Went in to order some grey cladding and other parts. I was served by Tom who was very knowledgeable and helpful, he organised the delivery around a time to suit me and not them and personally deliver... See more
Location
Switch locationUnit 13, Acorn Enterprise Centre, DY11 7RA Kidderminster, Central & South Wales, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I rang this morning at 7.30 enquiring about availability in store of some english oak skirting that i needed to see for a colour match. I spoke to Chris who stated that he had samples for me to see. I... See more
Our turnover with Eurocell has greatly increased over the past 18 months due to the effort and commitment shown to M3 by Ian Heppinstall and his team. Ian strives on the customer's requirements being... See more
Eurocell, Kidderminster Branch, service is absolutely brilliant, order placed 20-15 last evening, delivered 11-15 this morning. Very pleasant and helpful delivery driver, unloaded the order put it whe... See more
Company details
- Building Materials Supplier
- Garden Building Supplier
- Home Improvement Store
- PVC Windows Supplier
- Roofing Supply Store
- Window Supplier
About Eurocell plc - Kidderminster
Written by the company
Contact info
Unit 13, Acorn Enterprise Centre, DY11 7RA, Kidderminster, Central & South Wales, United Kingdom
- 01562 748317
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Knowledgeable and flexible
The team at Kidderminster offered helpful practical advice on installation and then a flexible approach to delivery that allowed us to overcome what would have otherwise been a challenging offloading situation
Customer service 100%
Our turnover with Eurocell has greatly increased over the past 18 months due to the effort and commitment shown to M3 by Ian Heppinstall and his team. Ian strives on the customer's requirements being priority and regularly goes over and above his role requirements.
I am giving 5* for the service Connor…
I am giving 5* for the service Connor offers us, without him I would hate to think what the depot would be like.
Front door.
Ordered a new front door from the Kidderminster branch. Door arrived in perfect condition and fitted correctly. Communication was excellent. Would recommend.
Crooked glass on composite door.
Payed up front when I ordered a composite door combination from the kidderminster branch, they delivered it to my customer, when I took it out of the rapper the led on the glass was all to cock, I took the door back to complain and was told an engineer would have to see it on site, not in there shop. I never even had a phone call, seems to me they don't care once it leaves their shop, I need to order another door for another job but they won't get it, no aftersales what so ever.
Warped composite decking
We paid £1870 for 70 decking boards. 20 of these have warped badly & are a tip hazard, Eurocell sent out an inspector over a month ago, I have chased Kidderminster depot by email to no avail. had family party on 19th a 3year old had a nasty fall. Please act soon.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







