Eufy Reviews 13,076

So far I like the battery life and the quickness. I am still trying to learn all the functions.

You divide the order into 2 shipments Ship1 received Ship2 not received and till now the refund is not completed. also you request to return the items that i did not receive

My Little Cleaning Pal
A year+ in and my Eufy has become my cleaning buddy. It's saved me hours of sweeping and gets into places I can't. Sometimes we clean together, and I feel so productive. Seriously some of the best money I've ever spent. :)

The cameras were very easy to setup. Love not having to pay to use my own camera and I am in control of my videos. Have recommended these products to my children and family. Great value with lots of cool features. Zoom and tracking function is state of the art.

Spend several several hundred dollars in the mop quit working just after the warranty expired.

We like the clarity of the pictures but the two cameras that we purchased in September will not hold a charge. We have them in direct sunlight but are still having to charge them every other day if not everyday. Is there a way to change the batteries?

Very easy to install. App is very user friendly. Waiting to see how it works in the cold but so far very happy with product and app.

I have two cameras and one doorbell from eufy. I am pleased with all three. Robust construction, straight forward installation, trouble-free operation to date …

Bought a very expensive system to cover all areas. Several components failed after a few months, their after service was appalling. Replacement parts were sent which worked for a few months but they failed also. When contacted the EUFY /ANKER were obstructive to the point of hostile/ aggressive and incredibly rude but seemed delighted to inform us that the replacement parts were only covered by warranty starting when the original order was received.
They'd lasted less than a year.
They must use very poor quality materials and parts if they can not even last a year.
Thousands of detailed poor reviews note the same.
Any positive reviews are offer a short phrase praising in a most abstract way suggesting they are almost certainly paid for fakes.
This is a company that must not be trusted and their products are rubbish

Cameras and door lock work very well, easy set up, I'm satisfied with purchase.

Super easy to order through Eufy App

Thank you for making it easy to go into Eufy app and order what I need.

Classic modern multi national company flogging cheap tat from the far east that breaks just out of warranty period when customer service will let you know their is nothing they can do to help.
Fancy website fancy looking product but only fit for recycling bin.
Avoid they are liars

I had a home base that was showing a red light, and I was not getting able to get any video capture from my Eufy security system. I reached out to Eufy tech support and they advised that the home base was indeed bad! I purchased a new home base but that has not resolved my problem! I really like my system , but now it does me no good until it is working!

installed five solocam 340s which rely on the included solar panel to keep the battery topped up and the camera to be recording/ operating as intended.

After five months the solar panels on all units failed, water had ingressed - known fault and so the batteries were not charging so the whole principle behind the solocam s340 had failed. It was useless.

The only way I could get the cameras to work was to dismount them from the outside, not straightforward and very time consuming, to charge them inside.

I contacted customer support who asked me to return them which I did on the proviso I would recieve not only replacements by return but once their promised experts had chance to see why they had failed I'd receive an explanation.

I was worried I had spent a significant amount on something not fit for purpose.

Sadly I had.

I received no explanation.

The replacement solar panels were fitted -12 months later they had all failed again and none were charging the battery.

Eufy's response was tough they're out of warranty.

Every solar panel they supply will fail from my experience and thousands of others reading online.

Save your time money and energy do not buy a product that a company knows will fail around the 12 month mark. Customer service are full of the usual we truly understand blah blah blah but refuse to answer the question - what is the expected lifespan range of a eufy solar panel.

A year means it's a disposable item which is rubbish especially when I spent over a thousand pounds on a system.

Anker Provided me with a discount after all of my troubles of trying to get a replacement device due to fault battery. However the discount code was incompetent as the original offers on the website were more greater than the discount code provided. Which was a standard 20%, ultimately you did not really offer me anything fair for the faulty product, instead tried to cover a gesture of good will with an unfair and misleading proposal. You came short in supporting me with good customer service. ultimately im out of pocket and wasted my time conversing with your customer service.

My experience with eufy has been great for the most part I have used the pump daily for 3 months thus far. Its worked well but I often have issues with having sore nipples after two pumping sessions. It definitely can work if exclusively pumping but it causes soreness, even on the lowest settings.

Terrible company with terrible delayed service. If you have a problem while your product is still within a return period then your best bet is to return it, do not wait.
This company will drag out the process of warranty until it is too late to return. Then they offer you a "refurbished"
product in exchange and then make you wait while they send packaging, then you ship back, then you may get a returned product, all while you have no product that you paid for.
Eight weeks with no working product.
Scam

We love the ability to host our own security and doorbell video, and access it from anywhere without a subscription.

Giving the ability to keep my video local. The price of the devices being low. The design being smooth.