Took an age to deliver 50 colour coded screws. Missed several delivery dates and only turned up when I said I wasn’t prepared to wait any longer
Company replied
Location
Switch locationUnit 47, Dragonville Industrial Park, DH1 2XU Durham, Yorkshire & North East, GB
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See what reviewers are saying
Fantastic quality and service. Company communication was excellent. Contractors talked us through each step daily, and couldn’t rate Ewan Muir more highly. Delivered efficiently.
Easy quick order online when the local store has the stock which they did for click and collect. Email sent confirming order received but would have been good to have an additional email when the... See more
Excellent Company. It is the first time in a long time that I have received service like I did from Eurocell, Durham. On the occasions I telephoned the branch, the phone was answered within seconds.... See more
Company details
- Building Materials Supplier
- Garden Building Supplier
- Home Improvement Store
- PVC Windows Supplier
- Roofing Supply Store
- Window Supplier
About Eurocell plc - Durham
Written by the company
Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand.
SHOP ONLINE
WINDOWS
Contact info
Unit 47, Dragonville Industrial Park, DH1 2XU, Durham, Yorkshire & North East, United Kingdom
- 0191 3848294
4.3
Excellent
27 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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great service
Very helpful staff at the Durham branch with great communictions
April 8, 2024
Unprompted review
TrimsGreat ordered one day delivery next day…
Great ordered one day delivery next day very friendly delivery and good value for money
February 18, 2024
I needed 2 windows and I was told I…
I needed 2 windows and I was told I would receive 10% off if I made the purchase on the first Wednesday of the month... I made the purchase as instructed and was then told at a later date (4weeks later) that I was only entitled to 5% back... I wasn't even told about free delivery on orders over £50 so in my opinion, they just want your money... I'll be getting my trims and fascia boards from the plastic center as they have a much better service and prices are better also... Never again will they get my money!!!
July 2, 2022
Unprompted review
Reply from Eurocell plc - Durham
Hi Gaz,
Sorry to hear about your experience with this order. If I could ask you to email enquiries@eurocell.co.uk with your order details so we can look into this matter further & hopefully resolve to your satisfaction
Kind regards
James @ Eurocell
Fantastic company I buy all my UPVC…
Fantastic company I buy all my UPVC materials from them.
Really good quality
May 6, 2021
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