Eurocell plc - Basingstoke Reviews 18

TrustScore 4 out of 5

4.2

Unit 5, Houndmills Trade Park, RG21 6YW Basingstoke, South Coast, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The order process online was very easy and they have an extensive range of products. I purchased grey fillets and these were delivered in good time. The delivery driver was very helpful and put them... See more

Rated 5 out of 5 stars

If you are looking for a garden room without any fuss and hassle, then Eurocell is where you need to be. They make the products and install them at an affordable and realistic price, cut out the m... See more

Rated 5 out of 5 stars

My order was ready for collection immediately on arrival. Fast and friendly service from the two people there. Whoever trains the Eurocell staff does an excellent job.

Rated 5 out of 5 stars

I had no problem ordering on line, it was straight forward. Delivery person was great, did as i asked where to put my order. Well dill with you again.


Company details

  1. Building Materials Supplier
  2. Garden Building Supplier
  3. Home Improvement Store
  4. PVC Windows Supplier
  5. Roofing Supply Store
  6. Window Supplier

About Eurocell plc - Basingstoke

Written by the company

Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand. SHOP ONLINE WINDOWS

Contact info

  • Unit 5, Houndmills Trade Park, RG21 6YW, Basingstoke, South Coast, United Kingdom

  • 01256 817986

4.2

Great

TrustScore 4 out of 5

18 reviews

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1-star

Replied to 94% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Basingstoke eurocell are utterly…

Basingstoke eurocell are utterly useless, tell you that they will call back on several occasions, but nothing,taken our buisness elsewhere now.
I won't ever call eurocell again.
Anyone reading this ,try 'PlastixPlus' in reading, amazing service!

August 1, 2025
Unprompted review
Eurocell plc - Basingstoke logo

Reply from Eurocell plc - Basingstoke

Your feedback is valuable for improving our products and services, Thank you for bringing this to our attention.
I can only apologise for this happening.
We will investigate this further. Many thanks, Eurocell.

Rated 5 out of 5 stars

Good quality and high spec finish.

The whole process, start to finish has been simple and enjoyable.
Firstly we were visited by Robin, a Eurocell Sales Executive. Immediately his positive attitude was refreshing. His product knowledge was vast, he was able to answer all our questions and made the whole process clear and comprehensible.
We only planned on using that first meeting to gain more information but was so excited by everything offered we unexpectedly placed an order with Robin. We had previously visited a few competitors show rooms so already had a good idea of what we wanted, but Robin was able to really bring our dream to life.
Fast forward a few weeks, George and team came to prep the ground and install the pins.
George took the time to show my children how large the pins are prompting a photo opportunity of the gigantic screws which will definitely be in the photo book at the end of the project.

The following week the garden room is delivered and we have been blown away by the installation of our Eurocell garden room by Garry & Charlie from CSL Construction.
They worked tirelessly into the evening for 3 days, way past sunset in temperates close to freezing. A steady flow of cups of tea happily kept them going.
The garden room itself is exactly what we wanted. Great quality with a high spec finish.
With a 6ft 5" husband to bear in mind, we are very happy with the height of the ceilings, something other competitors fell short of.
Gary and Charlie were a pleasure to get to know and we would use them for other projects in future.
We are looking forward to finishing our whole garden project and enjoying our new garden room/ bar in the summer.
The whole Eurocell team will definitely be invited to the grand opening.

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

siding boards.

I had no problem ordering on line, it was straight forward. Delivery person was great, did as i asked where to put my order. Well dill with you again.

September 24, 2024
Rated 5 out of 5 stars

Order process online very easy and excellent service/products

The order process online was very easy and they have an extensive range of products. I purchased grey fillets and these were delivered in good time. The delivery driver was very helpful and put them in my garage rather than just leaving them at kerb side. Excellent overall service and products. Whilst ordered online also had excellent service from Basingstoke when buying single items.

May 16, 2024
Rated 5 out of 5 stars

Fast and friendly

My order was ready for collection immediately on arrival. Fast and friendly service from the two people there. Whoever trains the Eurocell staff does an excellent job.

March 7, 2024
Rated 5 out of 5 stars

The perfect garden room for us, high quality and at an affordable & realistic price

If you are looking for a garden room without any fuss and hassle, then Eurocell is where you need to be. They make the products and install them at an affordable and realistic price, cut out the middle man and go straight to them.

Robin helped us decide on the spec and it was a done deal, simple, succinct, personable and an enjoyable discussion too - we need more Robin's in this world.

We are V happy with our purchase 🙂 it comes with a 10yr warranty too

February 3, 2023
Unprompted review

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