EU Fleet Solutions Limited Reviews 3,850

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I recently bought a sofa and armchair from a company in Lancashire, and as i live right down in Kent i was quite concerned to learn that delivery would be handled by a third party.I need not have worr... See more

Rated 4 out of 5 stars

The service once delivery date had been agreed was seamless. The delivery drivers couldn’t do anymore. However , previous agreed delivery did not arrive in time hence I was out of the house. I wrote p... See more

Rated 5 out of 5 stars

Second time dealing with the delivery company / fella he is professional caring and knowledgeable and he remembered us from last delivery and asked after my dog who had been poorly .. that made my hea... See more

Company replied

Rated 5 out of 5 stars

I can not praise this delivery company enough Not only did the manager Dom went over & beyond he made sure my delivery came a day early. The items was for my daughters birthday Dom arranged for m... See more

Company replied

Company details

  1. Courier and Delivery Service
  2. Business to Business Service
  3. Courier Service
  4. Delivery Service
  5. Shipping Company
  6. Transportation Service

Written by the company

EU Fleet Solutions are not just another delivery company. We offer a full logistics solution, specialising in Two Man Delivery but also delivering thousands of parcels every day in a variety of sectors including electricals, home and garden, B2C and B2B. We are a family business born into logistics that deliver with care – and believe us, we really do care. Our team work hard to provide you an exceptional delivery service, offering a three-hour delivery window – room of choice for two man delivery, live delivery updates, a friendly and helpful delivery team and a passionate customer service team to support you from start to finish. Why EU Fleet Solutions? We care. It really is that simple. That’s why we manage our client’s products from start to finish – handling everything from the receipt of goods, storage, sortation and distribution. Your goods are safe with us. We operate from a centrally located head office in Birmingham with a secondary warehouse based in the North, allowing us to accommodate your national network with ease.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 5 out of 5 stars
EU Fleet Solutions Limited logo

Reply from EU Fleet Solutions Limited

Thank you so much for this review - we really appreciate it and are glad we could be of service.

Many Thanks

Di

Rated 5 out of 5 stars

Very professional

Very professional, always in contact ,new exactly when they where coming ,informed frequently

April 23, 2022
EU Fleet Solutions Limited logo

Reply from EU Fleet Solutions Limited

Hi Debra,

I am so happy you had a pleasant experience with EU Fleet - we really appreciate your review.

Take Care

Di

Rated 5 out of 5 stars

Great

Great service , friendly and very punctual I would highly recommend thank you

April 23, 2022
EU Fleet Solutions Limited logo

Reply from EU Fleet Solutions Limited

Thanks for this, Liz. I'm so happy we could be of service to you.

Take Care

Di

Rated 5 out of 5 stars

Amazing

There was a manufacturing issue with a sofa that I ordered, but I had a phone call with Dom and he resolved the issues straight away! 😊

April 23, 2022
Unprompted review
EU Fleet Solutions Limited logo

Reply from EU Fleet Solutions Limited

Hi Fatema,

We really appreciate this five star review - thank you so much.

Take Care

Di

Rated 5 out of 5 stars

Service was great very helpfull and…

Service was great very helpfull and kind thank you for zubeir and Dan

April 23, 2022
Unprompted review
EU Fleet Solutions Limited logo

Reply from EU Fleet Solutions Limited

Thanks for this - Zubair and Dan are a credit to our team and I will definitely be sending your kind words over to them.

Many Thanks

Di

Rated 5 out of 5 stars

Amazing customer experience

I can not praise this delivery company enough
Not only did the manager Dom went over & beyond he made sure my delivery came a day early. The items was for my daughters birthday Dom arranged for my items to be delivered asap I mean he sorted it less then 24 hours!
My delivery driver John was also amazing so polite , friendly, he helped with the items.
We need more people delivering this amazing customer service.
Thank you so much you made one little girl very happy for her birthday
You can fully trust this company with any deliver!

April 22, 2022
Unprompted review
EU Fleet Solutions Limited logo

Reply from EU Fleet Solutions Limited

Oh wow, Bali - thank you!!
Dom is a real credit to our team and I'm so glad that you think so to. We will always endeavour to do everything we can to make your delivery as smooth as possible because as our customer, you are our top priority.
John is also a star in our delivery team and I'm so glad you got a chance to meet him.
I will pass your lovely words over to Dom and John - I know they will be over the moon.

Many Thanks

Di

Rated 5 out of 5 stars

Excellent communication

Excellent communication. Turned up as expected, very friendly delivery men. Place furniture where I wanted and unwrapped it. Fab service thank you!

April 20, 2022
EU Fleet Solutions Limited logo

Reply from EU Fleet Solutions Limited

Hi Cheryl,

Thank you so much for your really kind review - we're so happy that we could be of service to you.

Take Care

Di

Rated 5 out of 5 stars
EU Fleet Solutions Limited logo

Reply from EU Fleet Solutions Limited

Hi Emma,
Thank you kindly for this review - we really appreciate it and are glad we could be of service.

Many Thanks

Di

Rated 5 out of 5 stars

Very good delivery service

Very good delivery service. Very happy and very polite people. 5*****

April 18, 2022
EU Fleet Solutions Limited logo

Reply from EU Fleet Solutions Limited

Hi Jon,

This is great to read, thank you so much.

Take Care

Di

Rated 5 out of 5 stars

Absolutely brilliant service the lads…

Absolutely brilliant service the lads were pleasant efficient and on time would definitely recommend fleet

April 16, 2022
EU Fleet Solutions Limited logo

Reply from EU Fleet Solutions Limited

Hi Julie,

Wow, thank you so much for this lovely review. I will be sure to pass your kind words onto the team that were delivering for you.

Take Care

Di

Rated 5 out of 5 stars

Everything good

Everything good with excellent communication’s.
Unfortunately I haven’t opened and built the wardrobe due to illness.

April 16, 2022
EU Fleet Solutions Limited logo

Reply from EU Fleet Solutions Limited

Hi Anthony,

Firstly, I am so sorry that you have been ill - I wish you a speedy recovery.
Thank you for taking the time to write this lovely review - it really does mean a lot to us.

Take Care

Di

Rated 5 out of 5 stars

lovely men dropped my sofa of and took…

lovely men dropped my sofa of and took it round the side gate and managed to get it though without a problem

April 14, 2022
EU Fleet Solutions Limited logo

Reply from EU Fleet Solutions Limited

We're so pleased that you were happy with our delivery team - they are certainly a credit to our company and I will be sure to pass these comments over.

Many Thanks

Di

Rated 5 out of 5 stars

Very good and prompt service

Very good and prompt service, I would recommend to everyone

April 11, 2022
EU Fleet Solutions Limited logo

Reply from EU Fleet Solutions Limited

Hi Mazuba,

Thank you so much for taking the time to give us 5 stars. We're delighted that your experience with us was a positive one!

Many Thanks,
Steven

Rated 5 out of 5 stars

Mirrored radiator cover

Excellent and quick delivery. Very friendly
Thank you

April 10, 2022
Unprompted review
EU Fleet Solutions Limited logo

Reply from EU Fleet Solutions Limited

Hi Sofia,

We're are delighted that we were able to offer you a positive experience with your delivery. Thank you for your wonderful feedback.

Kind regards
Steven

Rated 5 out of 5 stars

Five Star

Fast, friendly, helpful and professional.

April 10, 2022
EU Fleet Solutions Limited logo

Reply from EU Fleet Solutions Limited

Hi Dan,

Thank you so much for taking the time to give us your amazing 5 star feedback. Have a great day!

Kind regards
Steven

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