Card machine wasn’t working. Had to order online whilst in the store and then when I had ordered I found that I didn’t need one part and asked if I could get a refund and was told that I couldn’t bec... See more
Company replied
Unit 24 Sovereign Road, Kings Norton Business Centre, B30 3HN Kings Norton, Central & South Wales, GB
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Card machine wasn’t working. Had to order online whilst in the store and then when I had ordered I found that I didn’t need one part and asked if I could get a refund and was told that I couldn’t bec... See more
Company replied
A special thanks to Jaz at the Kings Norton, Birmingham branch who was extremely knowledgeable and helpful. We had some unsatisfactory work completed by a local builder. Jaz spent some time with me ex... See more
Ordered early morning about 6.30am and was telephoned to say it was now ready for collection about 8.00am. Went to collect and was served by an efficient employee who ws very pleasant Couldn't give... See more
Great selection ,good prices and free delivery. Staff are always so helpful and friendly, nothing seems to be too much trouble.Craig Quigley who delivered our order was particularly helpful and friend... See more
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Unit 24 Sovereign Road, Kings Norton Business Centre, B30 3HN, Kings Norton, Central & South Wales, United Kingdom
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Replied to 93% of negative reviews
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A special thanks to Jaz at the Kings Norton, Birmingham branch who was extremely knowledgeable and helpful. We had some unsatisfactory work completed by a local builder. Jaz spent some time with me explaining how the work could be possibly rectified, the cost, recommended products and provided a written quote. This was more than I expected after been brushed off at a large builder’s merchant. Thank you Jaz!
Well what can I say, Richard at the depot is 100% customer service driven and will go that extra mile, a credit to the business and in my eyes should be rewarded within the business. Keep up the great work!
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