Excellent service from Eurocell Dumfries. The guys there are very helpful. Ordered my items back 9am and they arrived back 11am same day at no cost. Have used them several times now and can't fau... See more
Location
Switch locationUnit 2 Dumfries Enterprise Park, Tinwald Downs Road, DG1 3SJ Dumfries, Scotland & Cumbria, GB
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See what reviewers are saying
The customer service at Dumfries branch outstanding. From walking through the doors, helping us to select correct products and guaranteeing delivery on time and when stated. Even returning extra board... See more
Called at the Dumfries branch to enquire about ceiling products. Dan the branch manager was fantastic with advice and organising quotes for me. Collected the product this morning. I can’t speak too hi... See more
Good prices excellent products ordered online and the guy got my product for me, very chatty, overall great experience 👍
Company details
- Building Materials Supplier
- Garden Building Supplier
- Home Improvement Store
- PVC Windows Supplier
- Roofing Supply Store
- Window Supplier
About Eurocell plc - Dumfries
Written by the company
Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand.
SHOP ONLINE
WINDOWS
Contact info
Unit 2 Dumfries Enterprise Park, Tinwald Downs Road, DG1 3SJ, Dumfries, Scotland & Cumbria, United Kingdom
- 01387 269 982
3.7
Average
14 reviews
Replied to 92% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Absolutely useless
Absolutely useless. We ordered and paid for fencing in February. Today is the 13th of April. We have no fencing and no communication. They don’t reply to emails, they don’t answer the phone they don’t get in touch and update you on their uselessness, and that’s despite the items STILL showing as in stock on their website
April 13, 2026
Unprompted review
Reply from Eurocell plc - Dumfries
Hi Claire.
Sorry to hear about the negative experience you've received. So we can investigate further, please could you provide your order & contact info via email to enquiries@eurocell.co.uk & a member of our Response Team will be in touch. Many thanks, Eurocell
Good prices excellent products ordered…
Good prices excellent products ordered online and the guy got my product for me, very chatty, overall great experience 👍
March 17, 2025
Good prices, friendly staff
Good prices, fast delivery, good communication and friendly professional staff.
July 18, 2025
Unprompted review
The customer service at Dumfries branch…
The customer service at Dumfries branch outstanding. From walking through the doors, helping us to select correct products and guaranteeing delivery on time and when stated. Even returning extra boards was not a problem. All the staff were pleasant with a good sense of humour 😂
April 24, 2025
Unprompted review
Great service professional staff
Great service professional staff, competitive prices.
November 19, 2024
Unprompted review
Items in stock and staff really helpful.
October 25, 2024
Excellent service and delivery
September 30, 2024
Exceptional service at Dumfries Branch
Called at the Dumfries branch to enquire about ceiling products. Dan the branch manager was fantastic with advice and organising quotes for me. Collected the product this morning. I can’t speak too highly about the friendly, efficient and helpful service I received. Highly recommended
September 9, 2024
Unprompted review
A really good company!
Great service! Helpful staff! Smooth transaction!
Quality products! What more could you ask for!
July 18, 2024
Excellent service from Eurocell Dumfries
Excellent service from Eurocell Dumfries. The guys there are very helpful. Ordered my items back 9am and they arrived back 11am same day at no cost.
Have used them several times now and can't fault their customer service. Would recommend checking them out if you need supplies.
October 13, 2023
Unprompted review
Staff at Dumfries branch very helpful and knowledgeable
Used the Dumfries branch for the first time a couple of weeks ago. First class service all round. Great friendly and knowledgeable staff who go out of their way to help you. A very good product range and competitive pricing too. I'll be using them for all my PVC needs from now on. A refreshing change from that mob in St Mary's Ind Est who don't want to know you unless you're a trade buyer. Highly recommend Eurocell Dumfries.
September 14, 2021
Unprompted review
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