EU Fleet Solutions Limited Reviews 3,850

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I recently bought a sofa and armchair from a company in Lancashire, and as i live right down in Kent i was quite concerned to learn that delivery would be handled by a third party.I need not have worr... See more

Rated 4 out of 5 stars

The service once delivery date had been agreed was seamless. The delivery drivers couldn’t do anymore. However , previous agreed delivery did not arrive in time hence I was out of the house. I wrote p... See more

Rated 5 out of 5 stars

Second time dealing with the delivery company / fella he is professional caring and knowledgeable and he remembered us from last delivery and asked after my dog who had been poorly .. that made my hea... See more

Company replied

Rated 5 out of 5 stars

I can not praise this delivery company enough Not only did the manager Dom went over & beyond he made sure my delivery came a day early. The items was for my daughters birthday Dom arranged for m... See more

Company replied

Company details

  1. Courier and Delivery Service
  2. Business to Business Service
  3. Courier Service
  4. Delivery Service
  5. Shipping Company
  6. Transportation Service

Written by the company

EU Fleet Solutions are not just another delivery company. We offer a full logistics solution, specialising in Two Man Delivery but also delivering thousands of parcels every day in a variety of sectors including electricals, home and garden, B2C and B2B. We are a family business born into logistics that deliver with care – and believe us, we really do care. Our team work hard to provide you an exceptional delivery service, offering a three-hour delivery window – room of choice for two man delivery, live delivery updates, a friendly and helpful delivery team and a passionate customer service team to support you from start to finish. Why EU Fleet Solutions? We care. It really is that simple. That’s why we manage our client’s products from start to finish – handling everything from the receipt of goods, storage, sortation and distribution. Your goods are safe with us. We operate from a centrally located head office in Birmingham with a secondary warehouse based in the North, allowing us to accommodate your national network with ease.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 5 out of 5 stars

Prompt efficient service throughout and…

Prompt efficient service throughout and courteous pleasant delivery men who telephoned in advance to arrive on time.

May 21, 2022
EU Fleet Solutions Limited logo

Reply from EU Fleet Solutions Limited

We're delighted to read this review - thank you so much!
Glad we could be of service to you.

Many Thanks

Di

Rated 3 out of 5 stars

This was an order for my elderly 87…

This was an order for my elderly 87 year old mum in law.. told delivery would be between 5 and 8pm ( which was bad enough for a lady who gets very tired and often goes to bed early. Had a call at 7pm telling me they would be an hour.. The lorry didn't turn up till nearly 10pm! Not impressed with service at all

May 20, 2022
Rated 5 out of 5 stars

Quick delivery

Quick delivery, reply to emails quick and helpful with any problem would defo recommend

May 13, 2022
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Reply from EU Fleet Solutions Limited

Good Evening Donna,

Thank you so much for this five star review - we're so pleased that you were happy with our service.

Take Care

Di

Rated 5 out of 5 stars

Alan was so helpful on delivering and…

Alan was so helpful on delivering and when was unhappy with sofa went out of his way to help me on collection. Best delivery service I have had !!!!

May 11, 2022
Unprompted review
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Reply from EU Fleet Solutions Limited

Hi Becky,

Alan is a credit to our company so we are so pleased that you have experienced this for yourself.

All the best

Di

Rated 5 out of 5 stars
EU Fleet Solutions Limited logo

Reply from EU Fleet Solutions Limited

Hi Lisa,

Thanks so much for taking the time to write this review - we're so happy that you were pleased with our service.

Many Thanks

Marco

Rated 5 out of 5 stars

John @ Steve who delivered to our house…

John @ Steve who delivered to our house today where very helpful with a issue we had 2 really nice guys went above and beyond from Gary and Lynn from Coatbridge

May 10, 2022
Unprompted review
EU Fleet Solutions Limited logo

Reply from EU Fleet Solutions Limited

Hi Gary - we really appreciate this, thank you so much for the five stars! I'll be sure to pass this directly over to John and Steve.

Many Thanks

Marco

Rated 5 out of 5 stars

absolutely brilliant service after a…

absolutely brilliant service after a few hassles here & there you gave 101% & more good service & delivery thank you so very much

May 10, 2022
EU Fleet Solutions Limited logo

Reply from EU Fleet Solutions Limited

Hello Samuel,
This is great to read - thank you so much! We're so glad we had the chance to be of service to you.

Many Thanks

Di

Rated 5 out of 5 stars

Polite, Respectful and Careful

Alan delivered our furniture in an exemplary manner. He was kind and polite. He rang ahead to let me know when he was coming and turned up when he said he would. He was careful in the house and took away the damaged unit in the same packaging that he delivered its replacement.

May 9, 2022
Unprompted review
EU Fleet Solutions Limited logo

Reply from EU Fleet Solutions Limited

Hi Steve,

We really appreciate you taking the time to review us and for giving us five stars. Alan is a credit to our company, we're so pleased that you agree.

Take Care

Di

Rated 5 out of 5 stars

Best service with Alan

Best service with Alan, huge help and very friendly - thank you!

May 9, 2022
Unprompted review
EU Fleet Solutions Limited logo

Reply from EU Fleet Solutions Limited

Hi Alfie,

We're so pleased that you had the chance to meet Alan - he's a credit to the business and always puts in 100% to keep our customers happy.
Thank you so much for the review.

Take Care

Di

Rated 5 out of 5 stars

Absolutely over the moon with items…

Absolutely over the moon with items received also delivery drivers was amazing couldn't ask for better service I'm so pleased. Thank you so much

May 9, 2022
EU Fleet Solutions Limited logo

Reply from EU Fleet Solutions Limited

Hello Vicky,

I am delighted that you took the time to write this review - it means so much to us that you were happy with our delivery team.

Take Care

Di

Rated 5 out of 5 stars

Great

Great!
Alan was quick and careful with my delivery. EU Fleet customer care helped me out with a problem I had with my original order - thanks for a great service guys!

May 7, 2022
Unprompted review
EU Fleet Solutions Limited logo

Reply from EU Fleet Solutions Limited

Hi Chloe,

It means so much to us when our customers take time out of their busy days to write us a review - particularly when it's a lovely review like this.
Thank you so much.

Take Care

Di

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