I’m a regular customer at gelderd road and whether it’s over the phone or in branch, these guys are always going above and beyond to get the materials out on the job as soon as possible. Last time... See more
Location
Switch location(Super Leeds) Opening 15/04/19 Unit 2, Geldard Place, LS12 6HL Leeds, Yorkshire & North East, GB
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See what reviewers are saying
The 2 ladies working in Leeds were really supportive when I was choosing a new front door . They really knew about the different doors and explained what I needed . Excellent service !!
Had to wait a little longer than hoped and had to go into store to find out what was happening with my order but everyone was friendly, very helpful and resolved the problem there and then.
Can’t knock Eurocell for getting material as a windows and doors installation company. Always well stocked and the staff are very helpful, always a bonus to have a laugh with staff as frequent users
Company details
- Building Materials Supplier
- Garden Building Supplier
- Home Improvement Store
- PVC Windows Supplier
- Roofing Supply Store
- Window Supplier
About Eurocell plc - Leeds
Written by the company
Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand.
SHOP ONLINE
WINDOWS
Contact info
(Super Leeds) Opening 15/04/19 Unit 2, Geldard Place, LS12 6HL, Leeds, Yorkshire & North East, United Kingdom
- 0113 238 1387
4.6
Excellent
33 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 24 hours
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no problems so i am happy
August 14, 2024
Purchased a resin shower tray.
From the easy online purchase to the delivery (service with a smile). Five star +
Thank you.
August 16, 2024
Unprompted review
Great in store costumer service
Had to wait a little longer than hoped and had to go into store to find out what was happening with my order but everyone was friendly, very helpful and resolved the problem there and then.
April 30, 2024
excellent service provided by staff
February 23, 2024
Staff at trade counter were very polite…
Staff at trade counter were very polite and extremely helpful.
February 19, 2024
Just paid £1000 for rubber roof came to…
Just paid £1000 for rubber roof came to fit it hole in middle complained and just given a patch to repair roof, absolutely rubbish customer service do not buy anything from this unhelpful and ignorant branch
November 6, 2023
Unprompted review
Reply from Eurocell plc - Leeds
Hi
Sorry to hear about the negative experience you've received. So we can investigate further, please could you provide your order & contact info via email to enquiries@eurocell.co.uk & a member of our Response Team will be in touch. Many thanks, Eurocell
Superb customer service from the Luke A…
Superb customer service from the Luke A and Lee who went of of their way to help. Thank you from Isobel and Elizabeth at Duttons for the quick turnaround.
June 13, 2023
Unprompted review
knowledgeable staff and good stock of…
knowledgeable staff and good stock of products
May 14, 2023
Unprompted review
A big thanks to Mick Coulson
A big thanks to Mick Coulson, fantastic response to sorting a replacement item for conservatory roof. Reported, ordered and available to collect, all within a few days. Thanks again Mick, much appreciated.
February 17, 2022
Unprompted review
Eurocell Leeds
Luke, the branch manager set up my account in December and since then has been helping me with an order for doors and windows for a project I am working on. I must say that it has been a pleasure dealing with him; he’s been highly professional, very responsive (whether it be over email, text or phone) and efficient throughout. I was gathering quotes from a number of other companies in Leeds and I would be exchanging about 4 emails in an hour with Luke, whereas with the other companies I was waiting on a reply to my first email.
Luke has a very helpful and positive attitude, he is clearly someone that will go out of his way to support customers. I wasn’t sure which door profile would be the best choice, so Luke said he would come out to the property to help me decide on this and a few other bits. Despite the snow and cold weather, Luke stuck to the agreed plan, turned up on time and used his product knowledge to run through the best options and help me decide. Luke also gave me a heads up about the January cash-back promotion, which I managed to benefit from thanks to him. Overall a very positive first customer experience with Eurocell thanks to Luke and all his efforts.
January 17, 2022
Unprompted review
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