This is the second watch I've purchased. The quality exceeds expectations. Whenever I have questions, I send an email and the online support responds very quickly. The delivery time is normal, conside... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The watch I ordered was delivered in 2 to 3 business days after purchase on the webshop. I live in Belgium, I did not have to pay any customs. The package was packed greatly to prevent it getting dam... See more
Excellent product quality, delivered on time. Very nice protective packaging. I recommend ! The only point to improve could be to warn more visibly on the price without taxes on the web site (even i... See more
After a month ,I have not received my package until today. I am extremely upset and angry because of this awful service. How is it possible that your service and your customer service works so poorly... See more
Company replied
Company details
About Ingersoll 1892 - EU
Written by the company
Robert H Ingersoll and his brother Charles founded the Ingersoll Watch Company, one of the oldest American watchmakers. The Ingersoll brothers were pioneers of industry and invention in the field of watchmaking. They devised and followed an ambitious plan: to offer Ingersoll watches to the general public at an affordable price, whilst maintaining real quality and credibility.
Based in New York City, each watch was initially produced by hand, but in 1892, thanks to Henry Ford, Ingersoll succeeded in developing a production line for pocket watches and wristwatches.
With high quality production, precision components and the very reasonable price of $1.00 (a day's wages at that time) the so-called ‘Dollar Watch’ was born.
The Dollar Watch was so popular that over one million were sold.
The Ingersoll Watch Company grew with the demand and made new advances in watch manufacturing; developing the functions and features of Ingersoll watches to create:
The smallest existing pocket watch.
‘RADIOLITE’: the first glow in the dark watch.
The first ever military watch, which was designed with the involvement of the armed forces.
The first character watch, which was commissioned by Disney to feature Mickey Mouse.
Ingersoll watches have been sold continuously since their inception and today the Ingersoll brand is renowned the world over.
Ingersoll continues to maintain the ethos of the Ingersoll brothers and is proud to present a new range of quality, precision timepieces.
Contact info
Unit 1 Phoenix Park, Aspley Way, NW2 7LN, London, United Kingdom
- service@ingersoll1892.com
- eu.ingersoll1892.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It’s looking even better in person
Very nice experience
Very nice experience. On sales the price was very nice.
Delivery was one week as it was from UK to Latvia. No extra charges were paid for delivery from non-eu. Delivery company timely contacted in order to save time receiving the item. Would recommend this shop to buy.
Beautiful watches with goods price.
Excellent very Happy
Hi yes. very pleased with the watch the watch looks very expensive.came in lovely leather case .quick delivery . 10 out of 10
Very good quality)
Amazing watch
Everything was great
Everything was great! I would recommend it to everyone, great service, great quality.
I had a good folow up and updates
Really one of the best watches ever!
Really one of the best watches i have ever purchased!
PROBLEM SOLVED
The first order did not turn out as expected as on the day it was shipped the courrier company faced a serious cyber problem and they cancelled the transportation.
Ingersoll, however, after communicating directly with me, directly credited the entire amount to my account. As I wanted the product very much, I placed my order again and informed Mr. Bhavin, with whom I had communicated about my prblem.
Him personally dealt with my order and shipped it immediately so that I could receive the coveted watch. after a few days I received the exquisite watch that I had ordered.
I unreservedly recommend Ingersoll as I was served immediately with the problem I faced and the quality of the watch is unquestionably the best.
Thank you very much
WATCH SHELBY
Fast delivery. And when received, great looking product. My second ingersoll, and it seems not the last.
Nice watch at a good price…
I bought a nice watch at a good price for a present, which was an excellent surprise. The delivery was quick, correct and on time! Thanks
Delivery was excellent
Delivery was excellent, no long waiting time and so many beautiful products! Love it!
Great customer experience indeed!
Have to say that your order process works super well. The only improvement is the local delivery with FedEx, if I could more easily route the delivery to "self service post box", this would be totally perfect experience!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








