EU Flight Delay, LLC Reviews 

32
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Very pleasant experience! Anna was very professional and informative. She was quick to respond and took care of things in a very timely fashion. She advised me of the possible outcome and fees asso... See more

Company replied

Rated 5 out of 5 stars

Anna did an excellent job for me & my family. I didn’t even realize that I was entitled to a refund on a cancelled flight until I spoke with her. She answered all of my question in a quick, profession... See more

Company replied

Rated 5 out of 5 stars

I contacted EU Flight Delay after my claim was dropped by Air Help - I was told I had a jurisdiction issue and my case wasn’t worth pursuing. My homebound flight from Hungary was cancelled last summer... See more

Company replied

Rated 5 out of 5 stars

Back in 2017 my connecting flight was delayed by five hours in Dublin. I filed a claim with the airline but they refused to compensate us. I contacted AirHelp but two years later they were still unabl... See more

Company replied

Company details

  1. Flights Search Site
  2. Travel Agency

Information provided by various external sources

EU Flight Delay is the only U.S.-based flight compensation company, helping American passengers get compensated for delayed and canceled flights to or from Europe.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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4.7

All reviews

(32)

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Rated 5 out of 5 stars

Very pleasant experience

Very pleasant experience! Anna was very professional and informative. She was quick to respond and took care of things in a very timely fashion. She advised me of the possible outcome and fees associated with her services and time frames.
I ended up getting half of my ticket price back, which was a total surprise.
I would highly recommend Anna and her services to anyone who had missed a flight for any reasons.
Thank you so much!

February 13, 2020
Unprompted review
EU Flight Delay, LLC logo

Reply from EU Flight Delay, LLC

Thanks so much for your thoughtful and thorough review, Zsanett.

Rated 5 out of 5 stars

Anna did an excellent job for me & my…

Anna did an excellent job for me & my family. I didn’t even realize that I was entitled to a refund on a cancelled flight until I spoke with her. She answered all of my question in a quick, professional manor and was able to get me a refund faster than expected. I’m so glad that I trusted her to file a grievance on my behalf. Thank you again Anna!!!

January 3, 2020
Unprompted review
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Reply from EU Flight Delay, LLC

Thank you for the review, Anita.

Rated 5 out of 5 stars

Smooth, Easy Process!

EU Flight Delay helped us get reimbursement that we didn’t even know we were entitled to! The process took a couple months but it was easy and the benefit was worth it! Working with this company was a delight and I highly recommend them.

January 1, 2020
Unprompted review
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Reply from EU Flight Delay, LLC

Thanks so much, Anna.

Rated 5 out of 5 stars

In a matter of about a month Eu flight…

In a matter of about a month Eu flight delays got me $1,980 for a long forgotten delayed flight. I am very impressed with their professionalism. My money came fast and easy for a flight that was delayed more than a year ago. Thanks Anna!

December 6, 2019
Unprompted review
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Reply from EU Flight Delay, LLC

Glad to help! Thanks so much for your review, Zsuzsa.

Rated 5 out of 5 stars

I m so grateful to EU flight delay…

I m so grateful to EU flight delay especially Anna!
My flight delayed and I missed my connection flight, I stayed in Zurich 6 hours!
I said my problem to Anna. Anna made me every paperwork, I just signed! Few weeks later I had a compensation!
She was very friendly, helpful, correct, and fast!
Great company, great costumer service!
I will recommend this service for anyone!
Thank u so much Anna!

December 4, 2019
Unprompted review
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Reply from EU Flight Delay, LLC

Thanks so much, Monica. It was a pleasure helping you get compensated.

Rated 5 out of 5 stars

Perfect customer service

Perfect customer service, easy process!

December 4, 2019
Unprompted review
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Reply from EU Flight Delay, LLC

Glad to help, Nora. Thanks for taking the time to review us.

Rated 5 out of 5 stars

EU Flight Delay

EU Flight Delay, LLC did an excellent job when I needed assistance to receive compensation from the airplane company, since my flight was cancelled. They provided a great and professional work that is greatly appreciated.

October 29, 2019
Unprompted review
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Reply from EU Flight Delay, LLC

Thank you for your review, Csaba. We were glad to help!

Rated 5 out of 5 stars

I was delayed on a flight from Europe…

I was delayed on a flight from Europe to the US when the flight home was canceled. Instead of taking 9 hours, the reticketed flights took 18 hours. After contacting EU Flight Delay from home, I was able to recoup several hundred dollars for my delays, inconvenience, meals and incidentals. It was easy to use via emails. Very professional.

October 23, 2019
Unprompted review
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Reply from EU Flight Delay, LLC

Thank you so much for the review, Carolyn.

Rated 5 out of 5 stars

QUICK, PROFESSIONAL, HELPFUL

Back in 2017 my connecting flight was delayed by five hours in Dublin. I filed a claim with the airline but they refused to compensate us. I contacted AirHelp but two years later they were still unable to collect any money. That's when I heard about EU Flight Delay. In exactly four weeks, I received my compensation! Anna was very professional and helpful!

October 21, 2019
Unprompted review
EU Flight Delay, LLC logo

Reply from EU Flight Delay, LLC

Thanks so much for your review, Aniko. I am really glad we were able to get you compensated.

Rated 5 out of 5 stars

Fast

Fast, through, pleasant to deal with and successful. I recommend EU Flight Delay with no reservations.

October 16, 2019
Unprompted review
EU Flight Delay, LLC logo

Reply from EU Flight Delay, LLC

Thanks so much, Arthur.

Rated 5 out of 5 stars

EU Flight Delay is great!

EU Flight Delay worked on my case patiently from Apr.of 2019 and finally got me even more money than I had expected. I got stuck at the airport in Lisbon for almost 24 hours but because it all happened a while ago and because it wasn't clear who was responsible, I didn't have much hope of getting compensated. I was overjoyed when I learned that even though it took 5 months, EU Flight Delay was able to get me the payment I was hoping for.
Thank for them so much for all of their professional work and for always answering my questions along the way.

October 13, 2019
Unprompted review
EU Flight Delay, LLC logo

Reply from EU Flight Delay, LLC

Thank you for your review, Erika. We're so glad to have been able to help you get compensated.

Rated 5 out of 5 stars

EU Flight Delay took care of what would…

EU Flight Delay took care of what would have been a very long process to get the money to which I was entitled. Anna, their representative, was the best. She arranged for me to receive my money quickly with no hassle. I hope EU Flight Delay acknowledges Anna for her fantastic service. I would recommend EU Flight Delay to everyone.

September 9, 2019
Unprompted review
EU Flight Delay, LLC logo

Reply from EU Flight Delay, LLC

Thank you kindly!

Rated 5 out of 5 stars

Anna was so helpful and kind

Anna was so helpful and kind. She was quick to answer any questions and really she did all the work. I just gave her my information and a few weeks later sent me an email that I was awarded compensation. She is wonderful to work with and I wouldn't hesitate to work with her again!

September 5, 2019
Unprompted review
EU Flight Delay, LLC logo

Reply from EU Flight Delay, LLC

Thank you, Julie. It was great working with you!

Rated 5 out of 5 stars

Anna provides a great service

Anna provides a great service. She successfully negotiated with the airline for me and managed to get compensation for a late flight. The entire process was professional, hassle-free, and very simple. In just a few weeks the funds were in my account. Communication with Anna was pleasant and she was very helpful and knowledgable. Her services are highly recommended to anyone who had a late flight going to the European Union or departing form the European Union. Thank you, Anna!

August 30, 2019
Unprompted review
EU Flight Delay, LLC logo

Reply from EU Flight Delay, LLC

Thank you so much for your review!

Rated 5 out of 5 stars

Anna made the whole process very easy.

Anna made the whole process very easy.
We received compensation from a delayed SAS flight with no problems.

July 26, 2019
Unprompted review
EU Flight Delay, LLC logo

Reply from EU Flight Delay, LLC

Thank you for taking the time to write this review, Mike! I really appreciate it.

Rated 5 out of 5 stars

Fast

Fast, efficient, easy. I just received my compensation. I only had to sign the paperwork and wait till the pros doing the hard work. Thank you so much for your help and support! I definitely will recommend your service for everybody.

July 25, 2019
Unprompted review
EU Flight Delay, LLC logo

Reply from EU Flight Delay, LLC

Thanks so much, Paul! We're glad to have been able to help.

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