Our Sales Representative, Sean Keane, was very quick to provide quote details and follow up after the sale. Both he and Dan from Customer Service made sure everything went smoothly and that we had wh... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great company to deal with. Georgia was brilliant. sourced the product i needed quickly and was dispatched in good time. will be using them much more in the future due to them being reliable. communic... See more
Company replied
The sales rep is very fast in responds and able to quote efficiently with the correct parts required. Pricing wise reasonable and the lead time is short. Will continue to support EU Automation. Thanks... See more
Company replied
Great Service and prompt communication on estimates and the final order. Its was a pleasure to work with a company once again that is focused on the customer more than the sale. I will be doing busine... See more
Company replied
Company details
Written by the company
EU Automation gives you access to a world of automation parts at your fingertips. Whether it’s obsolete, reconditioned, or new automation parts, we’re here when you need us most.
Contact info
Hessenring 15 K, 64546, Mörfelden Walldorf, Germany
- 01785 558485
- marketing@euautomation.com
- euautomation.com
4.7
Excellent
5K reviews
Replied to 70% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Reply from EU Automation
Tack för de 5 stjärnorna, vi hoppas att vi snart kan samarbeta igen.
Daniel
Reply from EU Automation
Thank you for the 5 stars Giuseppe,
We hope we can impress again soon!
Daniel
The parts I was looking for were in…
The parts I was looking for were in stock and at the best price I found anywhere. I received a prompt response on my request for a quote providing lead time and price. Delivery was fast, even with the parts coming from Europe.
June 13, 2025
Reply from EU Automation
Thank you for taking the time to leave such a lovely review Michael.
We really hope we can work together again soon.
Daniel
Reply from EU Automation
Thank you for the 5 stars Nicolas, we really hope we can work with you again soon.
Daniel
Very good service
June 17, 2025
Reply from EU Automation
Thank you for the 5 star review!
We really look forward to helping again soon.
Daniel
They always satisfied me.
The price offer is created in a short time and usually contains multiple solution options so that the customer can choose the one that suits him best.
When communicating by phone, I appreciate a native speaker in my language - Czech.
June 11, 2025
Reply from EU Automation
Thank you for taking the time to leave us a review Kamil, we really hope we can help again in the future and look forward to building a lasting business relationship.
Daniel
Reply from EU Automation
Thank you for the 5 stars Walt.
We hope we can work together again soon.
Daniel
Reply from EU Automation
Thank you for taking the time to leave us a review Dane. We hope we can work with you again soon and impress even more.
Daniel
Reply from EU Automation
Thank you for taking the time to leave us a 5 star review Danny. We hope we can work together again soon!
Daniel
Efficient and reliable Supplier
EU Automation has been an excellent partner — consistently cooperative, supportive, reliable, and efficient in supplying quality electrical items. Their prompt service and dependable communication make them a trusted and valued supplier. Special thanks to Mr. Darren Ng and Ms. Celine Wong for their great cooperation and support. Highly recommended.
June 6, 2025
Unprompted review
Reply from EU Automation
Thank you for taking the time out to leave us such a lovely review. I know Darren and Celine will really appreciate the kind words and we really hope we can work together again soon.
Daniel
Reply from EU Automation
Thank you for the 5 stars! We really hope we can work together again soon.
Daniel
A great service and professionality
A great service and professionality. We really appreciate competence and kind service of Francesco Scotti, who was our referent in order to delivery a very important item for us. Thank you very much!
May 19, 2025
Unprompted review
Reply from EU Automation
Thank you for the 5 stars Barbara!
I have forwarded your compliments onto Francesco, who I know will really appreciate your comments. We really look forward to working together again.
Daniel
Reply from EU Automation
Thank you for the 5 stars Saul!
We look forward to helping you out in the future.
Daniel
Reply from EU Automation
Thank you for the 5 stars Vanessa, we really hope you will allow us to work with you again.
Daniel
Reply from EU Automation
John, we really know speed is important within our industry so we cannot thank you enough for the feedback on us having a fast service. We really look forward to working with you again soon.
Daniel
Reply from EU Automation
Thank you for the 5 stars Steve,
We really look forward to working with you again.
Daniel
Heather Gilespie has been helping us…
Heather Gilespie has been helping us with our company purchases and has been amazing! She's resourceful, follows up, organized, and super easy to work with.
May 8, 2025
Reply from EU Automation
Thank you for the 5 star review! I have passed on your compliments to Heather, who I know will be very happy and looking forward to helping you again soon.
Daniel
Reply from EU Automation
Thank you for the 5 stars Helen,
We know how important speed can be within our industry so its great to hear we are doing well.
We hope we can help again soon.
Daniel
Chris Chana is always so helpful!
Chris Chana is always so helpful!
He is very quick to respond and extremely helpful.
April 28, 2025
Reply from EU Automation
Thank you for the glowing review Sophie, I know Chris will really appreciate the positive feedback and we hope we can help again soon.
Daniel
Customer Service
Wrong part was sent but they took care of the refund. Good customer service.
April 16, 2025
Reply from EU Automation
Glad we were able to solve the wrong part issue Daniel, we hope we can help again soon.
Daniel
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