Went to Eurocell Eastbourne this morning not really knowing what type of trim I needed. Fortunately I was dealt with by Gordon a most helpful gentleman. He suggested various trims to choose from.... See more
Location
Switch locationCourtlands Road, Eastbourne, BN22 8TR Eastbourne, South East, GB
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See what reviewers are saying
I think Eurocell is above average because they went the extra mile, order was ready to collect even before I received advise that it was, guys at Eastbourne branch could not do enough for me. You knoc... See more
It is so refreshing to go to a store where you are welcomed and valued. The help and advise was very much appreciated. The prices a fraction of major DIY stores. The product quality is excellent. The... See more
Big thanks to Darren Goddard at Eastbourne Eurocell. I had ordered some Tudor boards through a different company whch turned into something of a nightmare. Darren was very helpful, sorted out the mess... See more
Company details
- Building Materials Supplier
- Garden Building Supplier
- Home Improvement Store
- PVC Windows Supplier
- Roofing Supply Store
- Window Supplier
About Eurocell plc - Eastbourne
Written by the company
Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand.
SHOP ONLINE
WINDOWS
Contact info
Courtlands Road, Eastbourne, BN22 8TR, Eastbourne, South East, United Kingdom
- 01323 730 730
4.7
Excellent
37 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing customer service also couldn’t…
Amazing customer service also couldn’t be more helpful five stars
October 21, 2024
Unprompted review
No update on order placed for 4 days I…
No update on order placed for 4 days I did all the chasing. Item I wanted was out of stock so had to pay £10 delivery on £16 pounds worth of goods but the items were delivered fro my local branch
October 6, 2024
Reply from Eurocell plc - Eastbourne
Hi Jonathan we are sorry to hear about the negative experience you've received regarding delivery of your order, for orders under the value of £50 there is a £10 delivery charge but free for order values over the value of £50, for online delivery orders these are automatically assigned to the nearest branch where your order is delivered from. We have passed your feedback over to the sales team to investigate further with regards to lack of updates provided. Many thanks Response Team
Went to Eastbourne Eurocell last couple…
Went to Eastbourne Eurocell last couple of days they could not be more helpful , Gordon and the other staff very friendly ,very good prices, would definitely recommend. thank you.
October 17, 2024
Unprompted review
Friendly staff and great prices
Friendly staff and great prices! What more can I say?
September 13, 2024
They were quick and efficient
They were quick and efficient and I received what I ordered
August 14, 2024
Great Service
Went in to Eurocell in Eastbourne and was happily surprised . I don't know alot about the building industry products etc but the staff in Eastbourne were really helpful and patient with me. They helped be purchase the right stuff I needed and saved me money buy explaining what I needed and not just selling me stuff I didn't need. Will definitely use them again
August 14, 2024
Unprompted review
Good products from a good company
Easy to find the products I needed, easy to order online, kept informed when available to collect, good prices for quality products, all good 👍🏻
June 10, 2024
Easy to order and collect
Easy to order and collect. Great value for money.
May 2, 2024
Unprompted review
Reply from Eurocell plc - Eastbourne
Hi Gill,
I'm sorry to hear about the negative experience you've received. I will pass this across to the delivery team who will investigate why this was not done. Again huge apologies on Eurocell' s behalf.
Eastbourne store the guys are excellent…
Eastbourne store the guys are excellent and very helpful
October 27, 2023
Unprompted review
Big thanks to Darren Goddard at…
Big thanks to Darren Goddard at Eastbourne Eurocell. I had ordered some Tudor boards through a different company whch turned into something of a nightmare. Darren was very helpful, sorted out the mess and got the order placed. Oh and it was £40 cheaper through Eurocell!
June 28, 2023
Unprompted review
Good service and always helpful
February 12, 2021
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