I couldn’t recommend Eurocell more highly. Fantastic experience from start to finish. Robin has helped make our garden room dreams come true- no question, change or query too small, and has been ans... See more
Location
Switch locationUnit 1 Epsom Trade Park, Blenhiem Road, Epsom, KT19 9AP, KT19 9AP Epsom, GB
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See what reviewers are saying
Absolute pleasure dealing with Jay and his staff, extremely helpful, friendly and informative, nothing is too much trouble they are a credit to your company. The materials is also of a very good qual... See more
Robin is kind and helpful. He is quick responsive and will keep you informed what’s coming next. Very happy with his professional service. If you are looking for garden room, definitely recommend Euro... See more
Products are OK, but put off by incorrect delivery information from Epsom Branch who told me delivery would be Weds before 1pm and it didn’t turn up until Thursday Order 000044294
Company details
- Building Materials Supplier
- Garden Building Supplier
- Home Improvement Store
- PVC Windows Supplier
- Roofing Supply Store
- Window Supplier
About Eurocell plc - Epsom
Written by the company
Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand.
SHOP ONLINE
WINDOWS
Contact info
Unit 1 Epsom Trade Park, Blenhiem Road, Epsom, KT19 9AP, KT19 9AP, Epsom, United Kingdom
4.4
Excellent
17 reviews
Replied to 94% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I think Eurocell is very good because…
I think Eurocell is very good because the service was excellent and fast. Well done 👏 ✔️
December 18, 2025
Unprompted review
Very quick delivery < 24 hrs
September 21, 2025
Brilliant customer service
Great price , free delivery and so helpful! Forgot an item but spoke to aksha at my local shop, extremely helpful and sorted it. Can’t thank him and the team enough! Also next day delivery was brilliant!!!!
August 11, 2025
One man John Ansa Best Cust Service
One man, John Ansa is the reason for this 5 star review - beaming, helpful, full of beans. He should be the face of this company - even if you don’t want anything he will inspire you. Made a dreary Sat morning brighten up.
March 1, 2025
Unprompted review
Excellent customer
Excellent customer service.
Jay and Akshay are a asset to Eurocell!
October 18, 2024
Unprompted review
Not a pleasant experience
Not a pleasant experience. Firstly, they (Epsom branch) got very angry on the phone when I called to ask for an estimated delivery time for our materials. I needed this to coordinate with builders. Fortunately the Eurocell central helpdesk was more supportive and were able to call the store to find out the information. Why the store themselves refused to tell me I've no idea.
Then, next thing, when the goods were unwrapped they were damaged. The store refused to accept it was their responsibility even though we could prove categorically it was warehouse damage. Eventually after much arguing they agreed to replace the damaged goods but it took another 3 weeks for the replacements to arrive.
July 21, 2024
Reply from Eurocell plc - Epsom
Hi Michael, Thank you for your feedback. I'm Sorry to hear about the experience you received, We will pass this information across to the Regional Team to investigate. Many thanks, Eurocell
Your customer service is excellent I…
Your customer service is excellent I can't fault it top marks!
It's a breeze to buy from you no problems ever!
August 4, 2024
Absolute pleasure dealing with Jay and…
Absolute pleasure dealing with Jay and his staff, extremely helpful, friendly and informative, nothing is too much trouble they are a credit to your company. The materials is also of a very good quality. I have used them several time now and each time I have received the same 1st class treatment
Peter
September 2, 2024
Unprompted review
Wrong delivery information, waited in all morning for nothing !
Products are OK, but put off by incorrect delivery information from Epsom
Branch who told me delivery would be Weds before 1pm and it didn’t turn up until Thursday
Order 000044294
June 10, 2024
Excellent service from Robin at Eurocell!
I couldn’t recommend Eurocell more highly. Fantastic experience from start to finish. Robin has helped make our garden room dreams come true- no question, change or query too small, and has been answered without issue!
The service has been timely, smooth and efficient. We can’t wait to start using our new room!
April 17, 2024
Unprompted review
Robin is amazing
Robin is kind and helpful. He is quick responsive and will keep you informed what’s coming next. Very happy with his professional service. If you are looking for garden room, definitely recommend Eurocell and Robin!
September 20, 2023
Unprompted review
Jay is an absolute star in the Epsom branch
Jay is an absolute star in the Epsom branch! He is super helpful, patient, and informative - nothing is too much.
He went above and beyond to help me and he is an absolute credit to Eurocell
October 4, 2023
Unprompted review
Had a lovely experience at the Epsom…
Had a lovely experience at the Epsom branch. Akshay and Jay helped me out alot on my order.
June 8, 2023
Unprompted review
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