Clint, branch manager. I just wanted to say thanks for organising the Anteak Architrave for me. You did a big thing that in the grand scheme of things amounted to not a lot of materials, but... See more
Location
Switch locationUnit 7, Derwitt Industrial Estate, BH11 8LL Bournemouth, South Coast, GB
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See what reviewers are saying
Eurocell Bournemouth branch have excellent staff very helpful and knowledgeable about their products. Customer service is faultless and are a true credit to eurocell. They have a great selection in s... See more
Usually I rate these guys well, and have bought loads over the years, but last few orders! Twice had to remind them items had not been delivered, (which I can understand on one occasion). Then I go on... See more
Company replied
Great service just waiting to see if delivery is just as good
Company details
- Building Materials Supplier
- Garden Building Supplier
- Home Improvement Store
- PVC Windows Supplier
- Roofing Supply Store
- Window Supplier
About Eurocell plc - Bournemouth
Written by the company
Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand.
SHOP ONLINE
WINDOWS
Contact info
Unit 7, Derwitt Industrial Estate, BH11 8LL, Bournemouth, South Coast, United Kingdom
- 01202 593300
4.6
Excellent
23 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 24 hours
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Very Expensive Advice
Looking to replace my soffit around my house I costed on the Eurocell website but was unsure which adhesive to use so popped into the local branch and asked. Following the advice I ordered the materials and paid by card, when I got home I checked the web site to find that if I had ordered on line it would have been £40 cheaper! I rang the branch to ask if I could cancel the order and was told yes we just have to wait for approval I will ring you tomorrow. Well as you know tomorrow never comes and despite several calls I am still waiting, The materials were delivered as per the original order so I guess they class it as a closed job. Hopefully the advice is better than the customer service I paid enough for it!
July 2, 2022
Unprompted review
Reply from Eurocell plc - Bournemouth
Hi Andrew,
Sorry to hear about the experience with your order. I will advise that our prices can differ to online & in-store. However, if you could email your order details over to us via enquiries@eurocell.co.uk we will look into to see how we can resolve the matter.
Kind regards
James @ Eurocell
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