rover specific as it needs to be, even though they had my registration no.

They could've at least notified me of no delivery happening the day before, or on the day to allow me time to organise an alternative option, instead they have failed to communicate to their customer, and delivery a planned fitting. Awful company, never again.

June 24, 2025
Unprompted review
Rated 1 out of 5 stars

Tyres not delivered to fitting centre

Tyres not delivered to fitting centre. Wasted journeys x 2 times. Follow up not properly provided. One rude and angry support person. Over a week has since passed and I might get my tyres fitted tomorrow!!

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Super Team at HiQ

The team at HIQ Tamworth are great, they take care of you car and ensure they all is well. Tyres ordered were there on time, and fitted at a time we’d agreed (I had to switch times from my original booking and the team were very good). Please note HIQ is on a small site and very busy, luckily the first 30 minutes in the council car park next door is free so it easy to park in there and pass your keys to the guys.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Sorted!

Found a replacement tyre available on the same day at a fitter near home at a reasonable price. I’d have probably fitted a higher end tyre had it been available but nevertheless seems fine.

June 13, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID. They confirmed me twice an appointment and when I arrived to the garage, the garage was closed. They refused any compensation when I clearly have to spent money and time commuting to this garage that was closed. So unprofessional.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

E Tyres and Lux Tyres were outstanding.

E Tyres were excellent in that they provided top quality tyres, when I wanted and at a price that no other company could beat.
The company appointed to fit these tyres to my Porsche was Lux Tyres of Halifax and these guys were above excellent. There hours are from early morning until early evening, nothing is too much trouble, all done professionally and they even clean your car too! Outstanding and cannot be faulted.

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Good and quick service

Ordered tyres while away for long weekend having noticed a slow puncture at arrival at destination.

E tyres matched other prices available on line and also had an appointment available a day earlier than alternatives which was deciding factor.

I did need to contact their customer service as I made a mistake on tyre size on original order. This was resolved over a phone call and refund was also processed. Credit to lady on phone (can't remember her name).

May 30, 2025
Unprompted review

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