Eurocell plc - Coventry Reviews 21

product was Fine. staff usefulness and willingness to serve you leaves alot to be desired

Absolutely disgusting service. Choose click and collect. Never received email or call to say item was ready. I had to call the Coventry office. When my step son went to collect item it would not fit on truck so asked for a tape measure to measure and cut. Would not let him borrow one and charged him £8.40 to buy it. First offer was £19. So glad he had a saw with him. Never again!!!!!

Very competitive pricing for my purchases
Fast and free delivery

Easy to search for & order products. The communications were excellent & delivery was with me next morning, very happy customer.

It was quick and easy to place my order online and collected same day. Friendly staff during collection.

Good price and friendly service

Easy to order online with prices cheaper than elsewhere on the Internet.

Good communication and short delivery
time

Fast service, friendly staff

Ben at the Coventry Branch has been very helpful would definitely recommend eurocell Coventry

Great service from eurocell came 5 days early . They called and checked I was available. Polite and helpful . With amazing prices.I asked the driver if they do a lot of items in 5m lengths and he said yes so I've just put a bigger order in . Website is easy and straightforward as is paying. If you use what they sell id suggest to order from eurocell direct instead of 3rd partys as it's alot cheaper and everything I ordered came in 5m lengths.

All items in stock for collection Great service.

All good! Staff very helpful

Driver was pleasant/friendly and working alone lifting 5m boards (working after his normal shift time to get the last deliveries done!).

Every thing I needed was in stock
The unit was easy to find with plenty of parking.
The staff in branch was friendly and very helpful

Great service, delivery spot on and excellent product.

Excellent service from Nick and Kean today, absolutely brilliant, friendly service this is the best branch ever!!!

Rude, unhelpful and tried to rip me off. £180 for two soffit boards and a bit if trim. I went in the day before (guy claimed he didn't remember me) and I got two facia boards, Nails, 2 lengths gutter, gutter clips, getter bends and outlets for £213 and he wanted to charge me £180 for two soffit boards. Disinterested, rude and could not be bothered to serve me or help me out even though I was polite as could be. Disgraceful. Manage to find the two soffit boards for £85 elsewhere.

First time that I've used the counter service - I was a bit unsure of what I needed so thought it better to visit in person rather than just order on-line. The guy behind the counter - Paul, couldn't have been more helpful - took time to make sure that I'd selected the right item and explained what to do if there were any problems. A rarity these days - A1 Customer Service combined with technical knowledge. Many thanks