Euphoria One Reviews 

1,053
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional product quality, describing the hair as beautiful, long-lasting, and maintaining its silky, soft texture. Many people highlight the fantastic customer service, noting staff are helpful, quick to respond, and resolve issues instantly. The efficient ordering process and fast delivery service are also frequently commended. However, some customers noted delivery issues, experiencing significant delays or non-receipt of orders. A few others felt the hair quality was poor, describing it as synthetic-like, thin, or breaking quickly. These problems occasionally led to dissatisfaction with customer service when attempting resolution.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers expressing satisfaction with the quality... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the hair extensions as... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness, friendliness,... See more

Order

Users describe positive interactions with order, highlighting quick dispatch and excellent communication,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast dispatch and delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used euphoria one now for the past two years, the hair is always beautiful quality and lasts for my clients, the extra thick is stunning hair. Also the new messages service is just fab, had a p... See more

Rated 5 out of 5 stars

Hello all girlies out there if you’re looking for top quality hair at AMAZING 🤩 prices this is the place to be . I’m a regular buyer and recently converted my hair dresser as I believe Every woman ne... See more

Rated 5 out of 5 stars

Absolutely fantastic communication they really know their products and answered all my questions straight away. I made a mistake with my order and they resolved it instantly, no hassle at all. I fi... See more

Rated 5 out of 5 stars

I have been using this company for their tape in extensions for several years now. I am more than happy with their quality and their customer service. I’m not able to find anything like this with this... See more


Company details

  1. Beauty & Well-being

Written by the company

We source and manufacture some of the best quality hair in the world. At Euphoria One Hair Extensions we pride ourselves in supplying the UK with excellent quality human hair extensions. We work tirelessly to provide a professional, helpful and caring customer service and have a professional team on hand to deal with any query you may have.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(1,053)

98 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing hair

Amazing hair, and amazing customer service. I made a mistake with a shade contacted euphoria one and they sorted it straight away! Minimal stress!

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve used euphoria one since 2022

I’ve used euphoria one since 2022
They offer excellent service
They do free colour match. All you have to do is send them a photo.
I had an issue this morning. Within 10 minutes they got straight back to me. The issue was corrected, I will never use another company.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Can’t fault them!

The customer service team were so quick with response when I needed help! I ordered hair & it came next day as promised! Fitted into a clients hair & she is so happy with the finished result! Will 100% be using them again!

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I recently started using Euphoria Hair for my business and also ordered some for myself, and honestly, the experience has been amazing. I was struggling to find the right colour match for my hair, but the team were so helpful — they checked multiple times, made sure I was completely happy, and kept me updated every step of the way.

Their communication was 10/10 — I even got follow-up messages after my order arrived to check I was satisfied. The colour match turned out absolutely perfect, and the hair quality is gorgeous. Euphoria Hair have been really good, and I’ll definitely keep using them for both my business and personal orders! 💕

October 28, 2025
Rated 5 out of 5 stars

Been a professional hair extension…

Been a professional hair extension specialist for 5 years and always used euphoria one hair, hair is outstanding massive shade range and the customer service go above and beyond to help out

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Well Done Euphoria One !!

Hair is beautiful quality and fantastic prices !!
Contacted via what’s app and got a response quickly
Order at 7am Monday and they were delivered by 2.40pm Tuesday

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Very Highly Recommend!!!!I have been using this company for…

I have been using this company for their tape in extensions for several years now. I am more than happy with their quality and their customer service. I’m not able to find anything like this with this kind of quality in the United States, and the price is amazing!. I would highly recommend these tapes to anybody who is looking for extensions that are long lasting very high-quality and their color selection is extremely vast!

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, fast delivery service, most of all finally found what I was looking for ‘just right position spray, it’s fantastic and does the job superb

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

I wouldn’t look elsewhere now

Honestly, couldn’t fault EuphoriaOne. Not my first set of extensions from them and it certainly won’t be my last.

Had hair from another supplier before which just tangled and knotted all the time - but these are just gorgeous, and never had a repeat of this problem with EuphoriaOne!

The product itself is incredible, super smooth and perfect colour match to previous for me.

Customer service wise, I had a minor delay in delivery but that was down to the courier more than anything else but I was kept fully up to date on what was going on - with customer service even checking in with me on WhatsApp to ensure I was happy with everything - it really does make all the difference!

I’d happily recommend to anybody

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

This company are the best for sure

This company are the best for sure, the customer service is amazing & the quality of the hair is outstanding, i have bought hair from them in tje past & it was still in great condition after 8 months, i would not buy from anywhere else now, absolutely amazing xx

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Best hair extensions that I have found…

Best hair extensions that I have found yet !! I’ve re used the hair x4 and still on brand new condition. Great for mixing with different tones. Would never go back absolutely amazing !!

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company to work with

Fantastic company to work with . The best customer service with any issue - from tracking deliveries to helping with colour matching . Hair quality is the best I’ve worked with & all my clients love the results . Can’t recommend enough - 5star ⭐️

October 14, 2025
Unprompted review

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