Hemel Hempstead branch staff are always friendly and helpful. Jay in particular goes out of his way to help customers and very approachable. Nothing too much trouble for him . Always had what I need... See more
Location
Switch locationUnit 11, McDonald Business Park, Maylands Avenue, HP2 7EB Hemel Hempstead, GB
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Attended the Hemel Hempstead branch in Maylands, had a friendly welcome the second we walked through the door. Jay served us and helped us with everything we needed. Jay gives great Customer service... See more
Excellent customer service , and very helpful staff. Ian and the rest of the staff are a good example for customer facing business. Well done . Brian Kemp
Fantastic staff (Hemel Hempstead branch) professional and helpful making the life of a tradesman vey easy. Keep up the good work.
Company details
- Building Materials Supplier
- Garden Building Supplier
- Home Improvement Store
- PVC Windows Supplier
- Roofing Supply Store
- Window Supplier
About Eurocell plc - Hemel Hempstead
Written by the company
Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand.
SHOP ONLINE
WINDOWS
Contact info
Unit 11, McDonald Business Park, Maylands Avenue, HP2 7EB, Hemel Hempstead, United Kingdom
- 01442 505394
4.1
Great
16 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 48 hours
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Arrived 7 days later than due
Arrived 7 days later than due, communication was shocking had to keep calling and chasing every day for updates was told on 3 different occasions that it was coming that day and then kept being delayed. Until eventually I got part of my order 7 days late and the second part 2 days after that. Workers were paid to do the work and couldn’t due to no materials.
May 6, 2026
Unprompted review
Reply from Eurocell plc - Hemel Hempstead
Hi, Thank you for your feedback. I'm Sorry to hear about the experience you received, We will pass this across to the Sales Team to investigate further.
Your feedback is valuable for improving our products and services, Thank you for bringing this to our attention.
Many thanks, Eurocell
Delivered next day
Exceptional value and delivered the next day , couldn’t ask for a better service
May 3, 2026
Brilliant team
Brilliant team, Jay and Peter helped me out and I was in and out in less than 5 mins!
April 10, 2026
Unprompted review
Website easy to use and order
Website easy to use and order, as store is near me easy to pick up.
March 19, 2026
Hemel Hempstead branch staff are always…
Hemel Hempstead branch staff are always friendly and helpful. Jay in particular goes out of his way to help customers and very approachable. Nothing too much trouble for him . Always had what I need in stock so always a good experience using this branch.
December 19, 2025
Unprompted review
Amazing customer service
Attended the Hemel Hempstead branch in Maylands, had a friendly welcome the second we walked through the door. Jay served us and helped us with everything we needed. Jay gives great Customer service and very knowledgeable with the products on offer. An easy purchase and in and out quickly to crack on with the job.
Thankyou Jay, and will definitely be back to the Hemel branch for future purchases.
November 27, 2025
Unprompted review
Jay has been really helpful through the…
Jay has been really helpful through the ordering and delivery process. Our order came exactly at the time booked. Jay really helped with our decisions before we placed our order and was professional and helpful when our window was delivered thank you
November 14, 2025
Unprompted review
Great customer service
Made an order online, shortly after Hemel rang to ask when I estimated I would collect.
Confirmed, turned up to welcoming staff who were happy to help genuinely appreciated my custom. Set me up for the day.
November 13, 2025
Excellent customer service
Excellent customer service , and very helpful staff.
Ian and the rest of the staff are a good example for customer facing business. Well done . Brian Kemp
August 20, 2025
Unprompted review
Very bad experience
Very bad experience. I ordered 2 window sill and trims on 30th July. They said it will be delivered on Monday 4th August. It is now 21st August and my delivery still has not arrived. Avoid
July 30, 2025
Unprompted review
Reply from Eurocell plc - Hemel Hempstead
Hello, Sorry to hear about the negative experience you've received. So we can investigate further, please could you provide your order & contact info via email to enquiries@eurocell.co.uk & a member of the Team will be in touch. Many thanks, Eurocell
Fantastic staff (Hemel Hempstead…
Fantastic staff (Hemel Hempstead branch) professional and helpful making the life of a tradesman vey easy. Keep up the good work.
August 15, 2025
Unprompted review
Manager at Hemel was really helpful…
Manager at Hemel was really helpful went over and above great service
July 31, 2025
Unprompted review
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