Euro Nootropics Reviews 338

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery, with many noting that orders arrived promptly, often much quicker than expected, even for international shipments. The quality of the products is frequently highlighted as excellent, pure, and consistent, meeting or exceeding expectations. Reviewers also appreciate the smooth process, good communication, and reliable service, with items arriving safely packed and in perfect condition. However, some customers also noted occasional issues with delivery times being longer than anticipated or packages arriving damaged, though these instances were often attributed to the shipping carrier rather than the company itself. A few other people also felt that promised extra products for delays were not included, and some mentioned receiving products with unexpected characteristics like caramel color.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting fast shipping times and... See more

Product

Consumers consistently express satisfaction with the product quality, noting that items are often in good... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high quality of products, with... See more

Service

Customers had positive experiences with service, often highlighting excellent service, good prices, and great... See more

Order

Users describe positive interactions with order, highlighting a straightforward process with no problems,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was late due to Canada Post, not their fault. Euro Nootropics is the best and most reliable source of nootropics; they have the best resources around and extremely quick and efficient customer serv... See more

Rated 5 out of 5 stars

I love this company, their prices are great and the quality of their products is amazing, in nice containers too rather than cheap packets. They do not bombard you with marketing (though it’s one of... See more

Rated 5 out of 5 stars

I have received the package from Euro Nootropics much faster than usual this time around I guess it arrived in half the usual time! I am always happy with the quality of their products and their custo... See more

Rated 5 out of 5 stars

I was skeptical at the first 2 days, but then you surprised me and delivered very fast, within 3 days. You have to take care of the delivery company, because package was damaged and looked like it was... See more


Company details

  1. Herbal Medicine Store

Written by the company

Euro Nootropics sells high quality nootropics, shipped from Europe to all European countries. We offer pure third-party tested nootropics and cognitive enhancers at the best prices !


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

338 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(338)

77 reviews in the last 12 months

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Rated 1 out of 5 stars

I had sent quite a few emails that…

I had sent quite a few emails that never get responded to. They said the ha-966 would be restocked end of September, but I still don't see it. Hoping they will respond to this.

September 27, 2024
Unprompted review
Euro Nootropics logo

Reply from Euro Nootropics

We want to assure you that we’ve responded to your previous emails regarding the HA-966 restock, which was expected by the end of September. Please check your spam folder, as our replies may have ended up there.

However, we cannot guarantee the exact restock date, as it depends on several factors, including test results and conditioning processes. We appreciate your patience and will notify you as soon as it becomes available.

Rated 5 out of 5 stars

Up there with science.bio

Customer service can be annoyingly slow though they will get back to you and ship or refund should there be a issue. Unique reference standards available and definitely a worthwhile company to order from.

July 25, 2024
Unprompted review
Rated 4 out of 5 stars

Forget about their refund policy

Edit: they took a bit but ended up refunding

I bought their piracetam, but shipping company had some issues since they left it on a locker but didn't provided me with a code. I asked them multiple times but in the end said nothing could be done for me to recover it due to a technical issue.

Because of that, it got automatically shipped back to Euro-noot once the time I had for pickup run out.

I have asked EN multiple times for a refund and they don't even bother replying. I send different mails but they don't care. According to my shipping company, the package has already been returned.

July 8, 2024
Unprompted review
Rated 5 out of 5 stars

You get what you pay for! Easy

Overall great experience, order took around 3 bussiness days to ship and we recieved ordered items the following week. The weight of the product was as mentioned on the site and we can't stress enough about how good the quality of their products is. We will be a returning customer for sure!

July 18, 2024
Unprompted review
Rated 1 out of 5 stars

Quality of bromantane

Hi, i am experienced user of bromantane. I tried brom from this vendor and have to say this is not good product. Looks like brom but taste little minty a give me many of side effect. I would say is bad synthetised or so.
I didnt try another product and will not.
Unfortunately

July 6, 2024
Unprompted review
Euro Nootropics logo

Reply from Euro Nootropics

Hi Tom

Thank you for taking the time to share your feedback. We're sorry to hear that you were not satisfied with the quality of our bromantane. We take product quality very seriously and appreciate your concerns.

We would like to assure you that all our products undergo rigorous quality testing, including COA reports, to ensure they meet the highest standards. We have thousands of satisfied customers who regularly purchase bromantane from us in both small and wholesale quantities without any issues.

It's unusual to hear about a minty taste and side effects, which suggests there might have been an isolated issue with your order. We would be happy to look into this further if you could provide us with more details about your purchase.

We value your experience and would like to make things right. Please contact our customer service team at support@euro-nootropics.com so we can address this matter directly.

Thank you for bringing this to our attention.

Best regards,

Rated 5 out of 5 stars

My new gold standard

Euro Nootropics are the new gold standard (my opinion).
They are reachable by phone and were very supportive with email communication. They even responded to my special requests. I am hard to satisfy as a customer, yet Euro-Nootropics has convinced me by providing me with the laboratory analyses.
I ordered Bromantane and Fasoracetam, which both are very interesting for research. They arrived safe and sound.

April 26, 2024
Rated 1 out of 5 stars

NO sent orders and haven't responded for two weeks!

The service is terrible, and the attitude toward customers is unacceptable! I made 2 orders on April 20 and 22. There was enough time before non-working days for the order to be at least sent, or at least tracking, at least some kind of response! But I haven’t received any of this in more than two weeks. Support doesn't respond, as if they are in a bunker, no words are spoken!
People should not even think about ordering from such irresponsible people who don't care about their reputation or clients, if even one real review is found out of all the positive ones...

April 20, 2024
Euro Nootropics logo

Reply from Euro Nootropics

We are unable to fulfill your orders and we ceased correspondence with you via email due to fraudulent activity associated with the payment methods used.

We initially shipped a few orders, but upon discovery of fraudulent transactions, we refunded the original cardholders and incurred additional costs.

Regrettably, we cannot proceed with any further orders from you or your associate who also reviewed us 1 star. Our priority is to maintain integrity and protect our customers and our company from deceptive practices.

Rated 1 out of 5 stars

Weird

My indignation has no limit, the order was made a long time ago, and no tracking number, no answers from support, barely even wrote to them, as their mail some errors with sending messages. the worst service.......

May 1, 2024
Unprompted review
Euro Nootropics logo

Reply from Euro Nootropics

And I will add that we will not ship your order due to previous instances of unauthorized credit card usage linked to your account, therefore we incurred financial losses. The owners of the stolen credit cards initiated disputes for all these orders, resulting in refunds and extra fees of 75 usd per order. Consequently, we cannot accept any further orders from you to mitigate potential risks

Rated 5 out of 5 stars

Deserved those 5 stars

There's nothing I could complain about, from ordering to receiving the package everything went perfectly fine.
Product seems to be very high quality as well, just everything you could ever want. :)
I will definitely order again from this seller and would recommend it to everyone who's interested in nootropics within the EU.

March 20, 2024

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