Eurobikes Reviews 19

Amazing price for the Alpinestars boots 👍

Order date. 08/07/2025. Order No- SOW25/7652
Estimated Delivery -04/08/2025.. I did not receive the delivery. I chased and chased, they told me they did not have stock, was waiting on delivery from supplier, then supplier didn't have stock. So i cancelled the order 20/08/2025. I then didnt receive my money back - so i went to the online help messages and consulted with them. On 20/08/25 i received "Special Agent
Hello! We write to you from Eurobikes. Your order has been canceled and your Refund has been successfully requested, we inform you that within fourteen days it will be credited to the same payment method used, we remind you that in your customer account within your order you can see the date and the status of your refund.
20/08/2025 16:08:46" I then chased again on the 13/09/25, again on 18/09/25, again 21/09/25, again 24/09/25, again, 29/09/25.... and the response i received the 5th time was "Special Agent
Good afternoon, I have claimed the refund of your order SOW25/7652 to the accounting department. We apologize for the inconvenience. Best regards!
29/09/2025 14:31:08" i chased again on 09/09/25, they have since said they are still chasing it up via accounts. I have waited in total between 20th August 2025 untill still the current date and have not received my money back from them for an order which was never completed/delivered and correctly cancelled. Absolute terrible service. I would AVOID AVOID AVOID!

Rapid delivery, product as described and competitive price!

Excellent follow-up for the order. Item well packed, quickly sent, and in top condition.

Ordered items that they couldn't deliver. They cancelled on June 18th and I was supposed to get my money back after 14 days. Now it's August 8th and I still haven't received my money back.
STAY AWAY FROM THIS COMPANY.

Scamming pieces of shit. Waited a month and they cancelled my order, now waiting for a refund but I guess I won't be seeing it. Do not buy!!!

Great product, good price and service.

Order no SOW24/8197 my order is cancled now with 2 months and still no refund. Come on eurobikes.uk get it sorted or I will have to take legal action. No emails no one to answer a phone call. This has to be the worst company I have ever dealt with. If I could give a 0 star rating I would

SOW23/49806
6 weeks I'm waiting for 350€ refund after I waited for months for my delivery in the firs place. Made countless calls, emails and contact attempts without any response from them. They made changes and erased payment history on that order on my account. Scammers. Its sickening.
I'm not the only one so please don't order anything from them.