Bambu Lab Reviews 82,731

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 67,749 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality and ease of use, especially for beginners in 3D printing. Many appreciate the prompt delivery service and the exceptional care taken with packaging. The overall user experience is frequently described as intuitive and straightforward, making it easy to get started and enjoy the products. However, some people were dissatisfied with the delivery service, noting issues like packages being left improperly or tracking information being inaccurate or delayed. A few other people also felt that the quality of some products seemed to have decreased, or that they received defective units, leading to frustrating return processes or the need for replacement parts.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting its quality and ease of use. Many... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast shipping, with... See more

Quality

Clients share positive opinions on quality, frequently highlighting the top-tier quality of products and the... See more

User experience

People report positive experiences with user experience. Many customers praise the ease of use, with some... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the easy online ordering process, fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love Bambu lab products. Only downside is they have trouble keeping things in stock, and I get stuck with shipping costs more often than I would like. Despite this, I’m still giving four stars becau... See more

Rated 4 out of 5 stars

Bambu Lab is an absolutely fantastic 3D printing company! It totally deserves five stars, although, on their website I think they should make it more obvious that you are choosing either a small roll... See more

Rated 5 out of 5 stars

Delivery was prompt after the order. Packaging was exceptional. Almost as good as opening an Apple product package. The contents showed care was taken in putting it together. Very much appreciated.... See more

Rated 5 out of 5 stars

Bambu printers are a excellent retail product. They listen to customer feedback and improve their products to stay up to date with continous printing improvements as they are constantly changing wi... See more


Company details

  1. Electronics Store

Written by the company

Bambu Lab builds state-of-the-art 3D printers that break the barriers between the digital and physical worlds, bringing creativity to a whole new level. Right now we have three sites located at Shenzhen and Shanghai in China and Austin, Texas of U.S.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

83K reviews

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Rated 5 out of 5 stars

I love my Bambu P2S!

I love my Bambu P2S!! When 3D printing was invented, it blew my mind and now I have a 3D printer in my home. Thanks for developing you 3D products. The only negative experience has been products and filament being out of stock often.

April 13, 2026
Rated 5 out of 5 stars

Great product!

I purchased the a1 combo and have not been disappointed. Easy to set up and get started. I love how seamless and simple the process has been from knowing nothing at all about 3d printing to making and creating my own prints. Great job bambu! You get a A+!

April 13, 2026
Rated 1 out of 5 stars

a real nightmare! charging shippment of 30 euros, with a fork of 10 business days, printer didnt arrive yet

a real nightmare!
impossible to find any reseller in portugal, only two shows up on internet, both are around 200euros more expensive than oficial price, showing a discount of a initial price of 500 giving it around 400 for a1 which cost 369 oficially.

Bought on oficial store, no support, only chatbot, the delivery of 30 euros more was the most standard one, not even dhl express, weird tracking, sent in two parcels, one arrive around in around 1 week (eu to eu...), filament only, the second didnt show up stuck 3 days at same place then, weird status, dhl spport impossible to call, I am still waiting my printer.

After spending 500euros I'd expect a proper shipping and support, and way faster for a shippment from eu to eu
Giving a fork to 1-10 business days, parcel shipped around 48h after I bought it, starting this huge fork only 48 hours later.

April 23, 2026
Rated 4 out of 5 stars

Be careful, the amount of filament you want is as an addiction..

So in December ordered a P2S with some filament to start as a newbie on the 3d world. After 5 months, I think it's a new hobby to me. Starting to create required stuff for my house, and printing from the resouces and creators around the world
The only thing I didn't think of, but more figuring out, is the necessary colours (and/or types) of filament need to aquire. It's looking like an addiction to me.
Unfortunately, it seems that Bambulab can't keep up with filling up their warehouses as some filaments are constantly out of stock. Hope they will improve this process, as I have (for example) wait for like 4 weeks untill the Matte Desert Tan was back in stock and I could order it.

April 17, 2026
Rated 5 out of 5 stars

Bambu Labs has the most plug and play…

Bambu Labs has the most plug and play product I’ve come across. Everything worked immediately and the handy app is truly handy. More addictive than social media scrolling through endless print ideas, sending them to my printer and keeping it running all day and night. I can also watch my print jobs from anywhere from the app.

April 23, 2026
Rated 2 out of 5 stars

Support process needs improvement

Support person was not helpful and I couldn’t speak to anyone on the phone directly. Finally purchased and it arrived very damaged. Again couldn’t speak to anyone directly on the phone and the support agent was not helpful. We now have to pack this massive broken box back up, wait for fedex to pick it up and then the company will ship a new one once received. Not a smooth process or acceptable customer service for an almost $3000 purchase.

April 23, 2026

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