Picked up two fascia boards to cover existing shelving and asked the two lads for advice on finishing off the ends, these lads got me two end trims and advised me on how to fit best, really appreciate... See more
Location
Switch locationUnit 29 Enterprise Trading Estate, Pedmore Road, DY5 1TX Brierly Hill, Central & South Wales, GB
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See what reviewers are saying
Used the Brierley Hill Branch for the first time today. Travelled from Wales as they had this item in stock for collection immediately. The chap who served me couldn't have been more helpful as the it... See more
Ordered composite fencing for collection not in stock when ordered took about a week was phoned to let me know that is wasn’t in stock and again when it was ready to collect thanks for keeping me info... See more
Lads were great down there, always happy to help and good customer service overall.
Company details
- Building Materials Supplier
- Garden Building Supplier
- Home Improvement Store
- PVC Windows Supplier
- Roofing Supply Store
- Window Supplier
About Eurocell plc - Brierley Hill
Written by the company
Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand.
SHOP ONLINE
WINDOWS
Contact info
Unit 29 Enterprise Trading Estate, Pedmore Road, DY5 1TX, Brierly Hill, Central & South Wales, United Kingdom
- 01384 481263
3.8
Great
13 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered online said item was in stock…
Ordered online said item was in stock went to collect “oh sorry they have to be ordered in” even though it says instock for collection!! Shower of shit
May 9, 2026
Reply from Eurocell plc - Brierley Hill
Hi, Sorry to hear that you have not received your order yet. We will investigate this further, One of the Team will be in touch. Many thanks, Eurocell
Picked up two fascia boards to cover…
Picked up two fascia boards to cover existing shelving and asked the two lads for advice on finishing off the ends, these lads got me two end trims and advised me on how to fit best, really appreciated their help today.i will definitely use this company again.
March 21, 2026
Unprompted review
Good communication
Ordered composite fencing for collection not in stock when ordered took about a week was phoned to let me know that is wasn’t in stock and again when it was ready to collect thanks for keeping me informed
June 19, 2025
Unprompted review
Eurocell is handily located and click…
Eurocell is handily located and click and collect is smooth and efficient. I would highly recommend
May 5, 2025
Unprompted review
Terrible experience
Terrible experience. Ordered 3 items from two different branches due to one not being available at the Brierley hill branch. Received communication from Brierley hill branch to inform the two items are ready to collect. When arrived, the two items were not in stock?? and the item that was shown not to be in stick was available?? Still waiting on refund. Had to give one star as no stars was not an option. Terrible customer service. Will not use again.
December 6, 2024
Reply from Eurocell plc - Brierley Hill
Hi, Thank you for your feedback.
I'm Sorry to hear about the experience you received
After our communication with you today this has now been resolved and refunded.
Many thanks, Eurocell
I have been in twice the last couple of…
I have been in twice the last couple of days not really knowing what I really wanted. The staff were really helpful and went above and beyond to help me. Ps the job looks great.
June 7, 2024
Unprompted review
Easy to order and receive within 5…
Easy to order and receive within 5 working days, perhaps improve communication regarding delivery but no complaints here
May 7, 2024
Lads were great down there
Lads were great down there, always happy to help and good customer service overall.
May 1, 2024
Unprompted review
The staff go above and beyond!! (Brierley Hill)
Used the Brierley Hill Branch for the first time today. Travelled from Wales as they had this item in stock for collection immediately. The chap who served me couldn't have been more helpful as the item was a bit tricky to find in the warehouse but after 45 minutes of looking he found it. He was new to the branch, but was able to provide outstanding customer service. Thanks!
September 16, 2023
Unprompted review
From the store to the management could…
From the store to the management could give a f#%k when it comes to problems, all they want is your money!!!! Stay away from this company
April 29, 2021
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