Euphoria One Reviews 

1,052
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional product quality, describing the hair as beautiful, long-lasting, and maintaining its silky, soft texture. Many people highlight the fantastic customer service, noting staff are helpful, quick to respond, and resolve issues instantly. The efficient ordering process and fast delivery service are also frequently commended. However, some customers noted delivery issues, experiencing significant delays or non-receipt of orders. A few others felt the hair quality was poor, describing it as synthetic-like, thin, or breaking quickly. These problems occasionally led to dissatisfaction with customer service when attempting resolution.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers expressing satisfaction with the quality... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the hair extensions as... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness, friendliness,... See more

Order

Users describe positive interactions with order, highlighting quick dispatch and excellent communication,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast dispatch and delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used euphoria one now for the past two years, the hair is always beautiful quality and lasts for my clients, the extra thick is stunning hair. Also the new messages service is just fab, had a p... See more

Rated 5 out of 5 stars

Hello all girlies out there if you’re looking for top quality hair at AMAZING 🤩 prices this is the place to be . I’m a regular buyer and recently converted my hair dresser as I believe Every woman ne... See more

Rated 5 out of 5 stars

Absolutely fantastic communication they really know their products and answered all my questions straight away. I made a mistake with my order and they resolved it instantly, no hassle at all. I fi... See more

Rated 5 out of 5 stars

I have been using this company for their tape in extensions for several years now. I am more than happy with their quality and their customer service. I’m not able to find anything like this with this... See more


Company details

  1. Beauty & Well-being

Written by the company

We source and manufacture some of the best quality hair in the world. At Euphoria One Hair Extensions we pride ourselves in supplying the UK with excellent quality human hair extensions. We work tirelessly to provide a professional, helpful and caring customer service and have a professional team on hand to deal with any query you may have.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,052)

98 reviews in the last 12 months

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Rated 5 out of 5 stars

Euphoria One are absolutely amazing

Euphoria One are absolutely amazing, cannot fault them at all. The hair quality is fantastic and the customer service is 5*, always on hand to answer any questions and are extremely helpful. Wouldn’t go anywhere else.

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

Whatsapp team were amazing and so…

Whatsapp team were amazing and so helpful and got the perfect colour match for me. The hair is such good quality, i waited until i washed my hair to review so i could see if there were any changes but no changes still so soft, shiny and silky. Delivery was also so fast.

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing cant fault them I use them all…

Amazing cant fault them I have been using them for 2 years now for my clients and the hair is amazing

Only thing I think they need to do is update it
Make it look more classy as some of the photos look x rated of the model on the website and also need Apple Pay and add tracking numbers to there orders

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Excellent customer service very responsive
Delivery was very prompt
Very friendly helpful staff
The hair extensions are Excellent quality
Would definitely recommend

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

I've been using euphoria one hair for a while now and have never had any problems, the hair is really good quality and lasts really well... I use the Brazilian i- tips and nanos. Brilliant customer service also

March 2, 2025
Unprompted review
Rated 5 out of 5 stars

Two years on - still top-class customer service

I have used Euphoria for over two years and there was a colour change in the extensions I use, so I contacted the team to ask, could I send in my old samples for them to match. The team were absolutely phenomenal; I asked so many questions & came back with more questions which was never an issue. I appreciated the detailed help so much.

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

The best hair extensions

I always buy my hair tapes from euphoria, it is absolutely amazing and the mixed blends are gorgeous and so soft and luxurious. The staff are fantastic & contact you promptly.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

I have been a hairdresser for 30 years…

I have been a hairdresser for 30 years and been doing extensions for 25 years . I ordered from these guys for the first time . I managed to order the wrong colour totally my mistake . But the customer care was totally amazing offered to colour match offered to show me the new colour before it was posted . Totally blown away by the customer service . I won’t go anywhere else now !!!

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Used in our Salon for 4+ years!

As a salon owner, I have been using Euphoria hair for over 4 years now and have always been so impressed with the level of service on WhatsApp, as well as the quality of the hair + it’s great value! The team are always so helpful, the delivery cut off times are great for the last minute orders and the hair itself lasts so well! Thank you euphoria for being such a great brand and I love working with you!!

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

100% recommend as your hair supplier

I use Euphoria One and have done for over a year as my hair supplier.
The delivery is always quick and easy.
Clients absolutely love the range of hair available and the affordability of the hair.
The hair quality is second to none.

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

The hair quality is excellent. They have great communication with you, you just watsapp them and are always very helpful.They are super fast in delivery, I order my hair and usually it comes the very next day. Couldn't recommend them enough. 5*

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic!

My first experience with Euphoria One has been fantastic! My hairdresser has been purchasing the hair for me for several years, but this is the first time I have dealt with them directly. The hair is always so soft and natural looking, therefore, nobody can ever tell that I wear hair extensions. The customer service was also impressive, with great communication every step of the way, which is rather refreshing in this day and age of customer service. Please maintain this great level of service!

January 8, 2025
Unprompted review
Rated 3 out of 5 stars

The hair on the weave is quality, but manufacturing not so much

The hairs good quality, soft and thick root to tip. 10x better than ClipHair. However, since having my weave fitted I’ve noticed what I’ve now found from research, to be a moustache around the weave. Meaning if I lay down, I can feel all the little hairs that must have been cut for other extensions, or to even out the weight. But it is SO uncomfortable, I can feel this hair around each row (I only have 3 rows), and if I lift the weave up, I can see all the hairs that have been chopped sticking out. It just makes them uncomfortable and I can only hope they soften over time. Even clip hairs awful quality hair was comfortable. Tomorrow is a week since fitting, and I have washed it twice, but it’s still so uncomfortable it’s like stubble going into my scalp, like a layer has been cut off all around the weave during making it.

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

I wouldn’t use another supplier

I wouldn’t use another supplier , this hair quality is another level ! I am a hair extension specialist and I also wear hair extensions myself I purchased Russian hair in December and it’s like it’s just been fitted it’s still so smooth and doesn’t mat ! I love this place also my customers love it I get great reviews everyone’s happy ! Thank you euphoria one x

December 10, 2024
Unprompted review

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