OUKITEL POWER EU Reviews 87

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their reliability and excellent performance, even in challenging environments. Many consumers highlight the efficiency of the delivery service, often receiving their orders faster than expected, and appreciate the secure and robust packaging. The customer service is frequently commended for being professional, responsive, and helpful in resolving issues. However, some customers experienced longer delivery times than anticipated, and a few encountered issues with specific product designs, such as the cart for a power station. There were also isolated instances where the customer service response was perceived as needing improvement, or where shipping options for certain regions were unavailable, leading to frustration.

What people talk about most

Product

People report positive experiences with product quality and performance. Many customers are very satisfied... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high-quality materials and... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight fast shipping,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the quick and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the quick, efficient,... See more

Based on these reviews

Rated 5 out of 5 stars

I have purchased the OUKITEL P800 Portable Power Station 800W | 512Wh from this company. Although delivery was promised within a week, it came in 3 days. The device is very nice - it is compact, so m... See more

Rated 5 out of 5 stars

This is now my 2nd purchase, after the P5000Prto I have now purchased the P2001+ and am very satisfied with the performance and ease of use. I use both in my camper and even operate my roof air condit... See more

Rated 5 out of 5 stars

I bought Oukitel P2001 plus power station. Term of delivery was longer than expected, but company solve this issue with me. Very good service, always on touch with customer. Power station have very g... See more

Company replied

Rated 5 out of 5 stars

Packages came in perfect conditions and extremly fast. All items were very well packed in double boxes and foam insulation. I tried them and they worked without any glitch. Very satisfied with my purc... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

87 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent quality for a fair price

I purchased several Oukitel P2001E power stations for my friends in Ukraine. Each order was handled quickly and very professionally by the seller, and delivery was always on time.

All my friends are very satisfied with the quality of the units and the reliable performance of both the station and its inverter.

Since there have been no issues or failures over the past year, I cannot comment on the quality of the service, as we simply did not need to use it.

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Very well product.

Packages came in perfect conditions and extremly fast. All items were very well packed in double boxes and foam insulation. I tried them and they worked without any glitch. Very satisfied with my purchase. I can only highly recommend both products and manufacterer.

April 2, 2026
Rated 5 out of 5 stars

Great charging station at a good price

User-friendly website, easy and hassle-free purchasing process, well-organized shipping and tracking across Europe.
I bought the OUKITEL P1000E PLUS charging station and have been using it for over half a month. It's a good, high-quality, modern, and ergonomic station at a good price. I haven't encountered any issues during operation. I like the carrying handle and the large number of outlets, even for a less powerful model in the line. My only complaint is a slight whine when charging. But this is also common with similar competing models. I currently use it most of the time as a UPS and emergency power supply for my computer and other smaller electronics that are connected simultaneously.

March 14, 2026
Unprompted review
Rated 4 out of 5 stars

Firmware update request

After writing via email to support team, Mr. Chen Sitong (陈思彤) responded and briefly resolved my issue in 1 business day which was to push the update for my p2001 plus (that update improves fan operation which is crucial to me as I was intending to use the station in UPS mode). So I am delightful to recommend this specialist.
It is however strange in overall to be urged to manually ask for essential updates and not having them automatically. Also I not recommend asking this on the facebook official page since the same my request there which has been submitted in the mid February and acknowledged by the team remained unresponded.
The station itself is great and doing it's job.
The app could be better.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

100% worth the money

This is the second time, when I order a power station from OUKITEL. (P5000 Pro) First time it was P2001 with solar panel in 2023. If it will be needed, will order next time too.
The power stations are very good quality & very useful.
100% worth the money.
Will always recommend this company of power stations to my friends.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

I bought the okitel BP2000E pro…

I bought the okitel BP2000E pro charging station. It arrived in Poland on time, packed well, the kit is as it should be. It has been working in Ukraine for almost a month, everything is fine. Good fast charging, 1.5 hours from 0 to 100%, which is good when there is light 4-7 hours a day. Assembled qualitatively from high-quality materials.
One minus: the instructions do not contain a complete description of use! Not even all the marks on the screen are described in the user manual... Full control of the station is possible only through the application that does not have the required language! The support service did not respond for a long time, but this is due to the Chinese New Year.
Overall, I am satisfied and I can confidently recommend it!!!!

P.S. Google Translate.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

OUKITEL P2001 Plus

Happy with the purchase.
We bought two OUKITEL P2001 Plus stations.
We are very pleased with the product. Special thanks to the customer support.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Very satisfied

Very satisfied, indeed!

January 26, 2026
OUKITEL POWER EU logo

Reply from OUKITEL POWER EU

Wow, thank you for taking the time to share your positive experience! 😊 We’re delighted that our product has served you well. As a trusted brand, OUKITEL always prioritizes quality and customer satisfaction. If you have any tips to share about using our power station, or if you’re interested in our latest products, don’t hesitate to let us know. Thanks again for your support—we can’t wait to welcome you back! — OUKITEL Team

Rated 5 out of 5 stars

I had good experience with oukitel…

I had good experience with oukitel p2001 plus. Great power, great build quality. Great support service! Awesome!

January 14, 2026
Unprompted review
OUKITEL POWER EU logo

Reply from OUKITEL POWER EU

Appreciate your wonderful review! ⭐️ Your satisfaction is our biggest drive. OUKITEL is committed to providing high-quality portable power stations and seamless customer experiences. Thanks for choosing us—we’ll keep up the good work! Feel free to contact us if you have any needs. — OUKITEL Team

Rated 5 out of 5 stars

I bought Oukitel P2001 plus power…

I bought Oukitel P2001 plus power station. Term of delivery was longer than expected, but company solve this issue with me. Very good service, always on touch with customer. Power station have very good quality. I used this powerstations before in very hard environments, and it works as new. Thats why I decide to buy another one. Totally recomend for everyone.

January 21, 2026
Unprompted review
OUKITEL POWER EU logo

Reply from OUKITEL POWER EU

Thank you so much for your amazing review! 🥰 We’re thrilled to hear that our OUKITEL product (and service) exceeded your expectations. Every positive feedback from valued customers like you motivates us to keep delivering reliable power solutions and top-notch support. If you need any help with usage, after-sales service, or have future purchase plans, feel free to reach out anytime. We look forward to serving you again soon! — OUKITEL Team

Rated 5 out of 5 stars

I received the device (P2001) pretty…

I received the device (P2001) pretty quickly, and so far I like everything except the app. I hope they fix that quickly, too. So I'm happy.

January 19, 2026
Unprompted review
OUKITEL POWER EU logo

Reply from OUKITEL POWER EU

Appreciate your wonderful review! ⭐️ Your satisfaction is our biggest drive. OUKITEL is committed to providing high-quality portable power stations and seamless customer experiences. Thanks for choosing us—we’ll keep up the good work! Feel free to contact us if you have any needs. — OUKITEL Team

Rated 5 out of 5 stars

👍 Google quality and price!

👍🙂 Google quality and price!

January 17, 2026
Unprompted review
OUKITEL POWER EU logo

Reply from OUKITEL POWER EU

Thank you so much for your five-star review and support! 🙏 We are committed to providing the best service to every customer, and we are delighted that you had a satisfactory experience.

If you have any further questions or need assistance, please feel free to contact us anytime. We will be happy to assist you!

We look forward to serving you again. Have a wonderful day! 🌟

Rated 4 out of 5 stars

Good deal

Good deal, good communication. The only issue was that shipping took a lot longer (+1 month) than claimed on the website (3-7 days). Otherwise the product is of great quality. I have not had time to test it out, but so far I like the speedy charging time.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

A very positive experience. OUKITEL P2001 Plus to Austria

Thank you OUKITEL Team! A very positive experience! Despite the holidays, there was a minimal delay in delivery to Austria. We were informed about the delay and the delivery was completed as promised. Customer support responded quickly and efficiently via email, and they were willing to discuss any payment and delivery issues and find a solution. I ordered two OUKITEL P2001 Plus charging stations and am very happy with the product; everything works as expected! The quality of the devices is exceptionally high. The plastic is high-quality and securely packaged. It arrived 25% charged. The connectors, buttons, and knobs fit very well, holding securely, without falling out or creaking. The packaging is robust, well-made for such heavy devices, and neither the packaging nor the device was damaged during transportation. I highly recommend it!

January 14, 2026
Unprompted review
OUKITEL POWER EU logo

Reply from OUKITEL POWER EU

Appreciate your wonderful review! ⭐️ Your satisfaction is our biggest drive. OUKITEL is committed to providing high-quality portable power stations and seamless customer experiences. Thanks for choosing us—we’ll keep up the good work! Feel free to contact us if you have any needs. — OUKITEL Team

Rated 5 out of 5 stars

A must-have small electricity backup - P800

I have purchased the OUKITEL P800 Portable Power Station 800W | 512Wh from this company. Although delivery was promised within a week, it came in 3 days. The device is very nice - it is compact, so my wife can easily move it, it powers our gas boiler, so we have a reliable sine-wave electricity source for winter disasters, it also powers most of our hairdryers when using 1st speed (temperature level). Silent, stays in the living room without any noise audible. Fits perfectly into Ikea Kallax.

January 7, 2026
Unprompted review
Rated 4 out of 5 stars

Good station

Good station, last long and can charge a lot of items. Only minus is it's loud sometimes, especially at night it can be annoying.
And my package came quite dirty, but this can be due to the delivery service.

December 23, 2025
Unprompted review

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